Exterior

Reviews of Days Inn & Suites by Wyndham Lancaster Amish Country

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 1011 reviews" "
Rating 8 - Good. 301 out of 1011 reviews" "
Rating 6 - Okay. 209 out of 1011 reviews" "
Rating 4 - Poor. 118 out of 1011 reviews" "
Rating 2 - Terrible. 82 out of 1011 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was peaceful good rest easy checking in with breakfast in the morning
Stayed 1 night in Mar 2024

6/10 Okay

Kim

This was my second time there in a year. The guy at the front desk for the evening/night shift was great. The room is fine for a short stay. The bed was clean and comfortable. Both me and my teenager were ok with it. My only complaint is that you could clearly hear noise outside your room and the tv in our room wasn’t of good quality. But yes, I’d go back for just a short stay.
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Kim:We apologize for the noise in the halls and the TV issues. We are glad that otherwise you enjoyed your stay.

8/10 Good

Darryl

Traveled with family and small children, Business traveler
i liked the location of the property. walking distance to places to eat.
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Darryl:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Ervin:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

KAREN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 25, 2024
Dear Karen:We are sorry that you had a very subpar stay.

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2023
Response from MS on Mar 25, 2024
Dear Sheila:We are glad that you had a wonderful stay. We also want to thank you for taking the time to give us a kind review.

8/10 Good

nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk not really friendly. Doesn’t greet you .
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Nancy:We apologize for the lack of greetings, but are glad that for the most part you enjoyed your stay.We also thank you for taking the time to give us a kind review.

4/10 Poor

Josh

Business traveler
Disliked: Amenities, property conditions & facilities
My room smelled like vomit. They switched my room. I spent the next hour killing flies. There was a used washcloth hanging in my shower. There were used q-tips on the bathroom floor. Hairs and dirt all over toilet and bathroom floor. The late night guy at the desk was super nice that’s why I didn’t give it a terrible rating.
Stayed 1 night in Mar 2024
Response from MS on Mar 19, 2024
Dear Josh:We apologize about the lack of cleanliness. What room/s were you in?

10/10 Excellent

Kasandra

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 21, 2024
Dear Kasandra:We are glad that you had a very pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Mary

Business traveler
Staff were polite and very helpful. Thanks very much.
Stayed 1 night in Mar 2024
Response from MS on Mar 7, 2024
Dear Mary:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family in Millersville.
Stayed 2 nights in Feb 2024
Response from MS on Feb 27, 2024
Dear David:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Chad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
For the price of the room this hotel is more than sufficient. I recommend adding some lights to the front of the building g to make it easier to find.
Stayed 1 night in Feb 2024
Response from MS on Feb 27, 2024
Dear Chad:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Jeffrey, King of Prussia

Traveled with family and small children, Traveled with family
Very basic. Front desk night shift was very friendly- day shift did not look pleased to interact with any of the guests
Stayed 2 nights in Feb 2024
Response from MS on Feb 19, 2024
Dear Jeffrey:We're sorry that your stay wasn't more pleasant.

4/10 Poor

Heather

Business traveler
Disliked: Cleanliness, property conditions & facilities
The first room I had the guy next-door was effing up. The every other word had to be moved. The next room they put me in the bathroom light did not work. The entire place stunk when you walked in. No wonder it’s rated two star.
Stayed 1 night in Feb 2024
Response from MS on Feb 2, 2024
Dear Heather:We apologize for the bathroom light not working and the smell.

8/10 Good

Jennifer, DES MOINES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and friendly staff
Stayed 3 nights in Jan 2024
Response from MS on Feb 1, 2024
Dear Jennifer:Thanks for the kind review. We're glad you had a mostly pleasant stay.

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from MS on Jan 23, 2024
Dear John:We are glad that for the most part you had a pleasant stay. We also thank you for the kind review.

8/10 Good

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, safe, comfortable Parking lot needs more lightening when dark
Stayed 1 night in Jan 2024
Response from MS on Jan 19, 2024
Dear Vera:We're glad that for the most part you had a pleasant stay and thank you for the kind review.

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Carpet and bed were clean and comfortable. Shower pressure is weak. The room's pretty bare - could have more art and another seating arrangement. One lamp missing bulb. TV setup is old - not even cable. Biggest issue is that the doors have gaps and need to be plugged with a towel to keep it from making noise. Also seems they book all tenants in adjacent rooms. At night there's no one to report noise problems to, such as loud TV that was on until 4am.
Stayed 2 nights in Jan 2024
Response from MS on Jan 16, 2024
Dear Todd:Apologies for the lamp and noise (although there is someone here 24:7 for the front desk).As for the gap, the doors need them for fire company purposes.We're sorry that your stay was subpar.

8/10 Good

Michael

Stayed 2 nights in Jan 2024
Response from MS on Feb 2, 2024
Dear Michael:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us this kind review.

10/10 Excellent

Faith

Traveled with family
Liked: Amenities
Very nice. Would stay again
Stayed 1 night in Dec 2023
Response from MS on Jan 8, 2024
Dear Faith:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly helpful staff. Coffee and breakfast at a great price. I'm sure the seasonal pool is awesome but unfortunately I'm here in the winter. Overall for the price it's awesome.
Stayed 1 night in Jan 2024
Response from MS on Jan 8, 2024
Dear T:Other than the pool, we are glad that you enjoyed your stay here. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MS on Dec 28, 2023
Dear Peggy:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MS on Dec 18, 2023
Dear Pablo:We're are pleased that you had a wonderful stay.We also thank you for the kind review.

4/10 Poor

Tamara

Traveled with partner
Liked: Staff & service
The. Breakfast had stale bread. The gentlemen staff were very helpful and nice.Santa will be good to them!
Stayed 3 nights in Dec 2023
Response from MS on Dec 16, 2023
Dear Tamara:We're sorry that the breakfast wasn't up to our standards.

10/10 Excellent

Mls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MS on Dec 16, 2023
Dear Mls:We're glad that you had a wonderful stay. We also thank you for the kind review.

10/10 Excellent

Mls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond to help out making everything easier and more relaxing. Staff also keeps the hotel very clean.
Stayed 1 night in Dec 2023
Response from MS on Dec 14, 2023
Dear Mls:We are glad that the staff is treating you well and keeping things clean.We also thank you for the kind review.

10/10 Excellent

Mls

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Mls:Thank you for the kind review:We're glad that you had a wonderful stay.

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great surroundings.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear David:Thanks for the kind review. We're glad you enjoyed your stay.

6/10 Okay

Justin

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from MS on Dec 12, 2023
Dear Justin:We're sorry that you had a subpar stay.

10/10 Excellent

Deyanira

Liked: Amenities
Goog
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Deyanira:We're glad that you had a very pleasant stay. We also want to thank you for the kind review.

6/10 Okay

Anna

Traveled with family and small children
Liked: Staff & service
The beds were very worn out, we slept on springs. Very uncomfortable.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Anna:We're sorry that the beds felt uncomfortable to you.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Anthony:That's wonderful to hear that you had a great stay. We also want to thank you for the kind review.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selections were a little sparse, but room was nice.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Ronald:We're glad that for the most part you had a pleasant stay. We also thank you for the kind review.

6/10 Okay

Rebecca

Traveled with family
Dated hotel, trying to fix up it seems. But our bathtub was very dirty, bathroom needs redone. Room smelled musty and funky. Floor was sticky.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Rebecca:We apologize that the bathroom was in horrendous shape and the floor was sticky.

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and the room was acceptable. Not much choice for breakfast but satisfactory. Would have been nice to have an elevator, but since our room was on the 2nd floor, we can't complain. All in all a nice stay.
Stayed 1 night in Nov 2023
Response from MS on Dec 12, 2023
Dear Laura:For the breakfast, we are currently up to standards set by Wyndham. For the elevator, since we're only two floors and have handicapped rooms on the 1st floor, we're not required by the Lancaster ADA to have an elevator.We're glad that for the most part you had a pleasant stay. We also thank you for the kind review.

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel. The only thing that bothered me was that there was smoking in the hall which filtered into my room.
Stayed 1 night in Nov 2023
Response from MS on Dec 12, 2023
Dear Ana:We're sorry that someone was breaking the rules by smoking in the hotel.

10/10 Excellent

Glory, Willimantic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MS on Dec 12, 2023
Dear Glory:Thank you for the kind review.We're glad that you had a wonderful stay.

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2023
Response from MS on Dec 16, 2023
Dear Jennifer:That's wonderful that you had a very pleasant stay. We also thank you for taking the time for the kind review.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman that checked me into the DaysInn was soo incredibly welcoming and friendly. He juat seemed so geuine
Stayed 2 nights in Nov 2023
Response from MS on Dec 12, 2023
Dear Marie:We're glad that you had a wonderful stay.We also thank you for the kind review.

8/10 Good

Jeanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and nice staff. Needs some basic replacement of some old parts but very comfortable.
Stayed 2 nights in Nov 2023
Response from MS on Nov 20, 2023
Dear Jeanie:We're glad that for the most part you had a pleasant stay. Thank you for the kind review.

8/10 Good

Simon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful.
Stayed 2 nights in Nov 2023
Response from MS on Nov 20, 2023
Dear Simon:We are glad that for the most part you had a pleasant stay. We also thank you for the kind review.

2/10 Terrible

Russell

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire room was in desperate need of a complete remodel. The ceiling was all water stained. The bathtub/shower was all discolored and stained, etc…. The property was not kept up and it wasn’t in the nicest area. We were in the room for about an hour and decided to move to a different hotel because we honestly didn’t feel safe! I would not recommend staying here
Stayed 1 night in Nov 2023
Response from MS on Nov 20, 2023
Dear Russell:We are sorry that you had such a bad stay. Everything was refunded.

8/10 Good

Gina

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MS on Nov 20, 2023
Dear Gina:We are glad that for the most part you had a wonderful stay. We also thank you for the kind review.

6/10 Okay

Caroline

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from MS on Nov 20, 2023
Dear Caroline:We apologize that you only had a satisfactory stay.

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
OK but just basic room. Breakfast very sparce
Stayed 1 night in Nov 2023
Response from MS on Nov 18, 2023
Dear Mark:Our breakfast is up to standards set by Wyndham.

8/10 Good

Shaqir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MS on Nov 18, 2023
Dear Shaqir:We are glad that for the most part you had a pleasant stay. We also thank you for the kind review.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay here was just perfect. Easy check in, clean room, and lots of dining options in the area. Will stay again if the occasion arises.
Stayed 1 night in Nov 2023
Response from MS on Nov 16, 2023
Dear Peter:We are glad that you had a wonderful stay. We also thank you for the kind review.

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location for what we needed. Room was clean and bed comfortable. Smelled of bleach in the lobby and smoke in the hallways
Stayed 1 night in Nov 2023
Response from MS on Nov 13, 2023
Dear Diane:We apologize for the smoke smell in the hallways. We do thank you for the kind review.

6/10 Okay

Ronald

Traveled with partner
it was close to main road easy on and off
Stayed 1 night in Nov 2023
Response from MS on Nov 13, 2023
Dear Ronald:Thank you for the review.

2/10 Terrible

Javier, Lansdale

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel by far was one of the worst hotels as far as cleanliness. There was crickets and dust all over the bathroom. The bathtubs were stained, and so was the bed comforter I should’ve taken pictures, but I did not who was definitely an old, rundown hotel. I do not recommend this to anyone who cares about cleanliness.
Stayed 1 night in Nov 2023
Response from MS on Nov 12, 2023
Dear Javier:We apologize for the state of the bathroom and comforter.