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Reviews of Days Inn & Suites by Wyndham Lancaster Amish Country

2.5 out of 5
Days Inn & Suites by Wyndham Lancaster Amish Country
2929 Hempland Rd, Lancaster, PA

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 1005 reviews" "
Rating 8 - Good. 304 out of 1005 reviews" "
Rating 6 - Okay. 205 out of 1005 reviews" "
Rating 4 - Poor. 112 out of 1005 reviews" "
Rating 2 - Terrible. 78 out of 1005 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Darryl

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Fair value
Stayed 1 night in Apr 2024

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness
Dining room filthy, had to keep asking front desk to refill milk, cereal, muffins were nonexistent,
Stayed 4 nights in Apr 2024

6/10 Okay

Nasrin

Stayed 3 nights in Apr 2024
Response from MS on Apr 18, 2024
Dear Nasrin:Thank you for your review.

10/10 Excellent

Aissa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from MS on Apr 18, 2024
Dear Aissa:We are glad that you had a wonderful stay. We also thank you for giving us a kind review.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Need a coffee maker in the room. Other than that very pleased with the service.
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Manuel:Per Wyndham, they prefered us not to have coffee makers in the rooms since we have coffee on 24:7.Otherwise, we are glad that you had a wonderful stay. We also thank you for the kind review.

10/10 Excellent

Gamal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Gamal:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Aissa

Business traveler, Traveled with family
Liked: Amenities
All was good
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Aissa:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was easy . Staff friendly and helpful.
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Pamela:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

4/10 Poor

Melissa

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
I was very upset with the fact that I had to sign a non smoking waiver, which honestly isn't a problem for me because I don't smoke. However, that evening while trying to sleep with my daughter I smelled not only smoke but pot smoke. It was very disturbing to me. I will never stay there or recommend this place again. Management did nothing to control the behavior of the customers they had staying there. They other guests were loud in their rooms and in the hallways with no regard to other guests. It was extremely disturbing to me. Especially when my daughter was asking what the smell was and I had to explain. I got not rest that evening and had to be up very early for a volleyball tournament.
Stayed 1 night in Apr 2024
Response from MS on Apr 8, 2024
Dear Melissa:We apologize that someone was smoking in the room (cause that should've been charged on the guest 150 for doing that).

10/10 Excellent

shardae

Stayed 1 night in Apr 2024
Response from MS on Apr 8, 2024
Dear Shardae:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

8/10 Good

M. Melissa

Traveled with partner
Liked: Cleanliness, staff & service
Parking was easy. Check in was easy.
Stayed 2 nights in Apr 2024
Response from MS on Apr 6, 2024
Dear M. Melissa:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

Chiu

Stayed 2 nights in Mar 2024
Response from MS on Apr 18, 2024
Dear Chiu:Do you mind us asking what about your stay was subpar?

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was peaceful good rest easy checking in with breakfast in the morning
Stayed 1 night in Mar 2024
Response from MS on Mar 28, 2024
Dear Angelo:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Kim

This was my second time there in a year. The guy at the front desk for the evening/night shift was great. The room is fine for a short stay. The bed was clean and comfortable. Both me and my teenager were ok with it. My only complaint is that you could clearly hear noise outside your room and the tv in our room wasn’t of good quality. But yes, I’d go back for just a short stay.
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Kim:We apologize for the noise in the halls and the TV issues. We are glad that otherwise you enjoyed your stay.

8/10 Good

Darryl

Traveled with family and small children, Business traveler
i liked the location of the property. walking distance to places to eat.
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Darryl:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Ervin:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

KAREN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 25, 2024
Dear Karen:We are sorry that you had a very subpar stay.

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2023
Response from MS on Mar 25, 2024
Dear Sheila:We are glad that you had a wonderful stay. We also want to thank you for taking the time to give us a kind review.

8/10 Good

nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk not really friendly. Doesn’t greet you .
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Nancy:We apologize for the lack of greetings, but are glad that for the most part you enjoyed your stay.We also thank you for taking the time to give us a kind review.

4/10 Poor

Josh

Business traveler
Disliked: Amenities, property conditions & facilities
My room smelled like vomit. They switched my room. I spent the next hour killing flies. There was a used washcloth hanging in my shower. There were used q-tips on the bathroom floor. Hairs and dirt all over toilet and bathroom floor. The late night guy at the desk was super nice that’s why I didn’t give it a terrible rating.
Stayed 1 night in Mar 2024
Response from MS on Mar 19, 2024
Dear Josh:We apologize about the lack of cleanliness. What room/s were you in?

10/10 Excellent

Kasandra

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 21, 2024
Dear Kasandra:We are glad that you had a very pleasant stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

Madeleine

Stayed 1 night in Mar 2024
Response from MS on Apr 6, 2024
Dear Madeleine:We are sorry that you had a subpar stay.

8/10 Good

Mary

Business traveler
Staff were polite and very helpful. Thanks very much.
Stayed 1 night in Mar 2024
Response from MS on Mar 7, 2024
Dear Mary:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family in Millersville.
Stayed 2 nights in Feb 2024
Response from MS on Feb 27, 2024
Dear David:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Chad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
For the price of the room this hotel is more than sufficient. I recommend adding some lights to the front of the building g to make it easier to find.
Stayed 1 night in Feb 2024
Response from MS on Feb 27, 2024
Dear Chad:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Jeffrey, King of Prussia

Traveled with family and small children, Traveled with family
Very basic. Front desk night shift was very friendly- day shift did not look pleased to interact with any of the guests
Stayed 2 nights in Feb 2024
Response from MS on Feb 19, 2024
Dear Jeffrey:We're sorry that your stay wasn't more pleasant.

4/10 Poor

Heather

Business traveler
Disliked: Cleanliness, property conditions & facilities
The first room I had the guy next-door was effing up. The every other word had to be moved. The next room they put me in the bathroom light did not work. The entire place stunk when you walked in. No wonder it’s rated two star.
Stayed 1 night in Feb 2024
Response from MS on Feb 2, 2024
Dear Heather:We apologize for the bathroom light not working and the smell.

8/10 Good

Jennifer, DES MOINES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and friendly staff
Stayed 3 nights in Jan 2024
Response from MS on Feb 1, 2024
Dear Jennifer:Thanks for the kind review. We're glad you had a mostly pleasant stay.

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from MS on Jan 23, 2024
Dear John:We are glad that for the most part you had a pleasant stay. We also thank you for the kind review.

8/10 Good

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, safe, comfortable Parking lot needs more lightening when dark
Stayed 1 night in Jan 2024
Response from MS on Jan 19, 2024
Dear Vera:We're glad that for the most part you had a pleasant stay and thank you for the kind review.

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Carpet and bed were clean and comfortable. Shower pressure is weak. The room's pretty bare - could have more art and another seating arrangement. One lamp missing bulb. TV setup is old - not even cable. Biggest issue is that the doors have gaps and need to be plugged with a towel to keep it from making noise. Also seems they book all tenants in adjacent rooms. At night there's no one to report noise problems to, such as loud TV that was on until 4am.
Stayed 2 nights in Jan 2024
Response from MS on Jan 16, 2024
Dear Todd:Apologies for the lamp and noise (although there is someone here 24:7 for the front desk).As for the gap, the doors need them for fire company purposes.We're sorry that your stay was subpar.

8/10 Good

Joann

Stayed 3 nights in Jan 2024
Response from MS on Jan 16, 2024
Dear Joann:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

Katalin

Business traveler
Stayed 3 nights in Jan 2024
Response from MS on Jan 16, 2024
Dear Katalin:What was subpar about your stay?We're sorry about that.

8/10 Good

Michael

Stayed 2 nights in Jan 2024
Response from MS on Feb 2, 2024
Dear Michael:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us this kind review.

8/10 Good

Lynnee

Business traveler, Traveled with family
The exterior was poorly lit making it uncomfortable when exiting my vehicle.
Stayed 1 night in Jan 2024
Response from MS on Jan 9, 2024
Dear Lynnee:We are sorry that the exterior is poorly lit. We are glad that you had a mostly pleasant stay and thank you for taking the time to leave us a kind review.

10/10 Excellent

Faith

Traveled with family
Liked: Amenities
Very nice. Would stay again
Stayed 1 night in Dec 2023
Response from MS on Jan 8, 2024
Dear Faith:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly helpful staff. Coffee and breakfast at a great price. I'm sure the seasonal pool is awesome but unfortunately I'm here in the winter. Overall for the price it's awesome.
Stayed 1 night in Jan 2024
Response from MS on Jan 8, 2024
Dear T:Other than the pool, we are glad that you enjoyed your stay here. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Diana

Stayed 2 nights in Dec 2023
Response from MS on Dec 30, 2023
Dear Diana:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MS on Dec 28, 2023
Dear Peggy:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MS on Dec 18, 2023
Dear Pablo:We're are pleased that you had a wonderful stay.We also thank you for the kind review.

4/10 Poor

Tamara

Traveled with partner
Liked: Staff & service
The. Breakfast had stale bread. The gentlemen staff were very helpful and nice.Santa will be good to them!
Stayed 3 nights in Dec 2023
Response from MS on Dec 16, 2023
Dear Tamara:We're sorry that the breakfast wasn't up to our standards.

10/10 Excellent

Mls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MS on Dec 16, 2023
Dear Mls:We're glad that you had a wonderful stay. We also thank you for the kind review.

10/10 Excellent

Mls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond to help out making everything easier and more relaxing. Staff also keeps the hotel very clean.
Stayed 1 night in Dec 2023
Response from MS on Dec 14, 2023
Dear Mls:We are glad that the staff is treating you well and keeping things clean.We also thank you for the kind review.

10/10 Excellent

Mls

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Mls:Thank you for the kind review:We're glad that you had a wonderful stay.

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great surroundings.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear David:Thanks for the kind review. We're glad you enjoyed your stay.

6/10 Okay

Justin

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from MS on Dec 12, 2023
Dear Justin:We're sorry that you had a subpar stay.

10/10 Excellent

Deyanira

Liked: Amenities
Goog
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Deyanira:We're glad that you had a very pleasant stay. We also want to thank you for the kind review.

6/10 Okay

Anna

Traveled with family and small children
Liked: Staff & service
The beds were very worn out, we slept on springs. Very uncomfortable.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Anna:We're sorry that the beds felt uncomfortable to you.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Anthony:That's wonderful to hear that you had a great stay. We also want to thank you for the kind review.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selections were a little sparse, but room was nice.
Stayed 1 night in Dec 2023
Response from MS on Dec 12, 2023
Dear Ronald:We're glad that for the most part you had a pleasant stay. We also thank you for the kind review.