Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Dump - Stay next door at the new Holiday Express

Posted Nov 29, 2015
Pros: Staff was nice
Cons: Pretty much needs a major overhaul
Location: Lots of shopping and central to the mall and most of Lancaster's dining.
The pictures are no where near what this facility looks like. It looks like contractors use it which has ground in mud into the carpets, all the woodwork is nicked up, and the walls need painted, the security latches on our door looked like someone had forgot their keys and kicked in the door resulting in the cross bar and chain hardware dangling from the door casing with the screws and drywall (yes drywall) anchors. Rooms are a bit small the single sink is outside of the bathroom in the path where everyone walks. I wasn't expecting the Hyatt, but I was expecting something on par with a Holiday Inn Express. HIE seems like a Hyatt compared to the Baymont. Recommendation - stay next door.
2 out of 5
Recommended
for Families
by Lisa

This traveler left a rating score only Posted Nov 10, 2015 on Hotels
5 out of 5
Recommended
for Families
by Not Provided from Statesville

Nice!

Posted Nov 8, 2015 on Hotels
The staff was very nice and helpful! The room was very nice!
5 out of 5
Recommended
for Couples
by A verified traveler

Great weekend away from home

Posted Oct 25, 2015 on Hotels
Great hotel, nice pool and wifi allowing internet on gaming consoles, mall right next door, along with great restrants near by. And a awesome gun range about 5 minutes down the road, great time off for me and my girlfriend
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 15, 2015 on Hotels
Only had a short stay but room was clean but a bit cramped. Room was clean and bed was comfortable. Staff was helpful and pleasant
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Posted Aug 16, 2015
Convenient. Friendly. Comfortable. Would stay again for sure. Great breakfast.
5 out of 5
Recommended
for Families
by Joseph from springfield

Ok place to stay. Nice indoor pool. Friendly staff

Posted Aug 12, 2015 on Hotels
We enjoyed our stay here.
5 out of 5
Recommended
for Couples
by Jn S.

Comparing Houston to SE Ohio

Posted Aug 10, 2015 on Orbitz
Visited area to identify possible new areas and homes for relocation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mason, OH

It had everything but the whirlpool

Posted Jun 22, 2015
Pros: We had a nice room and quiet surroundings.
Cons: Bring back the whirlpool and make it a little easier to get into.
Location: It was fine.
Again if would had been better if they had not taken out the whirlpool.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 22, 2015 on Hotels
My sister and I spent night before she had to a have surgery at FMC. The front desk person was great. The hotel is due for some upgrades I am sure. Carpent in our room very dated and I didn't go barefoot on it : (