Ratings based on 525 Verified Reviews

3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Just convenient.

Posted Nov 20, 2017
I was given the handicapped room which I did not need. The shower head was duct taped to the shower rod. The room door was not easy to close firmly. The room should have been put on maintenance block until repairs were made.
5 out of 5
Recommended
for Everyone
by A verified traveler from upper Darby

Posted Nov 13, 2017
Nice room, only complaint is it was very hot in the room and couldn't adjust it.
Comment from Hotel Management
Nov 17, 2017 by FD, Hotel Management
Thank you for leaving a feedback
3 out of 5
by A verified traveler

Posted Nov 11, 2017
Pros: was,
it was okay...........it is an old tired hotel.....................................................................................................................................................................................
1 out of 5
by A verified traveler from NY

BEYOND HORRIBLE....

Posted Nov 6, 2017
Place was disgusting, burnt holes in sheets, mole in the bathroom, hairdryer didn't work, neighbors fighting all night, told staff, they said they would take care of it, they didn't, would probably have been better off sleeping in the street or my car... WOULD NEVER RECOMMEND..
4 out of 5
Recommended
for Everyone
by A verified traveler from Chambersburg, PA

Nice

Posted Nov 2, 2017
Pros: Smoking rooms
Cons: ?
Location: It was a little far from the outlets but not a big deal to me.
I do not get away often and when I do I would like to be able to smoke in my room. I looked all over Lancaster and this was the only Hotel that offered smoking rooms. I will stay at this hotel in the future if I am able to smoke.
Comment from Hotel Management
Nov 17, 2017 by FD, Hotel Management
Thank you for your positive comment
3 out of 5
by A verified traveler

Posted Oct 25, 2017
It was ok just for an overnight stay. Needs some upgrading.
3 out of 5
by A verified traveler

Posted Oct 23, 2017
TV remote not functional. TV and cable box unplugged. Door opened when I got to the room because the lock wasn’t functioning properly.
3 out of 5
Recommended
for Everyone
by A verified traveler from South jersey

Dated and Updated

Posted Oct 10, 2017
Pros: Clean, freshly painted with some modern updates.
Cons: Room layout a bit cramped with two queen beds. Shower stall is small for folks who are tall. No room for quests to eat breakfast in.
Location: Easy access to eateries, shopping and expressway.
This facility is essentially a two-story motel in a U-shaped format with numerous rooms. I could be wrong, but it strikes me as one that previous the owners and management began to neglect until it was purchased by the present ones. These folks appear to be making every effort to restore it to its former glory, but with some of today's updates. I feel that the reports of mustiness are a condition of the past as our room was newly painted, clean and without odor of any kind. I was pleased to find that the sink is in the bathroom where it belongs and not out in the room like some other older hotels and motels. The biggest negative for me is that there is not a dining area for the free continental breakfast. Guests must exit the building with a tray and walk to the office where there are a few breakfast items to be had and back to their room to eat. Consequently, my wife and I drove a few blocks down the road to the Columbia Diner to have our breakfast. The food there is good and reasonable.
Comment from Hotel Management
Nov 10, 2017 by FD, Hotel Management
Thank you for taking the time to leave a feedback
2 out of 5
by A verified traveler from Adirondack Mountains, NY

yuck

Posted Aug 27, 2017
There was mold in the freezer and the bathroom smelled like old urine
3 out of 5
Recommended
for Students
by A verified traveler from new castle

Served it's purpose, enjoyed pool.

Posted Aug 24, 2017
Pros: Pool.
Cons: Breakfast selection, knowledge about local delivery options.
Location: Millersville!
Noisy due to proximity to highway and guests nearby.
Comment from Hotel Management
Aug 25, 2017 by FD manager, Hotel Management
Thank you for sharing your views of your stay with us