All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The BestWestern Plus was within a short driving distance to the downtown area and provides a free breakfast. The hotel was quiet , clean and the beds were very comfortable. There is also a great family restaurant nearby.
Within a few miles of arena in a safe area. Room was clean but needs updated. Our tub was peeling. Staff was excellent, even offered a separate room for all the wrestlers in town for breakfast.
The staff were amazing!! Very friendly and helpful. Hotel is clean and comfortable. Only complaint would be other patrons being loud and disrespectful, but you'll have that anywhere!
Great value for money. Dated hallways. Nice breakfast.
Mary
Stayed 1 night in Jan 2024
Response from General Manager on Feb 3, 2024
Thank you Mary, we appreciate you staying with us.. As for the hallways, they are actually rather new. Wallpaper was put up in 2023, new artwork in 2023, and carpet was done in 2020. So we are surprised to hear that it seemed dated to you. Nonetheless, we will take note.
This is a very clean and comfortable hotel. The bed was exquisite. The free breakfast was much more than expected, and very good. The staff were very friendly. It's a great hotel in a great location.
I would say that overall, I enjoyed my stay there, however, I felt duped a bit because beside beside the Jacuzzi in the room which was expected, but the room wasn’t as roomy as displayed on the website…
Work on a broken elevator started at 6:30 AM and since our room was next to said elevator the talk which started at 6 and the clanging at 6:30 woke us up. Other than that it was a pleasant stay.
Mark
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Mark, thank you for the feedback. I will share this with the front desk team, the elevator work will continue for another week or so, and we do not want to have another guest disturbed by the noise. We appreciate you bringing this to our attention.
It was a last minute one night stay. They had the right type of room I needed (accessible), needed two beds though. Otherwise it was quiet. The only thing I didn’t like was the small enclosed dining area. I didn’t use that.
Deborah
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Thank you for choosing our Best Western for your accommodations. Our handicap rooms have the one queen size bed but they do have a pull out sofa for those that need another bed space. With the enlarged bathrooms, those rooms don't have enough space for a 2nd bed.
8/10 Good
Leyla
Traveled with family and small children, Traveled with pets
Location is good near restaurants, breakfast was good and staff friendly. The night I went police came because of noisy guests, yelling, etc. beds sheets were old and had holes in one of the beds. I don’t know if pet friendly rooms are lower standard because I stayed in regular rooms at this chain hotels and not encountered this problem.
Leyla
Stayed 1 night in Oct 2023
Response from Management on Oct 21, 2023
Thank you for the feedback. We are glad to see that your stay was overall enjoyable. In regards to noisy guests, in this industry, it's bound to happen from time to time. If an instance occurs where we feel we need some additional assistance, we may ask local police to speak with the guest or remove them. We try to maintain a family friendly and quiet environment.
8/10 Good
Manuel
Traveled with family
Oct 9, 2023
Liked: Staff & service, room comfort
We were supposed to be in a non smoking room, but the whole hotel smelled like people smoke everywhere.
The towels were very cheap and they were white once upon a time, not anymore.
The bathtub was filthy.
The front desk staff was very good and the breakfast excellent, the breakfast attendant was so nice and courteous that made us to forget about other things.