Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from West coast of Canada

Geneva 2 nights

Posted Aug 14, 2016
The hotel and room were clean. Liked that the hotel was attached to a mall and that they give transit tickets in Geneva with your hotel room. Taxis are very expensive in Geneva. One of the eating places in the mall said most of the food outlets give 10% off to hotel guests. There is a grocery store in the mall and a fridge in the room would have been an added bonus as food (dining out) is pricey in geneva as well.
3 out of 5
by A verified traveler from London, UK

Less facilities, little far from central, room ok

Posted Jul 31, 2016
Pros: just room cleanness, little bit comfort and tea or coffee facility.
Cons: need to learn customer services a lot. need to improve facilities like dinner at least if possible to bring some take away delivery for urgent situati
Location: just shopping complex around, no food shop or fast food around to choice.
I stayed in hotel recently in 12th & 13th of July2016 for 2 nights, wasn't pleased enough on my stay, Room was comfortable and neat & clean, no complain about quiet night stay, but inadequate facilities, its little far from central where as there is no enough restaurants and fast food shop around the hotel, not enough choices except MacDonald and supermarket food, there is shopping complex near by, but no shop for lunch or dinner nearby. As we check in late night after 11pm, we couldn't find any place to eat at all around after such a long journey, we asked hotel staff to arranged some food or dinner if possible, he couldn't help, he refused to give some idea where we could buy some proper food for our dinner, he didn't help us at all. Then, we went to bed with whole night starving, couldn't sleep at all, was really nightmare, receptionist didn't help us to look on internet to find some shop to order takeaway food for us as I eagerly requested him and we were unknown about the place and can't speak french, wasn't happy with the service at all. no more there if return to geneva.
4 out of 5
by A verified traveler

Posted May 14, 2016 on Hotels
Comment from Hotel Management
by VVA, Hotel Management
Thank your for sharing your score online! Regards
3 out of 5
by A verified traveler

Posted Apr 24, 2016 on Hotels
Comment from Hotel Management
by VVA, Hotel Management
Thank you for sharing your score online. Greetings from the whole team!
3 out of 5
by Thomas

Sauberes Hotel in Industrieumgebung

Posted Apr 18, 2016 on Hotels
Leider kostet Fitness zusätzlich. Das sollte enthalten sein in einem Geschädtshotel dieser Grösse.
Comment from Hotel Management
by VVA, Hotel Management
Thank you for sharing your experience via Expedia. We look forward to welcoming you back to the hotel in the future. Kind regards
3 out of 5
by Christophe E.

Réservation

Posted Mar 21, 2016 on Ebookers
A mon arrivé on me dit qu'ils ont deux réservations à mon nom. Bizarre - j'ai reçu une confirmation pour une nuit ce qui est juste et non pas deux -j'espère juste qu'ils n'essayeront pas de facturer une deuxième nuit
4 out of 5
by A verified traveler

Posted Mar 12, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by VVA, Hotel Management
Thank you for your great score shared via Expedia website. Greetings from all of us at the Ramada Encore Geneva!
5 out of 5
by A verified traveler from firenze

Favoloso

Posted Mar 9, 2016
Hotel bellissimo, super attrezzato personale serio e competente!
Comment from Hotel Management
Mar 10, 2016 by VVA, Hotel Management
Thank your for such a great review. Your comments have been forwarded to our entire team. We look forward to welcoming you back soon kindest regards
5 out of 5
by elliott from Yzeure

Superbe hotel

Posted Mar 9, 2016 on Hotels
Excellent hotel, rapport qualité prix vraiment parfait. je recommande ...
Comment from Hotel Management
Jul 19, 2016 by VVA, Hotel Management
Toute l'équipe vous remercie pour votre gentil commentaire et votre excellente note, nous serons ravis de vous accueillir de nouveau lors de votre prochaine visite sur Genève. Meilleures salutations.
5 out of 5
by michael o.

1 Nacht

Posted Mar 8, 2016 on Ebookers
Late check in problemlos, Zimmer sehr sauber, kleines Frühstück für chf 7.- war gut.