Less facilities, little far from central, room ok
Posted Jul 31, 2016
I stayed in hotel recently in 12th & 13th of July2016 for 2 nights, wasn't pleased enough on my stay, Room was comfortable and neat & clean, no complain about quiet night stay, but inadequate facilities, its little far from central where as there is no enough restaurants and fast food shop around the hotel, not enough choices except MacDonald and supermarket food, there is shopping complex near by, but no shop for lunch or dinner nearby.
As we check in late night after 11pm, we couldn't find any place to eat at all around after such a long journey, we asked hotel staff to arranged some food or dinner if possible, he couldn't help, he refused to give some idea where we could buy some proper food for our dinner, he didn't help us at all. Then, we went to bed with whole night starving, couldn't sleep at all, was really nightmare, receptionist didn't help us to look on internet to find some shop to order takeaway food for us as I eagerly requested him and we were unknown about the place and can't speak french, wasn't happy with the service at all. no more there if return to geneva.
Comment from Hotel Management
Aug 26, 2016 by VVA, Hotel Management
Thank you for sharing your review online.
I am sorry to hear that you were not pleased with our service. I have forwarded this issue to our Front Office Manager who will ensure our team can improve the information about food options towards our guests.
I hope you will consider booking with us again in the future.