Ratings based on 392 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lehigh Valley, PA

Romantic getaway

Posted Jul 19, 2017
We stayed in a king suite with a whirlpool. The whirlpool was wonderful, and we loved the bed pillows! The meditation and herb gardens were beautiful to walk through, and the outdoor pool was tranquil. The chocolate chip cookies on the nightstand were also a nice touch. However, as soon as we were shown into our room, there was a definite musty smell. The room was very damp. So much so, that our towels and bathing suits never dried overnight hanging in the room. The sugar and creamer packets provided with the keurig were also damp. The bathroom door was swollen from the humidity and difficult to close. A dehumidifier is necessary! We still enjoyed our stay, but we would choose another room unless a solution was made to remedy it.
2 out of 5
by A verified traveler from Woodbridge, VA

I'm not normally critical but please be aware...

Posted Jul 10, 2017
Pros: The spa was beautiful and the treatment was top-notch.
Cons: The facility and grounds leave a LOT to be desired. The housekeeping and room service need considerable improvement.
Location: TONS to do! Great Amish-related activities (buggy rides, farm tours, etc) but also lot of music, plays, etc available.
My wife and I were exceptionally underwhelmed/disappointed with our recent stay. The good: 1) Check-in/check-out was easy and handled professionally. 2) The spa was top-notch in its appearance and the actual treatment was very good. The bad 1) The room was very, very underwhelming. All furnishings and floor coverings were badly dated. The "out in the open" bathroom provided no privacy and considerable inconvenience. The lack of any curtains/block out shades, along with inconsiderate workers talking right outside our windows at 0600, resulted in us being awakened at the crack of dawn all four days. The inside was kept fairly clean (although there were ants) but the outside was not kept up...leftover ashtrays, cigar buts, etc from a previous guest, in an obvious location, left for 2+ days until I called. 2) Rude and inconsistent room service. Standard drink (bloody mary) on the menu but not available. Far worse, I was belittled/chastised for not meeting $25 minimum for breakfast. Policy or not, absolutely no reason to receive a curt "the policy is CLEARLY listed" when all we wanted was a little food before going to spend $300 at their spa. 3) Spa check-in/check-out was hectic, labor-intensive and incomplete (no bill provided). To the credit of the Manager, I did receive an email from him after I provided detailed feedback. He offered, but I turned down, a 2-day "make-up" stay...absolutely no desire to return to this sub-par hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Best place by far to stay for exploring Penn Dutch country
5 out of 5
by Daryl

Amazing Destination for Couples

Posted May 19, 2017 on Hotels
My wife and I had an amazing stay for our 25th Anniversary!
5 out of 5
by Melissa

This traveler left a rating score only Posted May 16, 2017 on Hotels
5 out of 5
by Russ

This traveler left a rating score only Posted May 13, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Our room was on the lower level under the spa, and the noise was loud. Not because there was commotion above, but because there was absolutely no sound mitigation between floors. Footsteps were really loud. Woke us up. Also, for those who have been there previously, they no longer include breakfast, which was a bit of a disappointment. Otherwise this is a very nice place. The spa is great.
5 out of 5
by Julie

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Amazing inn! We had a great time. Staff was welcoming, room was huge and had wonderful amenities n
5 out of 5
by Claire

Posted Apr 9, 2017 on Hotels
Beautiful, Elegant, quiet and lovely.