Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Reviews of La Quinta Inn & Suites by Wyndham Lancaster

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1051 reviews" "
Rating 8 - Good. 300 out of 1051 reviews" "
Rating 6 - Okay. 101 out of 1051 reviews" "
Rating 4 - Poor. 35 out of 1051 reviews" "
Rating 2 - Terrible. 22 out of 1051 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, property conditions & facilities
The room are very ample and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. They were friendly and helpful. Convenient to attractions.
Stayed 2 nights in Mar 2024

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were very helpful and friendly. Hotel convenient to attractions.
Stayed 1 night in Mar 2024

10/10 Excellent

Esther Jungmee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was wonderful. The beautiful farmland you see when you walk out the door is a breath of fresh air. Paula, at the front desk, was exceptional!! She went above and beyond-super friendly and welcoming. We asked a question about a place we wanted to see-she looked it right up for us and even printed out directions. We will definitely be back here and use this La Quinta property as our base for touring the Lancaster area!!!
Stayed 1 night in Mar 2024

6/10 Okay

gregory

Beds were comfortable, TV was good Room was ok. Sound proofing not good, could hear people above all night long. Bathroom wasn’t great. Cleanliness was passable, tub spout dropped, stains on tub floor, not sure they thoroughly cleaned bathroom floor. I’ll stay elsewhere next time
Stayed 1 night in Mar 2024

8/10 Good

Normarys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and pleasant, I will definitely come back
Stayed 3 nights in Mar 2024

10/10 Excellent

Loyd

Every thing was fine the property was very clean and all of the staff were courteous and respectful
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Handicap room. Two queen beds implies up to 4 guests but only ONE chair in the room. A request for another chair was not forthcoming. Handicap rooms are much better with walk-in showers. Handicap room on the end of the corridor most remote from the breakfast room. Otherwise, this was GREA T !
Stayed 5 nights in Mar 2024

10/10 Excellent

Rosangel, ASHBURN

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff - super friendly and very customer service oriented
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jacque

Traveled with partner
Liked: Staff & service, amenities
Our shower did not work. We did report it when we left. The receptionists were very nice, and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good place to stay. They just need to update their shower heads. There was barely any water pressure to take a shower.
Stayed 3 nights in Feb 2024

8/10 Good

Geneva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a cleaning staff available if you wanted your room clean. I was quite disappointed with the breakfast especially in Pennsylvania. They had NO meat product to go along with the pancakes and eggs. I didn't even see any type of fruit either Very disappointed with the breakfast, that is one of the reasons I booked this Hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Cindy Y

Liked: Cleanliness, staff & service, property conditions & facilities
We love the area around Ronks. La Quinta was an ideal place to stay..
Stayed 2 nights in Feb 2024

2/10 Terrible

Alfred

Traveled with family
Disliked: Cleanliness, amenities
Did not go to the Hotel due to a death in the family,Lost $100.00 due to their non refundable policy will never stay there again it sucks.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and clean. Would stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with friendly staff. Would stay here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple times now, quiet and friendly staff. My only con this stay was the room had some visible dirt and a musty smell on arrival.
Stayed 3 nights in Jan 2024

6/10 Okay

paul

Business traveler
Shower curtain rod about to fall down
Stayed 5 nights in Jan 2024

10/10 Excellent

Maureen

Liked: Amenities
Paula who checked us in was kind, competent and funny.
Stayed 1 night in Jan 2024

8/10 Good

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marcos

Traveled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenny

Stayed 2 nights in Jan 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I stayed in was nice and clean. I didnt like when I purchase some items to eat at their little store they didnt accept credit card only cash.
Stayed 4 nights in Jan 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at are only 2 things that could be better. There was an uncovered trash bin with trash in it in the hall directly across from our room. That is unsanitary and an eye sore. We would like the breakfast menu to slightly change to include scrambled eggs and a beef or turkey meat product instead of creamed chip beef, sausage gravy and hard boiled eggs.
Stayed 2 nights in Dec 2023

6/10 Okay

Michele

Traveled with family
Disliked: Property conditions & facilities
Room was clean, but had some maintenance issues. Leaking tub faucets and loose carpet. Tv was located in a weird spot in the room, gives you a kink in the neck trying to watch it. Breakfast was nice, but spread out into different rooms, which was not easy to find some items. Staff was cordial.
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub faucet leaked. The room was not cramped--plenty of space--and it was clean. You offered hot options for breakfast, which saves me time having to go to a restaurant in the morning. You had beautiful and festive decorations for Christmas (including lights outside), and I really appreciated that, since I didn't have the time to do that at home this year. I checked out on 12/30/2023, and the woman working at the desk was absolutely the sweetest, most friendliest person ever!
Stayed 1 night in Dec 2023

6/10 Okay

Meghana, leonia

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Fredesvinda

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Manfred

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Motel quality, hotel prices.
Overall our 3 day stay was ok. There were some issues that made our experience not so great. First the room. There were obvious signs of paint chipping everywhere. The bathroom sink faucet was not tied down to the sink. The entire base moved at the slightest touch. Same for the shower top faucet. The entire pipe up to the wall moved with any adjustment you made to the shower head with just a few fingers. There was paint chipping all over the bathroom walls. The rod that held the shower curtain was lose. I’ve seen better maintained rooms in a motel. The pool water was on the cold side, it’s winter. The room access cards stopped working. No ice machines, no vending machines in case you wanted a snack. They had a small closet with over priced snacks and limited selections. Came in and went out a few times and there was nobody at the front desk.
Stayed 3 nights in Dec 2023

4/10 Poor

BRUNETTA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Furniture in room btoken, torn molding fallen off, sink cracked!!!!!! I have pictures.
Stayed 1 night in Dec 2023

8/10 Good

Raquel

Traveled with family
Liked: Staff & service, property conditions & facilities
Wonderful place to stay.
Stayed 2 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Quinta because it’s so convenient people they’re so nice the rooms are very comfortable and clean
Stayed 1 night in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed many times at the hotel, will not stay anywhere else when travelling to Lancaster. Christmas decorations in lobby and lights outside created a warm, happy environment for the holidays. Will be back again!
Stayed 3 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Ida

Traveled with partner
Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We were greeted right away, friendly staff, everything was good except the bathroom sink drain was real slow and the heater/air ticked the entire time it was running.
Stayed 2 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Agnes

Stayed 1 night in Dec 2023

10/10 Excellent

Joann V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2023
Took a few minutes inside waiting for clerk to even know I was there for check in. However, service was great, staff super nice, room was clean both days. The lobby was very pretty with Christmas decorations. We will be back again.
Stayed 2 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

MARIA, Carteret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay here. The hotel was beautifully decorated, very clean and the staff was very pleasant. Many restaurants and shops within walking distance. Many amazing things to do and something for everyone ❤️….We will be coming back anytime we stay in Lancaster.
Stayed 2 nights in Dec 2023
Response from Tiffany.c on Dec 11, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable
Stayed 1 night in Dec 2023
Response from Tiffany.C on Dec 11, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to outlets and Dutch Wonderland. Staff friendly. Clean. Pet friendly hotel. Perfect for a day shopping and a show
Stayed 1 night in Dec 2023
Response from Tiffany.C on Dec 11, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tiffany Cubias on Dec 25, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if breakfast ended at 10 instead of 9. The biscuits were so hard I could’nt cut it. I would have liked scramble eggs as an option.
Stayed 1 night in Dec 2023
Response from Tiffany.C on Dec 11, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.