Great Amenities, but housekeeping needs help
Posted Dec 31, 2016
This is our 5th stay at this resort in the last 25 years or so. I had stayed at this resort back when it was the Willow Valley hotel, and have stayed here when my kids were various ages, and now my grand children got to enjoy the facility. Everyone had a great time, and the carnival they had during the week was wonderful for the kids. The only complaint that we had was housekeeping didn't clean the room during the full day we were there, which caused some problems with towels, garbage etc. Not the end of the world, but one would like to have this handled. The pool area is very nice, and the grounds are still great. Even though I did not play golf this go around, (it was a little cold) the 9-hole course is a lot of fun. Also, try to get a outside wall room, the rooms on the courtyard interior tend to be dark, and you have no idea if it is morning when you wake up.