Tru by Hilton Lancaster East

Photo gallery for Tru by Hilton Lancaster East

Featured Image
Indoor pool
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Tru by Hilton Lancaster East

Tru by Hilton Lancaster East

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2320 Lincoln Hwy E, Lancaster, PA, 17602

Explore the area

  • Popular LocationAmish Farm and House8 min walk
  • Popular LocationDutch Wonderland8 min walk
  • Popular LocationTanger Outlets Lancaster11 min walk
  • AirportLancaster, PA (LNS)19 min drive

Choose dates to view prices

About this area

Lancaster

Located in Lancaster, Tru by Hilton Lancaster East is in the entertainment district and near a train station. American Music Theatre Lancaster and Lancaster Mennonite Historical Society are cultural highlights, and some of the area's attractions include Dutch Wonderland and Lost Treasure Mini Golf. The Amish Village and Waters Edge Mini Golf are also worth visiting. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Amish Farm and House - 8 min walk
  • Dutch Wonderland - 8 min walk
  • Tanger Outlets Lancaster - 11 min walk
  • American Music Theatre Lancaster - 12 min walk
  • Biblical Tabernacle Reproduction - 15 min walk

Getting around

  • Lancaster Station - 10 min drive
  • Philadelphia International Airport (PHL) - 84 min drive

Restaurants

  • Texas Roadhouse — 2 min walk
  • Cracker Barrel Old Country Store — 13 min walk
  • Chick-fil-A — 17 min walk
  • Katie's Kitchen — 4 min drive
  • Hershey Farm Restaurant & Inn — 4 min drive

About this property

Tru by Hilton Lancaster East

Hotel in Lancaster with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite. All 112 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and Smart TVs with satellite channels. Guests will also find rainfall showerheads, free local calls, and hair dryers.
Tru by Hilton Lancaster East offers 112 accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 372 out of 668 reviews
5 - Excellent 56%
Rating 4 - Good. 187 out of 668 reviews
4 - Good 28%
Rating 3 - Okay. 63 out of 668 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 668 reviews
2 - Poor 5%
Rating 1 - Terrible. 12 out of 668 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was nice but hotel was very loud and dirty. You could hear every move from neighboring rooms and the outdoors. Also the property and guests did not adhere to covid guidelines and it just felt dangerous with so many people not wearing masks and piling onto elevators at once.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine welcome
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised of the size of the room, no dressers only one chair, however the room was spotless and the staff fantastic. Excellent for a short stay
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great and it's a new facility which is great. Other than this it doesn't worth it to spend few hundred dollars there. Bedding and pillows very uncomfortable. Shower shampoo and soap dispensers are cheap and if you have mild arthritis, it's hard to use. Check in took too long. Breakfast buffet is a joke. I wouldn't recommend it.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean.
Stayed 2 nights in Aug 2021