I never ever go back there.
Posted Nov 9, 2016
The standard double room is not that what advertised on photos; that is much smaller, outdated, does not smell very nice. Bathroom is so tight, there is no room for an adult. We had no heating whatsoever - even on highest on the radiator. I think it should not be like that in November. Paint flakes and hair on the carpet. Everything was wonky and tatty, like nobody touched room since 1960's. Hot water was not hot at all. Towel bar did not work. Glass in bathroom was dirty. An A3 paper was the tray for kettle, coffee-tea and mugs. Little things like these... A famous four star hotel could not afford these things. I have been in nicer and better B&B. When check-in, receptionist man was not nice, welcoming and friendly at all, I would call this behaviour arrogant and phlegmatic. I got so disappointed and upset when arrived, I wanted to complain, but my girlfriend calmed me down, so I did not, and I tried to focus on our good mood and holiday. This hotel is one of the nicest looking, most beautiful hotel to me, that is why I took my girlfriend there, but they spoiled our vacation. My overall opinion is very bad about this hotel, these things are not acceptable by me, they should not get away with these. The housekeepers were very nice people - that is good point. Unfortunately I will avoid this hotel in future, will go somewhere else, it was a terrible experience to me. I think if someone has high expectations for good service, I personally recommend to choose another hotel.