Terrace/patio

Reviews of Shard Riverside Hotel, Bar & Restaurant

4 out of 5
Shard Riverside Hotel, Bar & Restaurant
Old Bridge Lane, Hambleton, Poulton-le-Fylde, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 259 reviews" "
Rating 8 - Good. 98 out of 259 reviews" "
Rating 6 - Okay. 16 out of 259 reviews" "
Rating 4 - Poor. 6 out of 259 reviews" "
Rating 2 - Terrible. 0 out of 259 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allens stay
Very pleasureable overnight stay. Only had lunch and breakfast as we were meeting family during stay, but next time will stay for an evening meal. Food we had had excellent. Rooms basic but clean and comfortable. Would definitely stay again.
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely evening meal and breakfast although breakfast and checkout too early for a leisurely stay.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant area was good , slightly shabby , staff friendly and very efficient The food was good. There were very steep steps to access the bedrooms, and as we both have mobility issues, this was not mentioned online. The safety firedoor was open to the outside for the most part of the day!!! The room was very small and the onsuite was way too small and seriously grubby, The bed was a small double and not comfy at at. While looking for the hairdryer later that evening, we open a top drawer to find used pants and socks...clearly not cleaned and sanitised. As we booked for two nights , we were so disappointed that we left earlier and we were given a refund of the night..hopefully we will receive it in a couple of days. This place shows on expedia as a 4* rating..was stuck to find any stars to be fair in accommodation, but the food was good.. Will not be returning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice restaurant great view
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

8/10 Good

Ian

Stayed 1 night in Sep 2023

10/10 Excellent

STEPHEN

Stayed 1 night in Sep 2023

10/10 Excellent

JOAN

Stayed 2 nights in Aug 2023

10/10 Excellent

tina

Stayed 1 night in Aug 2023

8/10 Good

nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, staff very good in reception and resteraunt. Rooms comfortable but could hear everything in corridors. Food really good breakfast and dinner. Parking plenty of space, and wifi good. Overall very happh with stay.
Stayed 2 nights in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beccs.
Very nice. Good food and friendly staff. Bedroom smallish bathroom too. Nice view of the Estuary.
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right for a night on our way to Scotland. Smallish room but comfortable. Good dinner and breakfast. Quiet with a lovely view over the river.
Stayed 1 night in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice situation. Good food. Pleasant staff.
Stayed 1 night in Jul 2023

10/10 Excellent

craig

Stayed 1 night in Jul 2023

8/10 Good

E

Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness
The river views and friendly staff
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing fabulous location
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad
The room was a little dusty and shabby round the edges, especially the bathroom.
Stayed 1 night in May 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sandra

Stayed 1 night in May 2023

8/10 Good

Paul

Nice stay
Stayed 1 night in Mar 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Great stay. Staff are wonderful and services are all run smoothly. Very nice deluxe room
Stayed 2 nights in Mar 2023

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly, nothing at all we didn't like. Our second stay here, as we thoroughly enjoyed our first stay of 3 nights. Lovely spacious room overlooking the River Wyre. Relaxing, amazing ambience with relaxing bar area. We ate in every night as the food is first class, excellent choices, cooked perfectly with fresh /local produce. Staff are so welcoming, friendly and made our stay perfect. Highly recommend and we'll definitely be back again. Thank you.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views great service delicious breakfast .
A real little gem of a place, great views and everything was spot on with the service and the room . The breakfast was absolutely spot on .
Stayed 1 night in Mar 2023

10/10 Excellent

Dani

Stayed 1 night in Feb 2023

8/10 Good

Joyce

Stayed 1 night in Feb 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

jessica

Stayed 1 night in Feb 2023

8/10 Good

Kirsty

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Would recommend
Lovely staff, very friendly and welcoming. Unfortunately the boiler had a malfunction so there were cold showers in the morning, however it was clear to see the staff were very active in addressing this issue. Food was expensive (from my viewpoint), but good. Lovely breakfast, which was included in the room price. It looks over a river, which is full of birds to watch.
Stayed 2 nights in Feb 2023

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service super place just outside Blackpool good pub restaurant all in great location near riverside
Stayed 1 night in Jan 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Fantastic hotel driven by wonderful staff. I cannot fault anything. Superb
Stayed 2 nights in Jan 2023

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riverside stay
Very comfortable rooms - warm and great shower. I think I had a standard room but it was very nice - good food in the bar and restaurant - great breakfast and lively people to help you during your stay
Stayed 1 night in Jan 2023

8/10 Good

Alexandra, Orwell

Stayed 1 night in Jan 2023

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel on the Wye
Great stay! Beautiful view onto the River Wye. Wish we had the time to stay another night. We’ll be back!
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Disappointing breakfast
Lovely location, rooms are quite small but clean with everything you would need in them. The breakfast was disappointing, it's not a help yourself continental like most hotels, you order off a menu, I got the impression you could only order one choice, I asked for croissants and I was given a plate with 2 very small croissants on, and that was it, not much of a continental breakfast! I left hungry.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set on the banks of the river Wyre it has very pleasant views and many estuary birds as to be seen Room clean and warm. Bed comfortable.
Stayed 1 night in Oct 2022

8/10 Good

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit bro
Visited family.
Stayed 1 night in Sep 2022

10/10 Excellent

William

Stayed 1 night in Sep 2022

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed with the hotel the staff very very friendly and helpful we enjoyed our stay very much
Stayed 2 nights in Sep 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service
Such a good location especially on a beautiful evening to sit out and enjoy the view/wildlife and a meal and a drink.
Stayed 1 night in Sep 2022

8/10 Good

Atul

Stayed 1 night in Aug 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good, well-decorated hotel; friendly service, excellent food and good location. We liked it very much.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heather
Staff were amazing, they were short of staff but service remains excellent, great food
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel
We often go here for a drink but have never stayed in the hotel. We had a deluxe room which was ok, not particularly special overlooking the car park with an odd smell of diesel. The bed we all found was quite hard.
Stayed 1 night in Jul 2022

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
The staff were exceptional. Nothing was too much trouble. They made our stay such a wonderful experience. Beautiful location too. Highly recommend
Stayed 3 nights in Jul 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Venue
This is a fantastic little venue right at the Riverside. The welcome from staff was second to none, we was made to feel really welcome. Great food also at breakfast and evening meal. £18 taxi ride to Blackpool with Poulton cabs. I only marked down slightly as Bed was a little small for two but everything else superb
Stayed 1 night in Jul 2022