Hello Leigh, We're glad to hear you found our staff friendly and enjoyed the simplicity of your room with essential amenities. We appreciate your feedback regarding the soap and shampoo dispensers and will ensure our housekeeping team checks them regularly. Your comfort is important to us, and we hope to welcome you back for another pleasant stay.

Hello beth,We are sorry to hear about your experience. Your feedback will be shared with the team for improvement purposes. Should you have any further concerns, please don't hesitate to contact our management directly.

Hello Kathy,We're glad to hear you found our location convenient and enjoyed our game room amenities. We appreciate your feedback on the room and bed comfort, as it helps us improve. Should you have any further comments or questions, please feel free to reach out to us directly.

Hello Theodore,We appreciate your feedback and are pleased to hear you found value in our accommodations. Should you decide to stay with us again, we hope to exceed your expectations. Thank you for choosing our hotel!

Hello Noah, We appreciate you taking the time to share your feedback with us. We will address the concerns you mentioned internally to ensure a better experience for future guests. If you would like to discuss your stay further, please contact our management directly. We value all guest comments as they help us improve our services.

Hello adgrian s,We're glad to hear you appreciated our convenient location near dining and shopping. Your feedback on soundproofing is duly noted for future improvements. Thank you for staying with us!

Hello Zaquai,Thank you for sharing your feedback about our attentive staff and their prompt response. We apologize for any inconvenience caused by the small cleaning issues you encountered in your room. We appreciate your understanding and will address this matter internally to ensure a better experience for our future guests.

Hello Denise,Thank you so much for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, we would love to hear from you. Please don't hesitate to reach out to us. We hope to welcome you back soon for another amazing stay!

Hello Luis,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. We look forward to welcoming you back in the future!

Hello Trisha,Thank you for taking the time to tell us about your experience at the RED ROOF INN LANCASTER. I am sorry that your experience did not meet your expectations. Please accept our sincere apologies.At Red Roof, It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,ManagementRed Roof Lancaster

Dear Benjamin, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lancaster. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the convenience of our location. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Marcella,Thank you for your positive feedback about our check-in staff. We appreciate your kind words and are glad to hear that they provided you with excellent service. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us.

Hello Chris, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your concerns and will forward them to the appropriate department for review. We value your feedback as it helps us improve our services.

Hello Sacrodina,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

Hello Sonja, Thank you for sharing your experience with us. We apologize if your stay did not meet your expectations. We appreciate your feedback and will address your concerns with our team to ensure improvements are made. Regarding the refund, please contact our management directly to discuss any discrepancies in the refund process. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hello Jane, Thank you for bringing this to our attention. We apologize for the disturbance caused by the group of boys during your stay. Our staff is trained to handle noise complaints promptly, and we regret that their response fell short of your expectations. We will address this matter with the front desk team to ensure better communication and professionalism in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future.

Dear Travies,Thank you for telling us about your recent visit to RED ROOF INN LANCASTER. It's truly rewarding to read that our great staff met your expectations. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Yiraldy,Thank you for choosing our hotel for your recent stay. We appreciate your decision and apologize if we did not fully meet your expectations. We would greatly appreciate it if you could reach out to us with any specific feedback you may have regarding your experience, as our team is always striving to improve. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.

Hello Julie,Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that our receptionist was pleasant and welcoming during your visit. We appreciate your concerns regarding the condition of our property and the overflowing trash cans, and we apologize for any inconvenience caused. We will address these maintenance issues promptly. We are sorry to hear about your disappointment with the view from your window and the condition of the beds and pillows. However, we are pleased that you found the bathroom clean. We value your input and will take your feedback into consideration for future improvements.

Hello Kim, Thank you for your feedback. We're glad to hear that you found our front desk staff to be amazing and friendly, and that you enjoyed the comfortable beds and pillows. We apologize for any inconvenience you experienced regarding the condition of the room, the slight odor, and the size of the TVs. We appreciate your feedback and will take it into consideration for future improvements. We understand your concerns about the door and we apologize for any discomfort you may have felt. We appreciate your patronage and wish you all the best in your future travels.

Hello Scott,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LANCASTER and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Danny, We apologize for any inconvenience experienced during your stay. We strive to provide a pleasant experience for our guests and regret that your expectations were not met regarding breakfast. We appreciate your feedback and will use it as an opportunity to improve our services. Thank you for bringing this to our attention and we hope to have the chance to welcome you back in the future.

Hello Mark,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LANCASTER and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Martin,Thank you for your positive feedback on our clean and well-maintained hotel. We appreciate your recognition of our efforts to ensure the cleanliness of our rooms and the overall property. It's great to hear that the appliances in your room were functioning perfectly. We hope you had a comfortable stay with us and found our hotel to be a good value for the price.

Hello Todd,We're delighted that you enjoyed our hotel's prime location. We strive to provide our guests with a convenient and accessible spot to explore the surrounding area. Thank you for choosing us and we hope to welcome you back again in the future.

Hello Nalini, Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We strive to provide excellent service, and we regret to hear that we did not meet your expectations. For any further assistance, please reach out to our management team directly.

Hello Nancy, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the condition of the bathroom and the outdated room. We appreciate your input and will use it to improve our guests' experience. If you have any further concerns, please do not hesitate to contact our management team directly.

Hi David,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Lancaster. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Barbara,to have you as our guest at our hotel. We appreciate your feedback and we are glad to hear that you had a nice experience during your stay with us. We hope to welcome you back in the future.

Hello Angela,Thank you so much for your exceptional rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back in the future. Safe travels!

Hello M,We apologize for any inconvenience caused by the lack of breakfast during weekdays. We appreciate your feedback and will take it into consideration for future improvements.

Dear Guest,Thank you for choosing our hotel for your last-minute stay! We appreciate your feedback regarding cleanliness and are glad to hear you enjoyed the convenient location near food places and outlets. We hope to welcome you back soon!

Hello Steven,I apologize for the inconvenience you experienced with our housekeeping service. We understand the importance of cleanliness and will address this issue with our team. Thank you for bringing this to our attention.

Hello Kelly,Thank you for your positive review! We appreciate your feedback and look forward to welcoming you back.

Hello Lawrence, We apologize for the inconvenience you experienced during your stay. We understand your frustration with the tub flooding, and we appreciate your patience as our team worked to resolve the issue. We will make sure to address your concerns about cleanliness and renovation with our management.

Dear Guest,Thank you for your feedback. Our rating system typically goes up to 5 stars. Please let us know if there is anything specific you would like to address about your stay.

Hello Timothy ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Thank you for sharing your feedback with us, Faith. The team at the Red Roof Inn Lancaster was pleased to know that you were fond of our convenient location and our affordability. However, you made mention of the property being worn, along with the unfavorable lobby and wall conditions. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

Hi Diane,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Lancaster with us. It was so rewarding to see that we earned your 5/5 score with our friendly and kind staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Ryan,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Please let us know how we can assist you further.

Hi Kim,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

Hello Ricky,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you had a delightful stay and found our staff to be friendly and helpful. Your kind words about our clean and comfortable accommodations are greatly appreciated. We look forward to welcoming you back on your next visit.

Hello Stephanie,Thank you for your excellent rating! We appreciate your feedback and look forward to welcoming you back in the future.

Hello Holly,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay and appreciate your input. We hope to have the opportunity to improve your experience in the future.

Hello Eileen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lancaster and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediresponse Specialist

Hi Margaret,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.

Hi Carole,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

Hello Joseph,Thank you for your excellent rating! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

Hello Leslie ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

Hello Carolina ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.