Ratings based on 455 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cyprus

nice hotel surrounded by the nature

Posted Apr 20, 2017
Pros: a very good service and smiling faces.
an unforgetable experience with nice people and wonderful envirolment .
5 out of 5
Recommended
for Everyone
by A verified traveler from wrea green

Nice hotel in its own grounds

Posted Apr 17, 2017
Really nice hotel room ready when we arrived clean and comfy spa really good all staff berry friendly
5 out of 5
Recommended
for Everyone
by A verified traveler from North

Short stay break, return trip.

Posted Apr 16, 2017
Pros: Everything
Cons: Cannot think of anything at this point.
Location: Nice and quiet, but close to Lancaster town for shopping or culture, quite close to Preston too.
Lovely hotel, in quiet surroundings, this was a second visit, good food and facilities, the staff are very polite and respectful, professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Not a chain, has the personal touch

Posted Apr 15, 2017
Pros: Friendly professional staff
Cons: New modern decor in bathroom
Only stayed one night on route South to North. Hotel staff were friendly and professional, makes a nice change from a chain hotel. Room was clean, nice bathroom linens and toiletries (bathroom was clean but needed some undating to more modern decor). All in all a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes, UK

Nice hotel, made exceptional by AMAZING staff.

Posted Apr 4, 2017
Pros: Pretty much everything!!!
Cons: Only 1 teeny little critisism, like all hotels it was a little bit warm for our liking, but even that is accommodated by the Hotel, as there was a fan
Location: Didn't really explore too much as went up to relax and attend a wedding,
Stayed for a family wedding in an executive double room. Beautifully clean, plenty of space with a small seating area. The overall experience was made perfect by the Staff - from the housekeeping team, through servers and as far as the Gym and spa staff, everyone bent over backwards to make us welcome and anything we asked for was done with a smile and to an exceptional standard. Everyone went just that little bit further to make it special. Stayed 2 nights so were able to use the pool and gym areas (very nice), and had 2 fantastic breakfasts. The wedding reception was held there too, and once again the staff were fabulous and the reception food fantastic. Cannot recommend this hotel highly enough........
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Professional and friendly staff, the hotel has a beautiful reception area and is steeped with history of the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Warm friendly staff. Best meal ever Spent our anniversary there and the staff were very attentive and dressed up the table as well as a glass of bubbly Can't fault the place
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend break

Posted Mar 13, 2017
Great facilities, nice room. A little chaotic at breakfast. Had to wait 15 mins for some hot things to be replenished. Better planning and apologies would have been good. Overall good stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Visit to grandaughter at lancaster uni.

Posted Mar 13, 2017
Excellent hotel,5 minute walk from our grandaughter maybe less.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Lovely country hotel

Posted Mar 9, 2017
Roaring fire in reception and a homely feel. The suite rooms are incredibly comfortable and spacious.