You get what you pay for!!!
Posted Sep 9, 2015 on Orbitz
American Best Value Hotel in Lancaster, PA, was the cheapest price for your money, and you absolutely get what you pay for....sometimes best value isn't all it's cracked up to be. The hotel needs to be updated, rooms are a little shabby, we had to call front desk for a toilet plunger, we had to unclog our own toilet, every time we flushed toilet, the whole entire room shaked. We got one day of missed housekeeping service, excuse used...full house, we overlooked, but they did respond to our needs and did send housekeeping over immediately. They gave us towels that had black stains all over it. The bathroom had mold on the walls where they might have had a water leak. The front desk help was of just okay quality, they could have a least given us a free day, but no chance. Won't be booking this hotel again, even though the location is great and this is the second time I used this hotel. First time, I rented the room with Jacuzzi, but every time we used the Jacuzzi we had to turn off all the lights, problem with electrical. I should have learned from that experience, but booked again, thinking next time I would not rent a Jacuzzi room, but no chance, the basic rooms are just okay, like I said you get what you pay for. Next time will book somewhere else.