Indoor pool, sun loungers

Reviews of Lancaster House Hotel

4 out of 5
Lancaster House Hotel
Green Lane, Ellel, Scotforth, Lancaster, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 943 reviews" "
Rating 8 - Good. 291 out of 943 reviews" "
Rating 6 - Okay. 58 out of 943 reviews" "
Rating 4 - Poor. 14 out of 943 reviews" "
Rating 2 - Terrible. 11 out of 943 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Tremayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and polite
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Rooms have everything you need. Beds very comfortable, however room starting to look a little dated.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just returned from a stay at the hotel to visit our son at the university. The hotel is clean and well maintained. The staff are so friendly and helpful and we very much enjoyed the fabulous spa facilities. 10/10, we’ll definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023

10/10 Excellent

Steven, London

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very homely feel; warm and inviting. Staff were friendly and welcoming. The only negative is the location outside of town, so you pretty much need a car to get around. Otherwise I would highly recommend this lovely hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great facilities and ambience. So relaxing. Staff are outstanding. Can’t wait to return
Stayed 1 night in Dec 2023

8/10 Good

zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed a one night stay at Lancaster House Hotel. Good to see all the Christmas decorations up and impressed with the professionalism of the staff there. The main reason though I wanted to come back to this hotel is the Sandpiper Club facilities which include a pool and hot tub.
Stayed 1 night in Nov 2023

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Www
Stayed 1 night in Nov 2023

10/10 Excellent

alan

Business traveler
Liked: Cleanliness, staff & service
Slightly miffed by having to pay for parking on top of the room cost, but otherwise excellent in all respects.
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023

2/10 Terrible

Stephen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appalling booking out procedure. Attempted to charge me twice for breakfast plus automatic charge for plant a tree and would not have charged me the car parking fee if i booked direct - told it was in the small print. Very rude money grabbing hotel with staff attitude of "Nothing to do with us"
Stayed 1 night in Nov 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

A

Stayed 1 night in Oct 2023

10/10 Excellent

Illy

Nice to stay room was nice
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to a wedding in the depths of Lancashire
The hotel is in a beautiful setting and all of the public areas and facilities were reasonably well maintained. Our room was comfortable, the bedding and towels were of a good quality. The bathroom needed some attention however to bring it up to date. There were dirty finger marks on the door which had definitely been there for some time as they were quite ingrained . I don't think that I have seen shower curtains used in hotels for some considerable time..... Dinner in the restaurant on our first night was ok but having been asked on arrival about allergies/intolerences and again on entry to the restaurant it was annoying to find that any choice was limited in fact only the soup was dairy free on the starters and the main course only some fish, unless I wanted sorbet there was nothing appropriate for dessert. Breakfast was good and well presented however the lack of Muesli surprised me. We travel for business and leisure several times per year and therefore use Hotels.com for ease and quality. I don't remember us being charged for, on site hotel parking as a separate charge because we hadn't booked via the group or hotel direct ever before......Fortunately we could afford to pay but some were shocked and out of pocket due to this.
Stayed 2 nights in Oct 2023

8/10 Good

Levent

Traveled with family
There was a bad smell in the room, we are in a stuffy environment.
Stayed 1 night in Oct 2023

10/10 Excellent

Rachel

Stayed 1 night in Sep 2023

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, cool interior, staff was very friendly. Rooms were nice and clean. There was construction in the room next to me so that was a bit loud at times but not a big deal. Not easily accessible on foot.
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Amanda

Traveled with partner
Liked: Amenities
Very good
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, room comfort
Lovely stay
Had a lovely stay, expecially how dog friendly the hotel was. The hotel was beautiful however i was slightly disappointed with to room, there was mold on the windows, cracks in the tiles in the bathroom. Over all i felt my room was dated. However would not prevent me from returning
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff and food were both very good. The accommodation seemed a bit tired and the walls were very thin. You could clearly hear people in the next door room talking and unfortunately their conversation went on all night!!!
Stayed 1 night in Aug 2023

8/10 Good

joanne

Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, beautiful facilities, clean and comfortable
Stayed 1 night in Aug 2023

8/10 Good

Simon

Liked: Cleanliness
Nice property close to the university. Regular buses into town make it convenient. Expected more for the price - small things in room did not work; light above bed, TV remote needed new batteries, no tissues (box empty), tiny towels, very old fashioned shower / lack of towel rails. Oh and the £12 charge for parking seemed steep given paid for a room.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, perfect place to stay
Great service, comfy beds. Individual approach to customer. Good facilities, clean and plenty of car park spaces. Good breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Julie

Stayed 1 night in Jul 2023

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, food was very good in the bar and breakfast. Bathroom very tired for 4 star, needs a refit. Tea & coffee in room good quality.
Stayed 1 night in Jun 2023

2/10 Terrible

Heli

Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay before a dog show
Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Stayed 1 night in Jun 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Venkatasubramanian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
You wouldnt expect the parking being charged when the hotel has an inhouse parking with nobody manning it. This is a steal from the customers and not worth the money.
Stayed 2 nights in May 2023

6/10 Okay

H

Stayed 1 night in May 2023

10/10 Excellent

Gary

Stayed 1 night in Apr 2023

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the spa facilities and the comfortable bar and lounge areas. Our room was also great for relaxing.
Stayed 1 night in Mar 2023

10/10 Excellent

Wendy

Stayed 1 night in Mar 2023

8/10 Good

Lai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. A good location to visit Lancaster University.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful
comfortable bed, good food, handy for the university
Stayed 1 night in Nov 2022