Exceptional Customer Service in Lancaster
Posted Apr 6, 2016 on Hotels
The hotel itself is very well maintained but to me the best part was the exceptional level of customer service that every employee I spoke to exemplified. I stayed for business in many of the nearby hotels but there is no question that moving forward I will only stay here. From the front desk to the housekeeping staff, everyone (Edward, Leah, Pia, Eddie, Isella, Maria and Esther) was incredible with every interaction. Keep up the great work!