Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Ahhhh

Posted Sep 26, 2016
It was what it was paid for. It was good xxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Sep 26, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Dear Anonymous, Thank you for sharing your thoughts with us. I was happy you felt it was a good value for your money. Hope to see you back again soon. Thank you, Candice Ratzenburg General Manager
4 out of 5
by A verified traveler from Palmdale

Posted Aug 30, 2016
Business trip....what can I say. The Holiday Inn Palmdale feels safe and is quiet. Front desk staff is always energetic and nice to deal with.
Comment from Hotel Management
Sep 3, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Hi ELLE, What an awesome review! I was happy to see that you felt safe and quiet. What always sets us apart form our competitors is our team, I am glad that you were able to experience that. Hope to see you again soon. Thank you, Candice Ratzenburg General Manager
4 out of 5
by A verified traveler from California

Decent Hotel for business stay

Posted Aug 29, 2016
Pros: Location - Next to freeway and close to retail shopping and dining.
Cons: Modernized a little
Location: Central to all major retailer's i.e. Wal-Mart, Target, Staples, Best Buy etc. Easy access to freeway.
This is an older Holiday Inn but maintained well. No surprises or disappointments.
Comment from Hotel Management
Aug 29, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Hi Crossfire, Thank you for taking the time to share your experience with us. I was pleased to see that you enjoyed our location and found the property to well maintained. Our hotel will be undergoing renovations by the end of the year, we are so excited. We hope to see you back again soon to see our transformation. Thank you, Candice Ratzenburg General Manager
5 out of 5
by A verified traveler from S

Clean, comfortable, and staff was very friendly.

Posted Aug 19, 2016
We enjoyed our stay here. Everyone was friendly and the hotel was very clean, modern, and the bed was super comfy.
Comment from Hotel Management
Aug 19, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Dear TS, Thank you for staying with us! I was excited to see your 5 Star review. It is so important that our team provides a great experience that you cant forget and seeing that you enjoyed your stay from the team to the décor made our day. Come back and see us again soon. Thank you, Candice Ratzenburg General Manager
4 out of 5
by A verified traveler from Australia

Nice hotel with all facilities that we needed.

Posted Aug 5, 2016
Pros: Comfortable and good facilities
Cons: It had everything we needed.
Location: It was on a road that was easy to find.
We were booked in quickly and efficiently and the room was extremely comfortable.
Comment from Hotel Management
Aug 11, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Dear Kim, We appreciate your 4 Star Review! Hearing that you enjoyed your stay and our facilities is always great to hear. Most importantly that you found it to be comfortable. We hope to see you back again soon. Thank you, Candice Ratzenburg General Manager
5 out of 5
by A verified traveler from Los Angeles, CA

Excellent hotel

Posted Aug 4, 2016
Staff friendly, areas clean, great atmosphere. Rooms are kept in top shape. Perfect for either travel or business.
Comment from Hotel Management
Aug 15, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Dear Anonymous, Thank you for taking the time to share your experience with us. I was delighted to see that you found the team to be friendly and the hotel clean and top shape. Come back and see us again soon. Thank you, Candice Ratzenburg General Manager
4 out of 5
by A verified traveler from g

Comfortable

Posted Aug 1, 2016
Been there several times. Rates are reasonable. Location ideal. Rooms clean. Parking available. All was well.
Comment from Hotel Management
Aug 15, 2016 by candice.ratzenburg@brightonmgtllc.com, Hotel Management
Hi Phil, Thank you for your 4 Star Review. We are pleased that you found the location ideal and our rooms to be clean. Hope to see you back again soon to your Home Away from Home. Thank you, Candice Ratzenburg General Manager
4 out of 5
by A verified traveler from la, ca

Posted Jul 29, 2016
Nice n clean. Fair prices. Staff courteous. Nice bar. Nice pool. Can't complain.
Comment from Hotel Management
Aug 11, 2016 by Candice Ratzenburg, Hotel Management
Dear Phil, Thank you staying with us and the great review on our hotel. We hope to see you again soon. Thank you, Candice Ratzenburg General Manager
3 out of 5
by A verified traveler

Posted Jul 3, 2016
Hotel was nice, room was pretty decent. However A/C in the room was off and we checked in late, the room was pretty much hot all night.
Comment from Hotel Management
Jul 5, 2016 by Candice Ratzenburg, Hotel Management
Dear Anonymous, Thank you for submitting a review for our hotel. I was pleased to hear your overall stay was great however I do want to apologize that your room was to hot. We strive to be energy efficient as our brand is going green. Hope to see you again soon. Sincerely, Candice Ratzenburg General Manager
4 out of 5
by Alison from Australia

Clean & comfortable

Posted Jun 30, 2016 on Hotels
Just stayed here overnight . Room was clean , nice pool and gym . Staff were pleasant . Fine for an overnight stay , probably wouldn't stay longer , there's nothing much within walking distance , not very exciting location !
Comment from Hotel Management
Jul 2, 2016 by Candice Ratzenburg, Hotel Management
Dear Alison, Thank you for taking the time to give us your valued feedback! I am pleased to hear you enjoyed your stay and our amenities. We hope to see you again. Thank you, Candice Ratzenburg General Manager