Posted Aug 29, 2016
This hotel should never be open to the public,it needs health n safety going in to close it I paid £300 from the fri to sun and it wasn't worth £30,i never touched the breakfast place is just to dirty,3 irish lads have got the b/b and clearly haven't got a clue,dont think the place has ever seen a hoover our breakfast table still had mess on from day before,our wardrobe was a pole coming out of the wall this hangers on,pubic hairs in the sink n shower,curtains hanging off the rail if you can call it that,carpet on stairs is coming away on the end so you think your on the step but your not,ceiling light not on ceiling properly,plug sockets not on properly all showing wires,mould/brown marks on walls need I go on the wkend was a disaster I need a phone no or someone I can make a complaint to to try n get some of my money back as this b/b should never be on this website.Thankyou from a very angry customer
Comment from Hotel Management
Aug 31, 2016 by J, Hotel Management
You were given wrong key by myself those rooms werent opened. When you came down looking your money back i explained this and gave you your proper room keys and said if you didnt like them a refund was no problem. One of your group came down and got the other room key and said she was happy. I even handed you 20 back for that mixup at check in. You are referring to the room that was closed to be refurbed not the room you stayed in which was unfair. 3 irish lads? Ones english. There was many happy customers this weekend who told us that you were trying to get themto leave bad reviews which is unfair on our side.