Ratings based on 538 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Well kept hotel with convenient location

Posted Feb 22, 2017
Very clean and well kept but need new paint job. Red wall is too stark in what should be a calm, comforting room--use earth tones. Other spots, including door to room need painting. Bathroom fixtures was way too low. Had to bend in half to reach. Otherwise very nice. Would definitely stay there again. Missed an indoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark, De

Posted Feb 11, 2017
The staff at this location was very helpful and accomidating. The breakfast was great, a lot of options. Best of all you walk out the door and right into the outlet stores. Will definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Canada

Easy to get around town

Posted Jan 13, 2017
Pros: The breakfast was really good, staff was helpful
Cons: Elevator was slow
We appreciated the staff who went out of their way to assist us. Elevator was a bit slow but functional
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place for your Lancaster stay

Posted Jan 1, 2017
Pros: Rooms were very nice, hotel staff were very friendly, and they had 24 hr coffee, tea, and cocoa
Cons: Breakfast was adequate and filling. Nothing exciting or new, but still nice.
Pleasant experience in a clean nicely maintained hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, Pa

Wonderful location/comfort of home.

Posted Dec 28, 2016
Staff was accommodating and friendly. Room was clean, modern and beautifully decorated. Beds were luxurious and plenty to do at the Rockvale Square Outlet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
They had very good breakfast day I stayed (normally continental breakfast are not best). Everything was clean, room was comfortable. Wish I would not have booked threw Expedia because it cost more then calling hotal direct.
4 out of 5
by A verified traveler

Very Good, but not Perfect

Posted Dec 19, 2016 on Hotels
Overall a good place to stay. Large room, free WiFi, free hot breakfast, free parking, microwave and fridge included in room. I did not care much for the wall painted Red. No safe in room, however, you could use safes at front desk for free.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient, clean, great location

Posted Dec 11, 2016 on Hotels
Was very pleased staying here. Hope to come back next year.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels