Ratings based on 247 Verified Reviews

4.0 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good Hotel NO CLIMATE CONTROL

Posted Aug 30, 2017
Pros: Decor.
Cons: AIR CONDITIONING!!!
The staff were typical for any hotel, the decor was actually really nice, the room was a good size and I would have given this a closer to a 4 if not for the fact the room was so hot I couldn't fall asleep and when I finally did, when I work up I was dripping in sweat. Theres no working air conditioning. Its inhospitable during the summer. I get many hotels in the alps don't have AC, you can just open a window but in Geneva that just isn't enough (plus the windows don't open here). The location is also a little tough as parking is in the mall parking garage entrance which isn't really near the hotel so its easy to miss.
Comment from Hotel Management
Sep 1, 2017 by Customer care, Hotel Management
Thank you for sharing your experience through Expedia. I am sorry to hear that your room was too hot. The variance of the control button a guest can choose is between 16 - 22°C., but in the future please let us know and we would arrange either a cooler room or an extra ventilation if you still feel too warm. I hope to welcome you again and will be pleased to assist you during your next visit. Best regards
5 out of 5
by Rajesh

Posted Jun 16, 2017 on Hotels
Friendly staff, pleasant stay
Comment from Hotel Management
Jun 19, 2017 by VVA, Hotel Management
We are delighted to hear your excellent score registered through Hotels.com. Thank you for sharing your comments online. Kind regards.
5 out of 5
by Riste

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by VVA, Hotel Management
Thank you for your great note! Greetings from everyone at The Ramada Encore Geneva.
5 out of 5
by King Chung

Posted May 4, 2017 on Hotels
Comment from Hotel Management
May 15, 2017 by VVA, Hotel Management
Thank you for your excellent score via Expedia. We hope to see you again soon, kindest regards from the whole team.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

It was good to be close to the business location.

Posted Mar 29, 2017 on Ebookers
Good for working but a bit far to walk to the lake ... but public transport and taxi was useful.
Comment from Hotel Management
Apr 24, 2017 by VVA, Hotel Management
Thank you for sharing your comment online. We look forward to welcoming you back in the future. Best regards,
3 out of 5
by richard

Good value

Posted Jan 23, 2017 on Hotels
Very average
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you for sharing your score and comment online. I am sorry you found your stay "very average" and I would appreciate if you could give me more details about the points you did not like. I hope to see you again in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with easy access to the city centr

Posted Dec 18, 2016 on Ebookers
Very friendly staff, clean rooms, the breakfast was a bit expensive but this what you expect in Geneva
Comment from Hotel Management
Jan 5, 2017 by Customer care, Hotel Management
Thank you for registering your feedback via Expedia. We look forward to welcoming you back in the future. Best regards,
5 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you very much for your great score! Greetings from the whole team at Ramada Encore Geneva.
4 out of 5
by A verified traveler

Comforatble with extra friendly staff

Posted Sep 24, 2016 on Hotels
The staff were particularly friendly and welcoming - both reception and bar/restaurant.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for your kind notes posted online, we are delighted to hear that you have enjoyed our services. Kindest regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from West coast of Canada

Geneva 2 nights

Posted Aug 14, 2016
The hotel and room were clean. Liked that the hotel was attached to a mall and that they give transit tickets in Geneva with your hotel room. Taxis are very expensive in Geneva. One of the eating places in the mall said most of the food outlets give 10% off to hotel guests. There is a grocery store in the mall and a fridge in the room would have been an added bonus as food (dining out) is pricey in geneva as well.
Comment from Hotel Management
May 29, 2017 by VVA, Hotel Management
Thank you for your nice comments registered through Expedia. We are delighted to hear your great score and look forward to welcoming you back soon. Kindest regards,