Front of property

Reviews of The Carriage House at Strasburg

2 out of 5
The Carriage House at Strasburg
144 E Main St, Strasburg, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 526 out of 671 reviews" "
Rating 8 - Good. 125 out of 671 reviews" "
Rating 6 - Okay. 15 out of 671 reviews" "
Rating 4 - Poor. 2 out of 671 reviews" "
Rating 2 - Terrible. 3 out of 671 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home away from home. Area was peaceful and relaxing.
Stayed 2 nights in Apr 2024
Response from Tim on Apr 19, 2024
Thanks you Anthony !

10/10 Excellent

melanie danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable place! Walking distance to museums, bars and restaurants. Clean rooms and speckled Hen for breakfast was awesome!
Stayed 1 night in Apr 2024
Response from Tim on Apr 9, 2024
Thank you for the kind review, Melanie!

10/10 Excellent

Bethann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tim on Mar 30, 2024
Thank you for the kind review!!

8/10 Good

Jillian

Stayed 1 night in Mar 2024
Response from Tim on Apr 9, 2024
Thank you for the review, Jillian!

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beyond my expectations the place was nice and clean and updated and truly enjoyed my stay at the carriage house!
Stayed 2 nights in Mar 2024
Response from Tim on Mar 19, 2024
Thank you for the kind review, Abby!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at the Carriage House. From the ease of check in through till our check out everything was excellent
Stayed 3 nights in Mar 2024
Response from Tim on Mar 17, 2024
Thank you for the review, michael !

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convient to all locations
Stayed 1 night in Mar 2024
Response from Tim on Mar 17, 2024
Thank you for the review, holly !

2/10 Terrible

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Carriage House was very welcoming, clean, friendly and comfortable.
Stayed 1 night in Mar 2024
Response from Tim on Mar 4, 2024
Hi Lisa ! Thanks for your kind review ! Wondering if the 1-5 stars was by accident? thanks for staying with us :)

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Tim on Mar 21, 2024
Thank you for the review Deborah!

10/10 Excellent

Suzzy

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute place, would recommend.
Stayed 1 night in Feb 2024
Response from Tim on Feb 6, 2024
Thank you for the kind review, Suzzy!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tim on Jan 29, 2024
Thank you for the kind review, Sherry!

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet corner of Pennsylvania and run by people who care deeply about making their guests comfortable. Our family loved it!
Stayed 2 nights in Jan 2024
Response from Tim on Jan 22, 2024
Thank you for the kind review Zachary!

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tim on Jan 20, 2024
Thank you for the kind review, Zach!

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girlfriends getaway weekend
Great service & great space for the price! Too windy to use the “privacy/room service” reversible sign at all though - maybe an alternative to hanging on the doorknob?? But that’s a small mention - not a huge deal.
Stayed 2 nights in Jan 2024
Response from Tim on Jan 15, 2024
Thank you for your feedback, Margaret!

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tim on Jan 15, 2024
Thanks Tom!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are always so friendly and helpful. Also the bed was really comfortable. I slept like a baby! The room was very clean and comfortable.
Stayed 2 nights in Dec 2023
Response from Tim on Jan 15, 2024
Thank you for the kind review, George !

10/10 Excellent

Danette

Stayed 1 night in Dec 2023
Response from Tim on Jan 4, 2024
Thank you for the review Danette!

10/10 Excellent

liuzhi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the breakfast offered cross the street. The only improvement need it that the air conditioning is too loud.
Stayed 1 night in Dec 2023
Response from Tim on Dec 31, 2023
Thank you for the review !

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Tim on Dec 31, 2023
Thank you Deanna!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tim on Dec 23, 2023
Thank you for the kind review, Sarah!

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2023
Response from Tim on Jan 15, 2024
Thanks for the review Joseph!

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tim on Dec 12, 2023
Thank you for the kind review, Anne!

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Nov 2023
Response from Tim on Nov 15, 2023
Thank you for the kind review!

10/10 Excellent

Carol

Stayed 1 night in Nov 2023
Response from Tim on Nov 14, 2023
Thank you for your kind review, Carol!

6/10 Okay

Lisa, New Oxford

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Simple room. Not the cleanest floor. Very limited water pressure in shower. Overall ok
Stayed 1 night in Nov 2023
Response from Tim on Nov 14, 2023
Thanks for your feedback Lisa

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The room was clean and the check in process is flawless. The location was close to everything. I would stay here again.
Stayed 1 night in Nov 2023
Response from Tim on Nov 9, 2023
Thank you for the kind review Dennis!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tim on Nov 6, 2023
Thank you for the kind review!

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay out in Strasburg. Quiet and comfy and separated from the world.
Stayed 1 night in Oct 2023
Response from Tim on Nov 2, 2023
Thank you for the kind review Jaime!

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tim on Oct 31, 2023
Thanks for your feedback!!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The property exceeded our expectations. We stayed 2 nights and would recommend this place to everyone. Just a lovely place.
Stayed 2 nights in Oct 2023
Response from Tim on Oct 25, 2023
Thank you for the kind review !

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is pretty basic, clean and comfortable. The bed is very comfortable. Very pleasant walking around this nice town
Stayed 1 night in Oct 2023
Response from tim on Oct 24, 2023
Thanks for your feedback Lori!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had the old time feeling of the time when I was a kid, it being a converted old motel and upgraded with nice interior. Bathroom and furnishings gave it the modern feeling of the 50-60's
Stayed 2 nights in Oct 2023
Response from Tim on Oct 18, 2023
Thank you for your feedback Dan! We appreciate you staying with us!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the stay.
Our stay was just what we were looking for. We had a wonderful time. Just wish we could have stayed longer. The room was beautiful and very clean. The staff were amazing. We will definitely be back again. We would highly recommend The Carriage House at Strasberg for anyone looking for accommodations.
Stayed 3 nights in Sep 2023
Response from Tim on Oct 1, 2023
Thank you for the positive feedback and great review Timothy!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, clean, well-run motel, only about 15 minutes from traintown, the choo-choo barn, fantastic antique stores, and good restaurants. And of course, the Strasburg railroad. Just a great place to stay at reasonable rates in a great little town.
Stayed 3 nights in Sep 2023
Response from Tim on Sep 27, 2023
Thank you for the kind review and great feedback Michael!

10/10 Excellent

Brenda, Paulsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property that is will kept. The room was clean and stocked with what we needed. They supply water bottles at no additional charge. Breakfast vouchers were provided for place across the street, which was delicious.
Stayed 2 nights in Sep 2023
Response from Tim on Sep 25, 2023
Thank you for the kind review and feedback Brenda!

10/10 Excellent

Frederick

Traveled with family
Liked: Staff & service, property conditions & facilities
I was pleased with the way we could check in without there being staff on site.
Stayed 1 night in Sep 2023
Response from Tim on Sep 21, 2023
Thanks for your feedback, Frederick!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carriage house was simple, neat, clean and an easy drive to sight and sound theater. The speckled hen cafe across the street was great for breakfast and lunches ( we had both there). Would definitely stay again when in the area
Stayed 2 nights in Aug 2023
Response from Tim on Sep 5, 2023
Thank you for the kind review, Laura!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, and comfortable.
Stayed 1 night in Aug 2023
Response from Tim on Aug 25, 2023
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Tim on Aug 22, 2023
Thank you for the kind review!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy bed.
Stayed 1 night in Aug 2023
Response from Tim on Aug 22, 2023
Thanks John!

10/10 Excellent

Christina, Solomons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tim on Aug 22, 2023
Thank you Christina!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim on Aug 22, 2023
Thank you for your feedback!

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tim on Aug 19, 2023
Thank you for the kind review Diane!

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to theater
Very close to Sight and Sound theater. Breakfast place was awesome! The room smelled like animals had stayed there.
Stayed 1 night in Aug 2023
Response from Tim on Aug 15, 2023
Hey Amy ! Thank your for your feedback, Just to assure you we are a Pet-Free Motel, sorry you experienced this!

10/10 Excellent

Dolores, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay
Response from Tim on Aug 11, 2023
Thank you for the review, Dolores!

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Below Par
The pictures were very deceiving. The decor was very nice, but the sink and shower were old. The sink also drained very slowly. The window air conditioner seemed older and was loud. (This is 2023?) The room had a musty smell and the baseboard needed paint. We believe that this hotel was approximately $50 overpriced, compared to other places where we have stayed in the Lancaster area.
Stayed 1 night in Aug 2023
Response from Tim on Aug 5, 2023
Hey thanks for your feedback Thomas, The motel was purchased about 6 years ago and we have made steady improvements each year from the motel we had purchased, the bathrooms are next on the list of our 19 rooms, however we have been looking into updating HVAC in all the rooms. Thanks for giving us a chance have a great weekend.

10/10 Excellent

LAURENCE

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each time we travel from Ohio we stay at the Carriage House. The accommodations are clean, comfortable, and quaint. The staff are kind and responsive. The location is excellent for shopping in the town of Intercourse and close to the Site and Sound Christian playhouse. The breakfast across the street is great. We love staying at the Carriage House. Five Stars.
Stayed 2 nights in Jul 2023
Response from Tim on Aug 3, 2023
Thank you for the review, Laurence !

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Tim on Aug 2, 2023
Thank you for the kind review, Margie!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at The Carriage House. The room was clean and cozy. Breakfast at the Speckled Hen was fabulous! I think this is my new favorite place to stay when visiting Lancaster!!
Stayed 4 nights in Jul 2023
Response from Tim on Jul 25, 2023
Thank you for the kind review! We hope to host you again in the near future!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place to stay. All of the staff are very friendly and helpful.
Response from Denise on Jul 19, 2023
Thanks for the review, it was a pleasure to host you!