Heritage Hotel Lancaster

Photo gallery for Heritage Hotel Lancaster

Featured Image
Seasonal outdoor pool, pool umbrellas
Seasonal outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Heritage Hotel Lancaster

VIP Access

Heritage Hotel Lancaster

3 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
500 Centerville Rd, Lancaster, PA, 17601

Explore the area

  • Popular LocationDutch Apple Dinner Theatre1 min walk
  • Popular LocationLeisure Bowling & Golfing Center2 min drive
  • Popular LocationBoulders Mini Golf3 min drive
  • AirportHarrisburg, PA (MDT-Harrisburg Intl.)34 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, Heritage Hotel Lancaster is near a train station. Dutch Apple Dinner Theatre and Turkey Hill Experience are cultural highlights, and travelers looking to shop may want to visit Tanger Outlets Lancaster and Rockvale Outlets. Don't miss out on a visit to Dutch Wonderland. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk
  • Leisure Bowling & Golfing Center - 2 min drive
  • Boulders Mini Golf - 3 min drive
  • Longs Park - 5 min drive
  • Park City Center - 6 min drive

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • Loxley's Restaurant at Heritage Hotel — 3 min walk
  • Cafe East — 6 min walk
  • Venice Pizza and Pasta — 18 min walk
  • Arooga's Sports Bar & Grille — 19 min walk
  • George's Restaurant & Pizza — 3 min drive

About this property

Heritage Hotel Lancaster

3-star hotel near Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and a seasonal outdoor pool. All 166 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find room service, premium bedding, and coffee makers.
Heritage Hotel Lancaster offers 166 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 12.95 for adults and USD 10.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (5000 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 35-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
2 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 10.95 for children (approximately)
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 274 out of 767 reviews
5 - Excellent 36%
Rating 4 - Good. 336 out of 767 reviews
4 - Good 44%
Rating 3 - Okay. 89 out of 767 reviews
3 - Okay 12%
Rating 2 - Poor. 44 out of 767 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 767 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness
Convenient and easy to get to. Our room smelled like smoke, even though it was a nonsmoking room. The staff was very nice but we had to wait in a long line to check in. The lady at the front desk was trying to check people in, answer the phone, handle a problem that someone was having and she was the only one there. She was very nice and kept apologizing for our wait. Over all we had a great time and yes I would stay again but probably would ask to switch to another room that didn’t smell like smoke.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel would not refund me for my first nights stay, that was terrible. The bed collapsed to the floor in the middle of the night and we had to move to a different room . The response from management was very disappointing. They said you booked through a third party sorry can’t do anything for you !! Try calling Expedia if you can get anyone to answer!
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, the towels were nice, and our stay was fine. But the room had only one chair and was dark. We wanted to spend time relaxing in our room, but with limited seating that was challenging. Also, the facility had a poor lobby, so there was no place to go other than the room.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thomas at the front desk was so friendly and helpful
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by property and area. Front desk staff, Tommy, was very helpful. Answered all my questions. Room and common areas were clean. Pool is small but was never crowded. Lots of convenient stores right next to it. CVS, Giant Supermarket, Dunkin, Bob Evans, Pizzeria, 5 Guys, etc. Loxley's had good food, waiter was great, was a little bit of a wait on the food but that seems to be the norm as restaurants try to restaff after the pandemic. All in all a good time at a reasonable price.
Stayed 3 nights in Jul 2021