Ratings based on 687 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from the poconos

Amenities were great. The cookie ! Ah!

Posted Feb 8, 2016
Felt welcome by the staff room was inviting. And comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

A nice holiday stay

Posted Jan 3, 2016
This family trip was enhanced by the pool area and evening snacks available. We got a great price and enjoyed our stay. A good value due to 40% off.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly & welcoming

Posted Dec 26, 2015
The staff was all very friendly and most helpful! Lobby and common area were very spacious and decorated for the holidays. However, room was a little cramped and didn't offer table and chairs in the room for playing cards.
3 out of 5
Recommended
for Everyone
by A verified traveler from Arnold, CA

Convenient to Willow Valley

Posted Nov 28, 2015
Pros: The exercise facility is good, including a large swimming pool favored by families. There is a small golf course adjacent to the hotel.
Cons: Interior rooms have windows that face a large meeting room. When this room is used, parking is difficult.
Location: There is a small golf course, a nearby mall with several restaurant choices, and Willow Valley is close.
The Doubletree is a well maintained facility close to Willow Valley, which I visit occasionally. The facility is nice, with a good exercise area and pool, and an adjacent golf course. The restaurant/bar is adequate but not much of an attraction. The interior rooms face a large meeting area, which is inconvenient, particularly if you're on the lower floors. I put the "Do Not Disturb" sign on my door while I used the exercise facility, and when I returned there was a note from Housekeeping that they would not be making up my room because of the sign. Since the sign was up for about one hour out of the entire day, I thought they could certainly expend a little more effort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2015
Awesome place to stay Would highly recommend it Very clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from Staten Island

Beautiful and Friendly

Posted Nov 10, 2015
Pros: Everything.
Cons: I would change nothing.
Location: Good location 15-20 minutes to most attractions.
We loved our stay and can't wait to return. Not only was it beautiful but the staff was friendly and helpful including the restaurant servers.
5 out of 5
Recommended
for Couples
by Elizabeth from little egg harbor new jersey

restful

Posted Nov 7, 2015 on Hotels
it was very relaxing and that is what we got away for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2015
The room was clean and tidy; bedding very comfortable; bathroom nozzle to the force, one day to play a hot bath to wash very comfortable, great water; water park staff is like, the clerk in general, quite satisfactory it. Outside the hotel a good environment. On the whole a very good trip, we are very satisfied.
2 out of 5
by A verified traveler from PA

Nice looking hotel but lacks amenities.

Posted Nov 6, 2015
Pros: Appearance
Cons: Amenities
No bath towels, no hair dryer, and no breakfast = disappointing
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2015
hotel was clean, the atrium was beautiful, the pool area was nice for children. easy to access downtown Lancaster