All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great friendly service, nice standard hotel in Blackpool.
Room was showing a bit of age with some peeling wallpaper and a spot of mould in the ceiling above the shower but nothing terrible for the price
Bed was very soft but in a slightly uncomfortable way.
For the price we paid, great hotel, ensuite in our room and everything worked as it should
Would definitely stay again
Verified traveler
Stayed 2 nights in Dec 2023
Response from Sam on Mar 1, 2024
Thanks very much for the nice review! We are a basic stag and hen property but try to make everyone's stay as comfortable and fun as it can be, glad it was all ok for you. We hope to welcome you back in the future.
Wonderful welcome as we walked through the door, greeted with smiles off both owners and very helpful offering info on things to do while we were there. Hotel was very clean and cosy. Will definitely book again!
Georgina
Stayed 2 nights in Sep 2021
8/10 Good
Owen
Traveled with group
Aug 23, 2021
Liked: Cleanliness, staff & service, room comfort
Great central base to explore Blackpool, ideal for a group of friends.
The positive : staff was very friendly and helpful.
The negatives : The bed was incredibly uncomfortable- mattress should have been replaced years ago and the springs are basically coming through. Possibly the worst nights sleep I have had in a hotel ever. Facilities in the room were poor - no tv, no coffee making facilities, Shower was poor. The hotel said on Hotels.com that there was parking available which is not true. Took us hours to find parking far away and had to move during the night to another overnight parking. The hotel should not advertise they have parking available when they don’t and it’s up to you to find a public space. This stay was not cheap @ £100. If it was £35 a night I would have still felt cheated.
Andre
Stayed 1 night in May 2021
Response from ITellPorkies on Jun 2, 2021
Ok lets get this right -
This stay was not cheap @ £100. If it was £35 a night I would have still felt cheated. - you paid £100 for a room for 4 people - that is £25 per person on a bank holiday weekend in Blackpool. It was your choice to pay £100 for 2 when you could see the room slept 4. We were the only property that did not increase our rates for such a busy bank holiday weekend, which i'm sure is why you booked us as we were the cheapest available. People want everything for pittance these days not they. Tut.
The negatives : The bed was incredibly uncomfortable- mattress should have been replaced years ago and the springs are basically coming through - Everyone has different comfort levels, we have had no other complaints regarding this. Maybe you get a bad back from carrying your two faces around.
Facilities in the room were poor - no tv, no coffee making facilities, Shower was poor - Hotels.com actually says "Coffee/tea in a common area" and This is what your confirmation stated - "Please note that as of September 2020 there will no longer be televisions in the bedrooms. Stag, hen and large groups are welcome. There may be some noise at the property on weekends."
We are a group hotel. We specialise in stag and hens. Next time book the Hilton so you can have a whinge about a hotel that actually offers these services. We do not advertise Tv's in the room, we do not advertise tea/coffee in the room. We have a lovely refreshment station which is free of charge with a range of tea/coffee/lattes/hot chocolate/fresh juice/biscuits/sweets.
The hotel said on Hotels.com that there was parking available which is not true. The hotel should not advertise they have parking available when they don’t and it’s up to you to find a public space - Erm This is exactly what it states on hotels.com "Off-site parking nearby (GBP 12 per day)" - and the confirmation you received stated - "We do not have parking however, there is a pay and display on the same street as the hotel" so stop telling porkies.
Good day sir
The staff were really friendly and helpful, the room was very clean and warm, only down point of our stay was the group of very noisy lads staying there, but the staff did attempt to keep them under control, overall a nice place to stay.
Kevin
Stayed 1 night in Oct 2020
6/10 Okay
Catherine
Sep 20, 2020
conned by HOTELS.COM
£100 double room
£120 double room with breakfast
hotels.com you advertised this on your website we booked £120 double room with breakfast so we didn't have to mess about queuing for breakfast at cafes with all this social distancing and guess what just been conned the hotel does not do breakfast why would you pay more not to get breakfast it very disappointing
place is in a good location and very friendly staff!! It has a super charming character but could be cleaned up a bit and radiator in my room didn’t seem to work (not great since it was pretty cold). Overall unbeatable for the price and a fun place to stay for a night!
The hotel was very central and easy to find. It was pleasantly decorated and my room was lovely. Had a great sleep. Staff were very friendly too. Id definately come back. Didn't get a chance to say goodbye before I left so thank you i had a great stay x
Francesca
Stayed 3 nights in Jul 2019
Response from ButterflyHotel on Jul 23, 2019
Hey Francesca,
Thanks so much for the lovely review. You were a delight to have stay with us and we would welcome you back any time! Take care x
Sam & Michelle were great. Really friendly & the room was nice. It's a new business 18 months old, so rooms are warm and fresh with new carpets and painting. I can't comment on the Breakfast because they were having their annual gas service. I was informed about this in advance & was compensated for a breakfast that i had in a cafe. Thanks girls, i'll be back in 2018 & sample a breakfast next time! :-)
Fantastic hotel, lovely staff and close to what we needed. Will be returning for sure next year! You won't be disappointed, give them a try 😉
Jacqui
Stayed 2 nights in Oct 2017
6/10 Okay
Verified traveler
Sep 11, 2017
B&B Blackpool
Was what you expect in Blackpool , A place to put your head down after a day out on the beach and a night out in the pubs and clubs. Breakfast was good the food fresh and hot.
Verified traveler
Stayed 2 nights in Sep 2017
Response from Sam on Sep 16, 2017
Thank you for choosing to stay at The Butterfly Hotel.
We hope to see you again in the future.
Another great stay at the butterfly hotel my 2nd visit already looking forward to going back for my 3rd in July great hosts great hotel with lovely bar and great location