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We were in town for an event at Spooky Nook. It definitely served our purpose. The check in staff was very friendly and the rooms were set up with lots of space. (King and sofa bad) Found some streak marks from the previous cleaning which gave a dirty feel but nothing we couldn’t re-clean ourselves. Breakfast was okay… nothing spectacular and wound up not even eating it. But a nice option to have if you needed it. Overall seemed to be a decent hotel. Would be even better with a truly clean room.
angela
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank you for taking time to review! We appreciate your feedback. We will speak to our housekeeping staff about the fact that your room was not properly cleaned.
The Staff was very helpful and professional. The location was very convenient, it was clean and had a good price point. I have to say, I stayed in one of the suits and the bed and pillows were super comfortable. I was so surprised.
will stay here again!
Dana
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank you for taking time to review! We appreciate your feedback! We hope to see you again soon!
We booked this reservation almost last minute for an overnight stay for a sports tournament at Spooky Nook. The price was very good but we didn’t know anything about the hotel. We were very pleased with the cleanliness of our room (and the the facility in general) and the staff was so helpful and friendly. The dining referral (The Cat’s Meow) was great!! We would definitely stay here again for future tournaments.
Patricia
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 20, 2024
Thank you for taking time to review! We appreciate your feedback! We look forward to seeing you again!
8/10 Good
kirthi
Feb 20, 2024
kirthi
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 20, 2024
Thank you for taking time to review! We appreciate your feedback!
It was a great stay. Place was quiet and clean. Beds were comfy. Stayed for 2 nights to go to a Christmas event at the mt hope winery. Would def stay again. I would say the only thing i didnt like about this place was i was unable to do an early check in. Most places allow an early check in, atleast with a fee, and here not at all. Other then that it was a great stay.
Barbara
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 20, 2023
Thank you for taking time to review! We appreciate your feedback. We apologize that our policy of no early check in on weekends was inconvenient for you. We do allow early check in during the week with a fee.
8/10 Good
Kim, Williamsport
Dec 17, 2023
Kim
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 9, 2024
Thank you for taking time to review! We appreciate your feedback!
I feel like we overpaid for our stay. We paid extra for pet accommodation on the reservation but we got there we had to pay an additional pet fee! The breakfast was lacking. No matter what time we got to eat there was never any eggs. Our bed was not made once. I appreciate the accommodation upgrade for the shock of having to pay extra for pet fees but it would've been nice to be able to eat a decent breakfast. The location is convenient and the room upgrade was nice.
Esmeralda
Stayed 3 nights in Nov 2023
Response from Front Desk on Dec 20, 2023
Thank you for taking time to review. We appreciate your feedback. We are sorry that you did not enjoy your stay. We are working with third party reservation sites to make our pet policy and fees more visible to those who are making reservations. We are surprised that you did not find our hard boiled eggs in the breakfast room during your stay and will be sure to pass on your comment to our breakfast room staff.
Property was good. At check it was revealed that the only had limited pet friendly rooms and would be charged 50$. Told I should have called ahead to notify I had a pet. NOWHERE was this in the site when booking. Didn’t like the surprise and was treated respectfully but treated like I should have known this information and been a savvier traveler.
KELLY
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 13, 2023
Thank you for taking time to review. We are working to make our policies more visible with third party booking systems. We appreciate your feedback.
Lancaster inn & suite is great. Affordable, clean and great location and staff. Always love staying there.
Elizabeth
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 5, 2023
Thank you for taking time to review! We appreciate your feedback. We hope to see you again soon!
2/10 Terrible
ROnald
Nov 13, 2023
Disliked: Staff & service
never stayed there. it looked like a nice place to stay,BUT expedia booked me in the wrong place. now they are blameing each other. and keeping my money. I didnt know were this motel was
ROnald
Stayed 2 nights in Oct 2023
Response from Front Desk on Nov 15, 2023
We are sorry you are experiencing difficulties with your reservation. We have no control over Expedia policies.
6/10 Okay
Steven
Traveled with family
Nov 13, 2023
Liked: Cleanliness, staff & service
The property is ok, clean, good front desk but the furnishings were below average, location is remote and breakfast is limited.
Steven
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 14, 2023
Thank you for taking time to review! We are sorry our facility did not meet your expectations. Renovations, including new furniture, will be completed in the next 6-9 months.
Incredible place - feels just like home. Thank you!
Edward
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 27, 2023
Thank you for taking time to review! We appreciate your feedback! We have enjoyed having you stay with us!
10/10 Excellent
Paul
Oct 24, 2023
Liked: Staff & service, room comfort
Paul
Stayed 6 nights in Oct 2023
Response from Front Desk on Oct 24, 2023
Thank you for taking time to review! We appreciate your feedback!
6/10 Okay
Elizabeth
Traveled with partner
Oct 22, 2023
Disliked: Amenities
The one bedroom unit did not have a table for dining. The microwave and refrigerator were on the floor making use for person with bad back neatly impossible. The bathtub did not have mat making the shower very unsafe. I did not see the sign to ask for mat until checkout. The shower head is ststionery
The lack of table prevented me from doing computer work that has now put me behind
Elizabeth
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 24, 2023
We are sorry your stay was not perfect. The suites do have a desk, the coffee maker and ice bucket are usually sitting on it. We will take your comments about the location of the refrigerator and microwave into consideration as we update the furniture in the rooms.
Nice, clean place to stay. Breakfast was the basic items. Room was very spacious, nice linens. Bathroom and shower was clean.
Entrance to parking lot is not very visible at night, approach slowly to see it.
Matthew
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for taking time to review! We appreciate your feedback. Your concern about the visibility of the parking lot entrance is noted.
10/10 Excellent
Ed
Oct 15, 2023
Liked: Cleanliness
Ed
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 28, 2023
Thanks for staying with us. We appreciate your feedback.