Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Yorkshire

Weekend away

Posted Aug 29, 2016
Lovely hotel very central with excellent and very friendly staff.
4 out of 5
by A verified traveler

Quaint and old outside, fully modern inside.

Posted Aug 2, 2016
Cons: The floor in the bathroom was peeling up. It needed reinforcing and re-laying. But this was not a problem if you were just visiting.
Location: Lancaster Castle and a nice nature area at the apex of the hill, with a great view in all directions.
Nice, clean, well-appointed accommodations. Great showers.
5 out of 5
by A verified traveler from HONG KONG

方便, 房間整潔, 職員好

Posted Jul 19, 2016
Pros: 對面有開至11時大便利店, 行5分鐘到購物中心, 半自助早餐非常好吃, 房間整潔, 職員細心.
對面有開至11時大便利店, 行5分鐘到購物中心, 半自助早餐非常好吃, 房間整潔, 職員細心. 交通, 購物, 及 探訪在Lancaster 大學讀書的子女, 住宿好選擇, !
5 out of 5
by A verified traveler

Lovely hotel

Posted Jul 11, 2016
Pros: Everything
Cons: Nothing
Room was great. Breakfast was lovely and the staff were very friendly and helpful.
3 out of 5
by A verified traveler

Toll House

Posted Jul 5, 2016
Pros: Area , decor.
Cons: Cleaning staff
The room was a good size and the staff were good. The cleaners however were shocking. The room was not clean ie dust and make up all over, plus when I lifted the toilet seat there was a little surprise waiting. They did send someone to look but nothing was done we just got a free drink.
5 out of 5
by A verified traveler from Cheshire

This Hotel was really good.

Posted May 9, 2016
Pros: Everything, excellent location, perfect room, staff and service really, really good.
Cons: Maybe more parking spaces, but I appreciate that could be very difficult. I was lucky and right outside the hotel.
Location: Brilliant, Plenty to see historically, combined with good shopping and choice of eating places, I will be back, still plenty to see and do.
The visit to Lancaster was excellent, plenty of history with good shopping and eating.
5 out of 5
by A verified traveler from Wyre

Excellent touches

Posted Apr 24, 2016
Pros: room and bed comfort
Cons: there was a mouldy damp patch on the bathroom ceiling and a stain on the bed runner but these are just helpful comments as it didnt detract.
Location: right near the centre within walking distance of the castle, museums and loads of good real ale pubs and eateries.
Really nice stay at this hotel/ Inn. It's a lovely building that has been sympathetically renovated with lots of original features combined with modern comforts. There were really nice, thoughtful touches in the room and the tea and coffee making facilities excellent. Good shower with plenty of hot water. We had a really good nights sleep even though its right near the centre and the breakfast was everything you could possibly want with cereals, fruit, cooked breakfast and toast and preserves. The evening food in the restaurant was very good too. Will definitely stay here again.