Ratings based on 23 Verified Reviews

3.0 out of 5
57% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Nov 23, 2016
Didnt stay here they text us day before and told us they changed it because they shut the hotel and the other hotel was filthy and not up to standard payed for bed and breakfast like it said on booking but they asked for more money for breakfast .so we had no choice to go out false infomation stated when booking .very filthy hotel wont be going again
Comment from Hotel Management
Nov 29, 2016 by toni, Hotel Management
hh we had a family crisis so we had no option but to close
1 out of 5
by A verified traveler from G

Absolute farce ran by an absolute

Posted Nov 4, 2016
Pros: Booked four rooms on just one booking with expiedia. when arrived the manager told me he only had confirmation for three of them ?? And that it was Expedia's fault. When I asked what he was going to do about it he just said 'it's not my problem' (nice attitude) just after we arrived others arrived that had booked rooms and low and behold they hadn't got any rooms either. I phoned Expedia to get an explanation and they said the hotel was to blame.The guy that runs the place is so rude and arrogant at one point on the phone to Expedia he told them to cancel the whole booking. I told my friends to stay as it was too late to go looking for us all to get somewhere else to stay and that I would go and find alternative accommodation
Cons: I'm glad I did get alternative accommodation as the three couples I left two of them went to their rooms and went to have a shower only to find no hot water, the managers excuse was well check in started at 2pm and your late (as it was now 430pm!) everyone else had used the hot water so you should have checked in at 2pm and if you want hot water go and use your friends!!!! (On the website check in states from 2pm-9pm what sort of excuse is that anyway) also the to in one room didn't work. The third room was so small they could barely move it was like a shoe box with a bed in it but at least they had hot water. Funny how when they got up early the next morning they still didn't have hot water
Location: Things to do nearby are book a room elsewhere, avoid like the plague as this bloke has no customer service skills whatsoever and doesn't care
1 out of 5
by A verified traveler

Booked this hotel but was moved down the road

Posted Oct 28, 2016
We were moved down the road so can't comment on how this hotel is. It certainly smelled and looked a lot cleaner than the hotel we were moved to!! We booked a family room and was offered two rooms at their "sister" hotel!! A communal toilet down the corridor and two rooms was hardly the same as our family room with private bathroom. Very unhappy we were moved to a B and B that seems to be much worse than this one!! Would not book again
Comment from Hotel Management
Oct 30, 2016 by toni , Hotel Management
sorry we had rooms go out of action
2 out of 5
by A verified traveler

Posted Oct 21, 2016
Pros: nothing
Cons: list to long
Bathroom very small and no loo roll went to staff to ask for some and told that they had run out and would only get some in 1hour when shop opens. Meantime my 3 year old was on toilet intend had to use couple of tissues I had in my bag . never again .
Comment from Hotel Management
Oct 22, 2016 by toni , Hotel Management
we have never run out of toilet roll
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Nice little place if you're not expecting fancy

Posted Sep 29, 2016
Owner has only had the hotel for 4 months so teething problems are to be expected. Lack of parking was a big let down as was offered on booking website but none actually available. Luckily the cafe on the corner offered parking for £7 (that was from arrival in the afternoon, overnight and until we left the following morning) so that was a bonus! Although initially a slow at check-in, overall stay was pleasant. Room was clean, bed comfortable and breakfast was exceptional - Lots of choice and enough to feed an army. Definitely the best part of our stay 😀. So if you don't mind being a bit out of town it's a nice little place.
Comment from Hotel Management
Oct 11, 2016 by toni , Hotel Management
thanks for your review
2 out of 5
by A verified traveler

Just ok... Nice Breakfast but thats about all

Posted Sep 23, 2016
Stay was just ok.. our room was very basic.. No wardrobe to hang clothes etc, had to keep them rolled up in holdall.. Had to ask for clean towels although we left the reminder hanging on outside of door to replace.. NO Cups in room on arrival either? Had to ask for those also..Was not too Impressed with this place at all.. Out of 10 i would quote the Ryton 5 out ten
Comment from Hotel Management
Oct 30, 2016 by toni , Hotel Management
thanks for the comments. tthey wI'll be addressed
5 out of 5
Recommended
for Everyone
by A verified traveler from derbyshire

Posted Sep 18, 2016
This hotel had a very warm and friendly atmosphere. The room was clean with everything that you would need and a comfy bed. The location was close for all blackpool attractions. The staff were amazing by being helpful and kind.
Comment from Hotel Management
Oct 8, 2016 by toni , Hotel Management
thank you for your review very kind
3 out of 5
Recommended
for Everyone
by A verified traveler from East midlands

Posted Sep 12, 2016
Nice hotel. Great breakfast. Close to the seafront too.
Comment from Hotel Management
Sep 22, 2016 by toni , Hotel Management
thank you for your review
4 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Sep 11, 2016
Pros: Friendly greeting
Location: Close to promenade,beach and sea plenty to do at along the sea front
Close to the promenade , nice breakfast, we had a family room for 1 night the bed were comfy
Comment from Hotel Management
Sep 22, 2016 by toni , Hotel Management
thank you for your review
4 out of 5
Recommended
for Everyone
by A verified traveler from north wales

Nice hotel lovely staff great location

Posted Aug 27, 2016
We only stayed 2 nights room was very clean beds were comfortable got in room straight away!clean towels, toiletries, tea,coffee,sugar,milk, little biscuits, TV was great for my little one to watch, breakfast was lovely great could help your self to juice yogurts fruit cereal toast etc staff are friendly and nice would stay again in future close to sea front good location only down point I can say is they need a lift to floors as there is lots of stairs! Apart from that we had a lovely 2 night away...thank you to you all maybe see you again in future thank u
Comment from Hotel Management
Sep 22, 2016 by toni , Hotel Management
thank you for your review