Ratings based on 738 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
47% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Dirty hotel and wery old

Posted Nov 29, 2016
Wery dirty and old hotel window dirty carpet old and stinks
2 out of 5
by A verified traveler

could be a nice hotel

Posted Nov 29, 2016
lovely setting by the beach, but really disappointed with décor of hotel needs complete overhaul, holes in wall on stairs and room tatty wallpaper and doors dirty and marked, all this hotel needs is a blooming good clean and redecoration throughout. Only good thing about the room was the bathroom the shower was amazing. Sorry would not go there again.
1 out of 5
by A verified traveler


Posted Nov 28, 2016
Took one look at the room and left one word DUMP staff were ignorant and rude the online photos really don't do it justice looks great online but in reality it's very run down the room we were offered looked out over the bin storage area and the window was filthy and the furniture had seen better days years ago so we left and stayed at the big blue hotel fantastic
1 out of 5
by A verified traveler


Posted Nov 24, 2016
Management need to get a grip. If they can't see the problem, they need a new profession.
3 out of 5
by A verified traveler

A nice break

Posted Nov 21, 2016
We booked at last minute got a great price cannot complain
4 out of 5
by A verified traveler from Wishaw

Nice hotel close to the beach

Posted Nov 14, 2016
Overall a pleasant stay , you get what you pay for
4 out of 5
by A verified traveler from uk

Good, relaxed family hotel

Posted Nov 13, 2016
Enjoyed 4 days at the Norbreck. Room was big with a roomy en suite. Very clean with fresh towels, tea and coffee provided each day. The hotel was a little chilly at times. Food was really good with plenty of choice. Restaurant was well staffed with helpful waiters etc. Entertainment was good but would have liked a bit more. Bingo was expensive and few guests played. The reception could do with updating, as gives the first impression as being run down and grotty, which it isn't. Big comfortable couches in lounge areas. Staff were lovely. Could do with small shop selling essentials, newspapers playing cards etc. Overall it was a lovely break with good food. Will return. Pic of headless Dancers :)
2 out of 5
by A verified traveler from Lowton

Tired shabby in need of modernisation

Posted Nov 9, 2016
roon very small, bed pushed up against the wall so had to climb over my husband to get out. Didn't match the pictures on the web site. Reception staff not very informative on check in and no hotel information in the room. Bedding clean as was the bathroom. Hotel in need of a very big facelift
3 out of 5
by A verified traveler from Manchester

Not quite what I expected

Posted Nov 1, 2016
Pros: Breakfast was well organised, staff friendly and always busy.
Cons: Looked tatty, could do with a coat of paint and new carpets.
Location: Tram stop right outside the hotel, could walk into Bispham.
Room furniture very basic and dated. Hotel decor tatty and dated Breakfast - can't complain, really well organised and no shortage of food. The hotel was full but never felt busy, plenty of space for people to be in. Location good for trams. Thought I was going in a 'posh' hotel, it may have been 30 years ago when I was a child!!
1 out of 5
by A verified traveler from stoke-on-trent


Posted Oct 31, 2016
Pros: There was nothing to like S***Hole comes to. Ind!!!!
Cons: Rude staff uncooperative not friendly very rude manager Car park like dumping site bottles McDonald's cartons etc Filthy windows that looked hadn't be cleaned for years Bar tables full dirty glasses then go to bar for them to tell you no glasses but you can have plastic by a very rude bar girl chewing gum On arrival reception staff not helpful Dirty dishes piled up in corner of room god knows how long they'd been there Room stunk of dirty drains very noisy feet stuck to ripped carpet looked as though not been dusted for months windows filthy net curtains stained and ripped Paid for breakfast but didn't have tables cluttered with dirty dishes so didn't bother It makes my blood boil that I paid £110 for ONE night it was a S*** Hole!!!! I will do everything I can to get my money reinbursed!!!! For a Brittania hotel it was disgusting shouldn't be open needs serious attention!!!! Definitely would NOT recommend this hotel!!!!
Location: Too far out of Blackpool but good tram service