Beautiful Hotel & Attentive Service
Posted Dec 15, 2016 on Hotels
Wonderful service in a beautiful, centrally located property.
I ordered a pizza in the hotel restaurant. The cook incorrectly added anchovies to the pizza. I informed the waiter, who informed the manager.
The manager and waiter apologized profusely and invited my husband and I to have a complimentary breakfast during the next two mornings of our stay.
We did eat the complimentary breakfast, however, we appreciated the hotel's efforts in righting their mistake.
We will definitely stay here the next time we visit Lancaster.
All of the people working at the hotel were friendly and courteous.
We really enjoyed our stay at the Marriott,