Ratings based on 91 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Sep 17, 2016 on Hotels
by Karensa from London
Nice!Posted May 25, 2016 on Hotels
Nice stay! It seems the hotel has been renovated but the carpets were forgotten lol. The rooms were modern and comfortable with good amenities. Check which room you book if you want to have access to the spa - Basic rooms mean you can not access the spa until after a certain time! The restaurant was lovely though quite expensive. There was a mosquito in my starter and we were offered 40% off the dish!! My husband complained and eventually they took the start up off of the bill. You are not far from the beach and a short drive to the city centre and the dunes. The reception staff could do with a smile.
for Everyoneby A verified traveler from Scotland
Excellent quality hotel, great location near beachPosted Jul 30, 2015
Pros: Location by the beach. Efficiency of service. Quality of furnishings. Good food and wine!
Location: Some old historic buildings, sightseeing, main attraction has to be the fabulous beaches.
Very good hotel - had everything - private balcony, airconditioned rooms. Good restaurant indoor/outdoor, excellent service. Small bar area near reception. Pools and spa available - only used the outdoor sea water pool - lovely. Short walk to the beach and promenade - fantastic beaches all along this coast. Slightly outside town centre in very select area. Bicycles at front door for hire. Town centre has another fabulous beach and lots of good quality restaurants specialising in seafood/fish.
Hotel with a super spaPosted Jul 16, 2015 on Hotels
Very relaxing stay, staff were friendly and helpful.Spa and hotel facilities were wonderful. Probably best to have a car for this location. A very enjoyable experience.
for Everyoneby A verified traveler
Great Hotel, but.............Posted Jun 20, 2015
Pros: Well trained staff, quality of restaurant, ample parking and great location.
Cons: Locate conference events away from main reception/hotel guest area. Most hotels use a different entrance & keep break out venues away from guests.
Location: The beach is within walking distance. Short drive into town centre for shopping and restaurants. Don't miss the sunset over the 'Bassin d' Arcachon.'
This hotel is well placed for magnificent beaches and many activities. Unfortunately the location of swimming pool next to restaurant terrace (we felt like the entertainment). Agree with other comments, needed to squeeze through conference delegates and the smoking terrace, is the only way to get to the pool. The restaurant was excellent, but if you wanted something less extravagant, there was no alternative. Room service would have been helpful. Fortunately good local bars and restaurants not too far away. Whilst appreciating that early June is not in the full season, it was disappointing not to be told that major construction work was underway to extend the hotel. Tower cranes overlooking the pool not ideal. We may well have changed our booking if we were made aware. This is an excellent hotel, with good well trained staff. Possibly suffering from a conflict in identity. Is it a beach hotel, a conference venue, a 'destination' fine dining restaurant? At times the hustle and bustle in public areas detracted from the ambience of the hotel as a holiday venue.
by A verified traveler
A comfortable hotelPosted Jun 13, 2015 on Hotels
A comfortable hotel. Rooms and lobby have been recently renovated. There isn't too much right around the hotel but it's a short drive or even walk to spots with restaurants and such.
by Kath from Chester
Superb LocationPosted Sep 17, 2014 on Hotels
Superb location, in a quiet suburb, just a few steps away from the beautiful sandy beach of Arcachon. The hotel was comfortable and well maintained. Staff were pleasant and accommodating for the most part although we had problems with poor service in their restaurant. They have two pools but for us a major disadvantage to accessing their outdoor pool was having to push ones way while dressed for bathing through the crowd of non bathers that were drinking and smoking on the terrace to get to it. It would not be difficult to arrange a separate rout to the pool - a shame they have not done it.
by A verified traveler
Posted Aug 8, 2014 on Hotels
for Familiesby A verified traveler from London
Pleasant hotel very close to the beech.Posted Jul 25, 2014
Would recommend, although the spa facilities were not quite as luxurious as expected. Staff were helpful and pleasant throughout.
for Everyoneby DM from Saratoga, CA
Great beautiful beach locationPosted Aug 14, 2013
Pros: It's right on the beach!
Location: If driving, there are so many great smaller towns to see. If walking, Capbreton is simply beautiful.
This hotel feels new and chic. It's clean, beautiful and right on the beach. The room size is okay. The breakfast was plentiful.