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Checkin was fast & efficient. The owners gave us a double and a single instead of a family suite which suited us just fine. Rooms were clean with enough toiletries & towels. Double entrance onto the pedestrian precinct & back alley to load/unload. Parking was right outside the hotel for the whole 3-day stay - very convenient.
Housekeeping was polite and thorough.
Breakfast was good with the basics. They made cappuccino & hot chocolate.
Now, service. I forget some clothes in the closet so reception packed it and sent it to my home! Got it 3 days later. This is our 3rd stay at this hotel and served as a base for Limone.
10/10
Anthony
Stayed 3 nights in Dec 2022
Response from Andrea Giordano - Reception on Jan 12, 2023
Dear Mr. Anthony,we are happy that you always have a great time when you come to visit us and reward the commitment of all the hotel staff with your kind words. Thank you and see you soon ... we are waiting for you!Best regards
The hotel is well located (right on the heart of the old town) and is very well kept.
Service is good and rooms are quiet and spacious.
My only complaint is about the air conditioning which can not be controlled from the room, which makes the room hot at times.
Great location and unique setting close to everything the only issue is not easy to locate since it sits in a non car zone. Lack of parking an issue as well.
Classy and clean hotel in the heart of Cuneo's historic centre. Excellent position and very good service from the staff both at reception and at breakfast.
Good hotel just off Cuneo’s main square. Owners very welcoming, front desk helpful with local info & reservations. A few good, inexpensive pizzerias within 200 meters. Breakfast good with fresh fruit, cereals, cold cuts, breads & juices.
30 minutes from ski.
Two negatives: Asked to pay cash for tourist tax ?! & publc parking in the parking deck than with hotel voucher?!
Verified traveler
Stayed 3 nights in Jan 2019
Response from Giorgio on Jan 12, 2019
Dear Guest I do thank you for your stay and review. Regarding your question: City Tax is due to local mayor, we only cash it. That's why in order to avoid extra charges for credit cards etc we ask well in advance (posts in lift and at Reception desk) to be paid cash. 2,00 euro per person per day is not a big amount.. Regarding parking we have two spots, one beneath the hotel underground for medium/small cars and one for larger ones within 100 yds. By local policy Hotel Guest have free access to the ZTL traffic limited area but parking can ONLY be uderground, or outside the ZTL area.
8/10 Good
Jesper
Sep 3, 2018
Will be back
Pleasant courteous staff, nice staff, good room, bathroom as was the cleanliness. Good postion and overall fine price quality ratio
Jesper
Stayed 1 night in Aug 2018
Response from Laura on Sep 8, 2018
Dear Jesper,
Thank you for your kind review.
Talk to your friends and come again..we wait for you!
The Hotel is located in the heart of Cuneo and is considered to be one of the best in town. It is very comfortable and the staff is great. On this particular stay we had some issues with the A/C for a couple nights, but otherwise it was a very comfortable stay. Breakfast is very typical of the region and includes some great fruits, pastries, cheeses, and cold cuts.
Verified traveler
Stayed 4 nights in Jul 2018
Response from Laura on Aug 20, 2018
Dear Sir or Madame,
we would like to thank you for your stay in Hotel Palazzo Lovera. Every day we improve and we try to make the guest feel like at home. We are very happy that you enjoyed the breakfast, we care about it very much. In italian we say "Chi ben comincia..è a metà dell'opera" and we always try to make the guest start well the day.
We hope to see you again,
Excellent reception - fast and friendly. Very helpful with dinner suggestions, shopping & afternoon tea. Room well equipped. Mattresses a little soft, but didn’t disturb sleep. Good choice at breakfast and staff was friendly and attentive. Overall, a great stay in center of Cuneo on pedestrian precinct with parking nearby. Great.
Anthony
Stayed 3 nights in Jan 2018
Response from Laura on Feb 8, 2018
Dear Anthony,
Thank you very much for your kind review.
We really hope to see you soon!!
Kind regards
I have stayed at this hotel many times over the years for business and the quality of service is always exceeds my expectations. Wonderful staff and great price!
David
Response from Laura on Nov 14, 2018
Dear Guest,
He hope that from 2016 you didin't stop coming!
We always wait for you!
See you soon
The hotel is on the main street in Cuneo, a very short walk from the main square. The restaurant looked good but a little quiet for me. Breakfast was excellent. All the service was first-class.
Séjour rapide mais très agréable dans la cité piémontaise de Cuneo… une vieille ville charmante et un hôtel splendide où le confort et le savoir vivre rime avec l’excellence du service proposé… n’hésitez surtout pas, l’hôtel est idéalement situé et son restaurant propose une carte savoureuse! Nous reviendrons très prochainement pour un séjour plus long!
Sinceramente mi sono trovato bene. Hotel non particolarmente nuovo come stanze ma ben tenuto e pulito. Staff gentile e disponibile. La signora che è la proprietaria, è stata giustamente gentile e cordiale. Dico “giustamente” perché è una super donna, cioè sembra “dura” e forse un po’ un “generale” ma mi è risultata simpatica e sopratutto molto preparata! Bravi tutti, tornerò!!
L'hotel nel palazzo Lovera, si affaccia al centro della zona pedonale del centro storico di Cuneo, ideale per visitare la bella città di Cuneo. Facilemtne raggiungibile in auto, con un parcheggio interno a pagamento. Lo consiglio per chi vuole vivere Cuneo
Ho trovato questo hotel molto valido. Un hotel storico ma rimodernato con gusto, in ottima posizione centrale, ma comunque facilmente raggiungibile in macchina. Titolari e personale molto competenti e disponibili ad accontentare il cliente per farlo sentire a suo agio.Ampia disponibilità di tutti ed attenzione al cliente. Complimenti !