Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from wigan

nice hotel handy for centre of town

Posted Nov 21, 2016
Pros: clean comfortable handy for town centre
Cons: nothing was brillant
Location: lakes Lancaster castle Morecambe bay
stayed here was going to a 50th party was a lovely hotel excellent breakfast lovely clean room would recommend to friends and family
4 out of 5
by A verified traveler from Blackburn

Very pleasant overnight stay.

Posted Oct 25, 2016
Pros: Good location, large well furnished restaurant and bar. Fantastic breakfast.
Cons: There was an intermittent 'humming' noise throughout the night in the room. Think it was the heating system and I'm a light sleeper.
Location: Right on the edge of all Lancaster has to offer. Pubs, restaurants and shops. The canal was right across the road too.
Enjoyed staying here. The downstairs restaurant/bar is lovely, with the bonus of a lovely outdoor seating area. It's in a very good location. Staff were friendly and helpful.
5 out of 5
by A verified traveler

Posted Oct 24, 2016
Great place to stay - comfy bed, drench shower and high quality breakfast. Would thoroughly recommend.
4 out of 5
by A verified traveler from London

Central and comfortable

Posted Oct 14, 2016
Comfortable and clean with large bathroom and great shower. Helpful and friendly staff. Limited parking but we booked a place. Would have liked windows in the bedroom to be lower so we could see out but only there one night so not a problem.
3 out of 5
by A verified traveler

Posted Oct 7, 2016
Pros: Location, restaurant located within the hotel, very good breakfast and variety served in the restaurant.
Cons: Thin walls, sloppy housekeeping that should have identified/discovered the missing/disfunctional items.
Location: Hotel is situated in a good location, in town and close to the train station.
Walls are thin, TV remote was missing, fuse was blown disabling the water kettle from functioning. The staff was responsive to these problems and replaced the missing/disfunctional items.
4 out of 5
by A verified traveler from Yorkshire

Weekend away

Posted Aug 29, 2016
Lovely hotel very central with excellent and very friendly staff.
4 out of 5
by A verified traveler

Quaint and old outside, fully modern inside.

Posted Aug 2, 2016
Cons: The floor in the bathroom was peeling up. It needed reinforcing and re-laying. But this was not a problem if you were just visiting.
Location: Lancaster Castle and a nice nature area at the apex of the hill, with a great view in all directions.
Nice, clean, well-appointed accommodations. Great showers.
5 out of 5
by A verified traveler from HONG KONG

方便, 房間整潔, 職員好

Posted Jul 19, 2016
Pros: 對面有開至11時大便利店, 行5分鐘到購物中心, 半自助早餐非常好吃, 房間整潔, 職員細心.
對面有開至11時大便利店, 行5分鐘到購物中心, 半自助早餐非常好吃, 房間整潔, 職員細心. 交通, 購物, 及 探訪在Lancaster 大學讀書的子女, 住宿好選擇, !
5 out of 5
by A verified traveler

Lovely hotel

Posted Jul 11, 2016
Pros: Everything
Cons: Nothing
Room was great. Breakfast was lovely and the staff were very friendly and helpful.
3 out of 5
by A verified traveler

Toll House

Posted Jul 5, 2016
Pros: Area , decor.
Cons: Cleaning staff
The room was a good size and the staff were good. The cleaners however were shocking. The room was not clean ie dust and make up all over, plus when I lifted the toilet seat there was a little surprise waiting. They did send someone to look but nothing was done we just got a free drink.