Ratings based on 685 Verified Reviews

3.2 out of 5
57% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern VA

Good Place to Break

Posted Mar 20, 2017
Location: Centrally located for many tourist destinations and lots of chain restaurants nearby. Staff is well informed and helpful.
Everything was OK, especially for the price. Room was clean and well appointed, everything works well. Breakfast was simple and continental, but coffee was good, food was fresh and room was clean. All in all, a great place to break your journey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
In overall for the price its ok. We only went to sleep.
Comment from Hotel Management
Jan 22, 2017 by Neil, Hotel Management
Dear Guest, Thank you for sharing your experience about your recent stay in our hotel. Your feedback is very important to us. We continue to strive to provide excellent service and any comments are welcome, so we can make appropriate improvements. On behalf of our team once I would like to thank you once again for being our guest and hope to see you in the nearest future. Nimesh Patel General Manager 2165 Lincoln Hwy East Lancaster, PA, 17602 (717)2996900
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to home.

Posted Jan 3, 2017
Pros: Great location.
Cons: it was fine.
Location: Staff knew about the area and places to eat.
Everything was excellent to outstanding. No problems at all. Staff was very helpful and knowledgeable about local area. breakfast coffee and juice plus doughnuts were fresh and plenty. Our room had a small water leak in the bath tub.
Comment from Hotel Management
Jan 10, 2017 by Nimesh, Hotel Management
Dear Guest, We would like to thank you to share your comments about your recent stay at our hotel Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for bringing to our attention the plumbing problem in your room, I will communicate it to our maintenance department, so it can be fixed. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Neil Patel General Manager Econo Lodge Lancaster, PA 717.299.6900
4 out of 5
by A verified traveler

Friendly Employees & Comfortable Hotel

Posted Dec 11, 2016 on Hotels
All the employees were wonderful and very helpful. The room was clean, the beds clean and comfortable. Room was close to the front entrance, which I needed as I have problems walking, continental breakfast was great for something fast, the TV was larger than anyone I have seen in a hotel, which we loved. All in all, we were very happy with our five day stay. It is not a fancy hotel, and could use a bit of a makeover, but was very nice.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
3 out of 5
Recommended
for Everyone
by A verified traveler from Wayne NJ

Posted Nov 28, 2016
Pros: Centrally located to most attractions
Cons: Breakfast foods
Location: Kitchen Kettle Village - Strasburg Railroad- Millennium Theater- Outlet Shopping- Dutch Indoor Village
Room: fine Staff: extremely helpful Breakfast: Horrific, would not recommend anyone to take the breakfast option
Comment from Hotel Management
Feb 16, 2017 by gm.econolodgelancaster@gmail.com, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
2 out of 5
by A verified traveler from Pennsylvania

Safety and Security Concerns

Posted Nov 25, 2016
So... After an easy and pleasant check-in at about 6 pm, we went out for dinner. When we settled in for the night around 10 pm, I noticed a washcloth draped over the smoke detector on the wall. I removed it an threw it in the bathroom. At 12:15 am, we were awoken by a knock on the door. A gentleman indicated he needed to check the room because the smoke detector had gone off. I said that there was no audible alarm, to which he responded "yes there was and I need to make sure everything is alright. Someone put a washcloth over the smoke detector." After getting dressed, we allowed him to do a quick check. He then departed with the words "there is no smoking allowed in the rooms", which I found personally condicending since we are non-smokers and gave no indication that anyone had smoked in the room.In retrospect, I began to question several things: 1. Who was the individual? He did not identify himself, and I probably shouldn't have opened the door, but I was still half-asleep. 2. How did he know that there was a washcloth over the smoke detector even before he entered the room? 3. How could the washcloth have not triggered an "alarm" all evening, but did so 2+ hours after it had been removed? I suspect the washcloth was placed there as a ruse to gain access to the room.
Comment from Hotel Management
Jan 16, 2017 by gm.econolodgelancaster@gmail.com, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
a very friendly staff. clean 'no frills' hotel with nice but limited breakfast. worth the low cost of my stay!
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
5 out of 5
by A verified traveler

Very Good Value ~~ Basic and Clean.

Posted Nov 16, 2016 on Hotels
I thought this hotel was a great value for the money. It was clean and the rooms had no odor (which is most important to me). There was a nice view of the Amish Countryside out my window. The location was in a good area near many attractions and shopping. I would most definitely stay here again. I came in late (around 1:00 a.m) and placed a wake-up call for the following morning, which I did not receive. However, that was my only complaint. When I was checking-out I saw them stripping all the beds and thoroughly cleaning the rooms.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, NIMESH PATEL General Man...
3 out of 5
Recommended
for Everyone
by A verified traveler from Centerville Pa

uneventful, good value

Posted Nov 15, 2016
Location: Red dragon Market
The rooms were Clean and orderly. Better then expected for the price.