Lobby

Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
2869 Lincoln Hwy E, Ronks, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Jagoda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Fidel

Liked: Staff & service
Disliked: Amenities
The property needs to be renovated .
Stayed 2 nights in Mar 2024

6/10 Okay

David

Stayed 2 nights in Mar 2024

2/10 Terrible

Faith

Disliked: Staff & service
rude front desk staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean place to stay. Nice staff at check-in.
Stayed 1 night in Feb 2024

6/10 Okay

Jack

Traveled with partner
Paper thin walls, heard loud noises all night.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen, Coatesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections!
Stayed 1 night in Dec 2023

10/10 Excellent

Yekaterina

Stayed 3 nights in Dec 2023

10/10 Excellent

Diane

Stayed 2 nights in Dec 2023

8/10 Good

john

Liked: Staff & service, room comfort
Comfortable and quiet
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very nice stopover
I was in an accessible room. The floor was a bit too smooth and thus slippery when wet, both inside and outside the shower stall. Also, there seemed to be no shelf for toiletries inside the shower stall. Otherwise, it was perfectly safe, quiet, clean, and comfortable, with staff who were very nice, and met my reqiurements for a stopover,
Stayed 1 night in Dec 2023

6/10 Okay

Elisa, potomac

Traveled with family
Liked: Cleanliness, property conditions & facilities
This is our second stay at the property, first in last year in May. We rebooked the property this time because of our last positive experience. However, this time we felt that the hotel staff kept a very "close" eye on the food being consumed in the breakfast area. We reason that the property is operated by the owner/family. We understand that cost control is important but being "too penny-pinching" is NOT good for business development. This is a Choice Hotel property on the main street of America, not a mom & pop lodging in a developing country. We will be back if the hotel staff relax a bit more and take off the "warning" sign from the breakfast area (you know what I mean as the staff "pointed" it to me!)
Stayed 2 nights in Dec 2023
Response from Rich, General Manager on Dec 27, 2023
I was raised that we don't throw food away. So, when it isn't that busy, we don't make a lot of food then end up throwing it away. The front desk makes it as needed, plus it is then fresh. It has nothing to with "penny pinching"! Also, the so called "warning sign", says not to take food back to the rooms because we started to have an ant problem, which is now taken care of. So please get the facts first before assuming things and stating things that are incorrect!!! Things we do are for our guests, all of our guests.

8/10 Good

Nelson

Liked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Maria, DANBURY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff. Nice breakfast. Mattress worn but clean.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, Comfortable, Convenient
We had a 1 king bed room. It was very spacious and comfortable. Everything was in good condition, and it was central for the things we were doing (Sight & Sound Theater, Kitchen Kettle Village, Biblical Tabernacle Experience). Just minutes from many places to eat, outlets, gas stations, supermarkets, whatever you might need.
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marsha

Traveled with family and small children
Liked: Cleanliness, staff & service
The property was very festive for Christmas.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Stayed 1 night in Dec 2023

10/10 Excellent

damary m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, free breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Julie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and area is great
Stayed 2 nights in Dec 2023

2/10 Terrible

Kaitlyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is not good. The whole place is disappointing. Wouldn’t give us a refund when we decided not to stay. Even after trying to work through Expedia, they wouldn’t help us. And then provided a rude no nonsense response to our review. So many other options that are highly superior.
Stayed 1 night in Dec 2023
Response from Rich, General Manager on Dec 5, 2023
I don't know how many times I have to say this. You went through Expedia, you have to cancel through Expedia or you will not receive a refund. You give the hotel a bad review but you booked through Expedia. We take care of all of our guests but we are limited when booked through a third party. We are a highly superior Hotel!!! But some guests don't understand when I try to explain things.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a one night stay, it was clean and comfortable
Stayed 1 night in Nov 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was ok. No Internet. Our room had telephone that does not work. 1000 TV channels that are actually 20 channels that repeats. Floor lamp and bedside table are l elevated from the floors on small plastic cubes! Stafee and breakfast are awesome.
Stayed 1 night in Nov 2023
Response from Rich, General Manager on Dec 5, 2023
We do have internet throughout the hotel. The hotel doesn't have control over Comcast cable TV channels. The blocks were from the recent carpet cleaning, they were removed now. Thank you for staying with us.

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at!
Stayed 1 night in Nov 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing!!
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and close to where we needed to be for a few days.
Stayed 4 nights in Nov 2023

8/10 Good

Mary G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Less expensive than most hotels in the area with a location convenient to most activities of interest to me and my friend.
Stayed 2 nights in Nov 2023

8/10 Good

Michelle

It was ok. Just needs to be upgraded alittle
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok place to stay. Clean and comfortable.
Everything was good. Place was clean and comfortable although there was a spot at the tub that looked a little rough.
Stayed 1 night in Nov 2023

10/10 Excellent

Nina

Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
hotel check in super easy. Room was very clean and very spacious. the breakfast was a good way to start the day and check out was a breeze. Highly recommend. wish i stayed there long enough to enjoy the pool but maybe next time!
Stayed 1 night in Oct 2023

10/10 Excellent

Bettie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The size of the room surprised me. It was excellent for my grandson. He was able to go in one end of the room and not disturb us while he played video games. Room I looked at advertised reclining chair. Made it a point to ask for one. Got no recliner. Chair in room was awful. I had issues staying asleep in the chair. Cannot sleep on a bed because of the pain in in my hip.
Stayed 2 nights in Oct 2023

8/10 Good

Walter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ceaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
We were happy with this hotel.The staff was very nice ant the room was comfortable. The breakfast was nice although some yogurt and danish would have been great. The location was great,close to everything.Overall very nice,would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Carolym

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Katie

Liked: Cleanliness
Disliked: Room comfort
Wouldn't pick this place again.
The hotel is nice from the outside. Inside is nice. The room wasnt so great. The room, you had to hold the toilet handle down to flush it, the water in the shower didnt get very warm on the last day didnt have hot water.
Stayed 3 nights in Sep 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Staff was friendly and helpful. Price was reasonable.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for our needs everything close by.would definitely stay again.
Stayed 3 nights in Sep 2023

8/10 Good

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Sep 2023

6/10 Okay

Mikel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff quiet stay
Stayed 1 night in Sep 2023

10/10 Excellent

mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
It is a pleasure to stay at Sleep Inn. We are returning customers. Great location, friendly staff and very helpful. Thank you for another great visit.
Stayed 1 night in Sep 2023