Overpriced Hotel with no Service
Posted Jul 13, 2016
We paid top dollar to stay at the hotel. Here is a list of items that were not working.
Our door didn't work -- I was locked in the room which is a hazard. They actually duct taped the door until late the next day.
The room was never cleaned.
The kitchen in every room had different pots and pans.
The barbeques were broken and for a hotel that was completely filled is wrong.
The basketball court didn't have hoops
The parents were cleaning up the kitchen area.
The staff was apologetic but never offered anything. When we needed additional items (foil, bags, bbque utensils) they said NO.
Air conditioner didn't cool down the room.
Comment from Hotel Management
Jul 19, 2016 by Andrea, Hotel Management
Thank you for your review, we appreciate the feedback and will use it to get better.