Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Bishop, CA

Posted Dec 6, 2016
Hotel was nice. There were 5 of us in a 2 bedroom suite. Only thing couch should be turned, when it's pulled out person on far side has to climb across the bed to get out. Other than that it worked great.
5 out of 5
by A verified traveler from Florida

Comfortable and close to shopping.

Posted Oct 2, 2016
Pros: The brand drew us to the hotel, the location was prime and the staff made the trip extremely nice.
Cons: The bottom sheets on the beds should be addressed.
Location: Lots of things to do nearby. The mall, several food options from fast food to nice restaurants.
The staff was the best we have had in a long time. Very helpful, knew us by name and they all seemed genuine when asking if we needed anything at all. Breakfast had a nice selection. The only issue we had with our room was the bottom sheet on the bed did. To fit properly and came untucked every night on all 4 corners.
4 out of 5
by A verified traveler

Nice hotel for a good rest.

Posted Sep 20, 2016
Pros: a good value nice room.
Cons: no
Location: not too far for driving to shopping and eating.
NIce, clean, comfortable hotel with kitchen in room. friendly front desk and not bad breakfast.
4 out of 5
by A verified traveler

Very accommodating

Posted Jun 17, 2016 on Hotels
We got into town for a softball tournament extra early. We took a shot asking to check in early because we had our baby with us and wanted to get settled. They were so accommodating!!! They got us checked in almost three hours early! The hot tub was out of service which was a bummer, but they did offer us use of the courtyard Marriott next door. The only real issue we had was the constant thumping of the herd of elephants that stayed in the room above us. The light fixture above the table rattled non stop until my husband tightened the screws... It was very loose! All in all, it was a good stay and we would definitely stay there again!
Comment from Hotel Management
Jul 29, 2016 by Randy M, Hotel Management
Thank you for your Comments regarding your stay with us. I apologize for the noise above you and wish we would have been aware to help minimize the noise level. We are happy you enjoyed your stay overall and hope you will visit us again when your travels bring you back to the Palmdale area.
4 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
by Crystal Smith, Hotel Management
Thank you for sharing your experience at the Residence Inn Palmdale Lancaster . With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Sincerely, Crystal Smith-Kline General Manager
5 out of 5
by Cari from San Luis Obispo, CA

Posted Apr 18, 2016 on Hotels
We came out for a weekend soccer tournament and were very happy with our accommodations. We were unfamiliar with the area, but soon found that everything we needed was very easily accessible from the hotel. The room was great! Comfy, roomy, clean and with the stocked kitchenette, we were able to check in late and throw together a dinner with the groceries we purchased, using the the dishes/utensils provided. Would definitely stay here agai!! Thumbs up!!
Comment from Hotel Management
by Crystal Smith, Hotel Management
Dear Ms. Cari Thank you for sharing your experience at the Residence Inn Palmdale Lancaster through the Guest Satisfaction Survey. As a valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Crystal Smith-Kline General Manager
5 out of 5
by William from NYC

Great place to stay

Posted Mar 6, 2016 on Hotels
I need tofind a place to do some business and the hotel was wonderful for this
Comment from Hotel Management
May 28, 2016 by Crystal Smith, Hotel Management
Thank you for taking the time to review our hotel.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

広くて綺麗です

Posted Feb 24, 2016 on Hotels
部屋はとても綺麗で広く、キッチンも付いていたので料理もでき良かったです。 改善して欲しいなと思ったのはテレビのチャンネルが少ないのとプールがクローズで隣の建物に行かないと入れなかったこと、また朝の朝食は6時からにしてもらえたら良いと思いました。 全体的には快適で素敵なところだと思います。
Comment from Hotel Management
May 7, 2016 by Crystal Smith, Hotel Management
Thank you for taking the time to review our hotel.I sincerely apologize that the pool was not available for use during your stay . Your comments have been shared with the appropriate team members to ensure this is an isolated incident. Should your travels bring you back to the Palmdale area we hope to will stay with us. Warm regards, Crystal Smith General Manager
5 out of 5
by A verified traveler

excellent hotel, great staff, and great prices

Posted Feb 1, 2016
Pros: Staff, accommodations, price and room style
Location: near shopping center and of course soccer fields...
The staff were very professional and helpful. We got a 2 rooms suite and full kitchen, for only $124 a night!? Full hot breakfast for my entire family of 5, there is an indoor swimming pool. Good hotel for the price I strongly recommend this one.
Comment from Hotel Management
Feb 1, 2016 by Crystal Smith-Kline- General Manager, Hotel Management
Thank you for sharing your experience at the Residence Inn Palmdale Lancaster. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Palmdale Lancaster and we hope you choose to stay with us again whenever your travel needs bring you back to Palmdale.
5 out of 5
by John from Reno

Posted Dec 9, 2015 on Hotels
Great team of people working there!