Posted Sep 22, 2016
The hotel has undergone renovations and was clean & rooms very nice. The bath towels were big and not thread bare. While the facilities are above average, what made our stay so pleasing was your STAFF! I can't say how much we appreciated their courtesy and friendliness. Family emergency/death: long, long day of flying from Oregon, car rental @ Harrisburg,driving at night, our Garmin was useless & we got lost in the maze of roads. Called hotel & David gave us directions; we were tired, totally lost, hungry and grumpy & most likely not pleasant for your staff to deal with. We mostly dealt with Milan (afternoon-evening shift). He was easy going, friendly, courteous and most helpful. He deserves recognition for the great service he does for your hotel. I assume he does most of the check-in's for traveler staying the night. The only thing I could recommed: a road map (I know, it's antiquated) of the area. I know everyone has GPS but sometimes a visual "paper" view makes sense. While we got lost, we did see some beautiful farms & villages. Major praise to your friendly staff.