Lovely cosy atmosphere!
Posted Jan 10, 2017
Great food, great cosy atmosphere, helpful staff, gorgeous bedrooms, very comfy facilities. We had a great stay and will 100% be returning.
Only complaint was a staff party was going on while we were having a quiet drink and (VERY) drunk revellers were not asked to take screaming and shouting elsewhere so they were stumbling around and yelling in the cosy sitting area where other guests were trying to have quiet drinks. They could have easily been kept away from certain areas, especially as the staff were from another hotel run by the same people as Lancaster House. Whilst we could abide this I'm not sure others would, I just think in future it should be handled differently.