Expedia screwed up my reservation and were not helpful in resolving it. The front desk rep Mike Taylor was awesome at working with Expedia to get it resolved.
Comment from Hotel Management
Oct 11, 2016 by Candice Ratzenburg, Hotel Management
Wow, thank you for such a fantastic review. I was delighted to hear you enjoyed the hotel and amenities. Most of all that Michael was great! We strive to make this your home away from home and I am pleased to hear we accomplished that for you. Hope to see you back again soon while visiting Willow Springs.