Get an overview of this hotel3.5-star hotel near the beach

Location

Located in Kuah, this beach hotel is within 2 mi (3 km) of Langkawi Parade MegaMall, Night Market, and Rice Museum. Al-Hana Mosque and CHOGM Park are also within 2 mi (3 km).

Hotel Features

At Bella Vista Waterfront Resort, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.

Room Amenities

All 263 rooms offer minibars, room service, and LCD TVs with satellite channels. Guests will also find rainfall showerheads, free bottled water, and hair dryers.

Renovations & Closures

This property is undergoing renovations.
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Bella Vista Waterfront Resort features 2 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

4 meeting rooms are available. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site. A total renovation of this property was completed in December 2015.

  • Meeting rooms 5 
  • Number of meeting rooms - 4 
  • Elevator/lift 
  • 24-hour front desk 
  • Total number of rooms - 263 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Garden 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Free self parking 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Satellite TV service 
  • In-room safe 
  • Free bottled water 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Private bathroom 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Room service (limited hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Nautilus Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: MYR 400 per stay
  • A tax is imposed by the city: MYR 3 per accommodation, per night
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MYR 30 for adults and MYR 18 for children (approximately)
  • Rollaway bed fee: MYR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Bella Vista Waterfront Resort Langkawi
  • Bella Vista Waterfront Resort
  • Bella Vista Waterfront Langkawi
  • Bella Vista Waterfront
  • Bella Vista Langkawi Hotel Kuah
  • Bella Vista Hotel Langkawi
  • Bella Vista Waterfront Resort & Spa Langkawi Kuah
  • Bella Vista Resort Spa Langkawi
  • Bella Vista Waterfront Resort Spa
  • Bella Langkawi
  • Bella Resort Langkawi
  • Bella Vista Langkawi
  • Bella Vista Langkawi Resort
  • Bella Vista Resort
  • Bella Vista Resort Langkawi
  • Langkawi Bella Vista
  • Langkawi Bella Vista Resort
  • Vista Bella Langkawi
  • Vista Langkawi

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year. No pets and no service animals are allowed at this property.


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2.7 out of 5
49% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
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Different from Photo

1 out of 5
by
Posted Feb 8, 2017
I needed to wait very long for entering Room because they said Room is not ready. We waited for 2 hours almost.. Room is different from Photo.
Comment from Hotel Management
Feb 10, 2017 by Christine Ong, Manager
Dear Sir/Madam, We would like to thank you for choosing to stay with us at the Bella Vista Waterfront Langkawi during your recent stay. Please accept our sincere apology for the room delay which you have experienced upon your check in, which was due to the hotel experiencing high occupancy during the month of January. We will certainly look into addressing these shortcomings with the team concerned. Once again, thank you and we hope to welcome you back with us again in the future. Regards, Christine Ong Bella Vista Hotels & Resorts
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A lot to improve- ok overall!

3 out of 5
by from UK
Posted Jan 23, 2017
The hotel is ok, very aged and has missed some well needed care and refurbishment. The rooms are spacious but again many signs of wear and tear. Some investment is well needed and this property could be wonderful... After the first few days the hotel would have gained a 1-2 star rating from me... Breakfast area was dirty.. Room service plates left outside our room for many days etc Things did turn around, I believe management turned up at the hotel during our stay and suddenly things were kept much tidier.. Room service plates tidied away, breakfast much cleaner etc.. At a good price the hotel is still worth a visit and if you acquire transportation is a good base to visit the island from. Breakfast option is ok with decent choice and staff are quite friendly and helpful.
Comment from Hotel Management
Feb 6, 2017 by Christine Ong, Manager
Dear B Family, Greetings from Bella Vista Waterfront Langkawi! Thank you very much for taking the time to post a review on your recent stay. We highly value views and feedback from our guests, as this will allow us to constantly improve our service we provide. Please rest assured that we have addressed your concerns to the respective team to ensure a far better experience in future. We would however like to thank you for the comments with regards to the friendliness and helpfulness of the team members. We look forward to welcoming you and your family back with us for your next visit. Regards, Christine One Marketing & Communications Manager Bella Vista Hotels & Resorts
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TERRIBLE SERVICE AND DIRTY!!!

2 out of 5
by from Penang
Posted Jan 10, 2017
Pros: Nothing
Cons: Please change the whole management
I would be able to complain from the first day till the last day I checked out. 1) Super lazy bellboy - when we reached, it was raining whereby our rented car was parked next to the lobby. We look at the bellboy hoping that he could get an umbrella for us. However he stood there talking to his colleague 2) Super rude receptionist - she acted as though the guest is well aware of the layout of the building. She has just directed us to turn left. When we walked as instructed, we went into a waiting room. Came out and asked her again. She said we needed to cross the road. So we went up and noticed that our room number is 430. There was no 4th floor. We came down again and asked her. She laughed and told us that there is no 4th floor and 430 is at 1st floor. 3) Room - the floor was oily and toilet was awful and dirty. Worst local hotel ever stayed!!
Comment from Hotel Management
Jan 17, 2017 by Christine Ong, Manager
Dear Mr Stephen, Thank you for staying with us at the Bella Vista Waterfront during your visit to Langkawi! We thank you for taking the time to convey your comments through the Expedia.com reviews with regards to the experience you have encountered while staying with us. Your willingness to share your feedback with us was genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed with appropriate follow-up actions by the relevant department concerned to ensure situation of this nature will not be repeated in the future. Your positive feedback with regards to the attitude and unprofessionalism of the staff whom have attended to you will be dealt with accordingly. Once again, thank you and we hope the above will not deter you from returning and we look forward to seeing you in the near future. Regards Christine Ong Bella Vista Hotels & Resorts
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Above average budget hotel

3 out of 5
by from Hong Kong
Posted Jan 1, 2017
Pros: The proximity to shops and restaurants.
Cons: The premises itself is nice. Obviously there are upkeeps to be done both on the exterior and interior. Staff could be more flexible and helpful.
Location: There is a convenient store across the street from the hotel. Plenty of restaurants and little shops in the area.
My friend and I stayed there for 3 nights over Christmas. Overall speaking, the hotel was ok. The room was clean and the staff were friendly. What we found unusual was we were only given one room key! which was a tad inconvenient! We arrived in the evening of Christmas eve. Tired and hungry after the flight, we tried to eat at the hotel restaurant but were too late - just 15-20 minutes before the buffet dinner finished. We then requested room service but were told it was not available for the night. Their explanation: the kitchen was too busy (as they were serving a special buffet dinner)! In the end we had to talk to the front desk and waited 45 minutes before we could have our food delivered to our room. Other than that, we are happy with our stay there. Breakfast was decent although the variety of food was not big. We also joined 2 tours via the hotel which were great. No complaints there,
Comment from Hotel Management
Jan 5, 2017 by Christine Ong, Manager
Dear Ms Susan, Thank you for staying with us at the Bella Vista Waterfront Langkawi during the Christmas holidays and we hope you have had a great Christmas and holiday. We would like to thank you for the feedback and comments posted in your review have been hacknowledged and will be looked into. We are constantly looking for ways to improve and enhance our products and services of which your positive feedback on the product especially the condition of the hotel will be be taken note of for our next refurbishment program. Your feedback with regards to issues mentioned in your review especially the Food & Beverage area and Front Desk have been addressed and will be reviewed by the respective Head of Department. Ms Susan, we thank you once again for your comments and look forward to seeing you in the near future. Regards, Christine Ong Bella Vista Hotels & Resorts Kuala Lumpur Corporate Office
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Below average

2 out of 5
by from kuala lumput
Posted Dec 28, 2016
1)Dirty bed sheet and pillow case. 2)Cheap pillows. 3)Requested for toilet rolls but haven't received it! 4)Average breakfast. 5)Rude waiter
Comment from Hotel Management
Dec 30, 2016 by Christine Ong, Manager
Dear Encik Zazli, We are extremely grateful to you for taking the time to share your feedback with regards to your experience during your stay here with us. It is with feedback from valued guest like yourself which will further help to improve our product and service standards. First of all, we would like to apologize for all the inconveniences caused to you. We have taken note of your feedback with regards to the cleanliness of the linens and your request for toiletries which were not met. We have also noted your comments on the breakfast spread and the unfriendly and unprofessionalism of one of the staff member at the Restaurant. These issues have since been highlighted to the Head of Department concerned with the necessary actions to be taken to ensure this will not re-occur in the future. Encik Zazli, once again, our sincere apologies and I very much hope that you will afford us the opportunity of welcoming you back with us in the coming future. Regards, Bella Vista Hotels & Resorts
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Seaview requested but not granted!

1 out of 5
by from Singapore
Posted Dec 27, 2016
1.No bathtub upon request. 2.No Fitness & Spa facilities although website reflected. Hotel staff promised a manager to speak with me but nobody came to explain! 3.Hotel phone service was rude and not prompt in answering. 4.Housekeeping service was not prompt and delayed in delivering items requested. 5.No WIFI available even when in swimming pool and hotel lobby area. 6.Breakfast food array was not fantastic. 7.Only 1 lift servicing. The other on maintenance! 8.Check in was only allowed after 3pm! No alternative was extended to guests who came early. 8.Provided only 1 toiletries each for a room. Extra toiletries requested are chargeable! 9.Breakfast time allowed at 7am but website written as 6.30am. This is crucial for guests who has to leave for an early flight. 10.We both has food poisoning after breakfast consumption on 25 Dec. Overall experience was unsatisfactory!
Comment from Hotel Management
Dec 30, 2016 by Christine Ong, Manager
Dear Encik Halil, Thank you for your feedback posted in your review. We have noted on your comments which will definitely help us to keep moving further towards improving our product and service standards. All your comments with regards to your experience at the hotel have been duly addressed with each respective Head of Department concerned for immediate rectification to be made to avoid re-occurrence. On behalf of the entire team at the Resort, we sincerely apologizes for all the shortcomings and look forward to welcoming you back with us in the near future. Regards, Bella Vista Hotels & Resorts
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3* hotel but rather run down

2 out of 5
by
Posted Dec 25, 2016
Big room but cleanliness is lacking. Services is slow. Staffs unresponsive n unhelpful. Can't speak English well. Restaurant nearby do not open until for dinner. Nothing much to do in nearby vicinity. A must drive in langkawi.
Comment from Hotel Management
Dec 27, 2016 by Christine Ong, Manager
Dear Ms Sisleen, Thank you for your feedback received through Expedia reviews with regards to your recent stay with us at the Bella Vista Waterfront Resort . Your comments posted in your review have been acknowledged and will be looked into. We are constantly looking for ways to improve and enhance our products and services of which your positive feedback will help us in moving forward. We have also taken note of your feedback with regards to cleanliness of the room, overall slow services as well as the unhelpfulness & unfriendliness portrayed by the staff members which has been directed to the respective Heads of Department concerned. Your comments and feedback will ensure that we as a Hotel constantly look at reviewing our Standard Operating Procedures in order to ensure staff professionalism is practice and continuously able to provide the best of service to all our guests Thank you once again for the great feedback and we hope the above will not deter your from returning back with us in the coming future. Regards, Christine Ong Bella Vista Hotels & Resorts
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Dilapidated hotel needs updating .

1 out of 5
by from Birmngham
Posted Dec 23, 2016
Poor location opposite stagnant river no wifi in rooms . Staff helpful though.
Comment from Hotel Management
Dec 25, 2016 by Christine Ong
Dear Mr Asad, Greetings and your positive feedback posted in your review has been taken note. We are in the midst of co-ordinating with the local supplier for the cabling installation of Wifi system for all guestrooms and hope to be ready by early next year. We also would like to thank your for your comments with regards to our team members who have attended to you. We hope you have had enjoyable stay with us and look forward to seeing you back with us in the near future. Regards Bella Vista Hotels & Resorts
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Nice from the outside but inside....

3 out of 5
by from London, UK
Posted Dec 18, 2016
Pros: The view, the loft room (I upgraded to this) and the bar at the pool area (and the guy who does most of the work at the bar - really pleasant person)
Cons: Hot water, the lifts, the lights in the standard rooms could be a little less morbid feeling, this is a 'resort' after all?! The breakfast setup.
Location: Location was okay, considering its cheap to travel in Langkawi/Malaysia in general. Though its 30+ minutes from the main tourist spots
Booked this based on the images shown and few reviews I had read and thought it would be great. When we got there it looked really nice at reception, we were given our room key and headed to our room. The key didn't work, i had to get another key, the 2nd time it worked. only to find when we got into the room there was one double bed (booked singles - which was confirmed before I left reception) the room + bathroom was extremely dark and dull, the lights barely made a difference, the floor seemed as it had only partially been cleaned. I went back down, the staff (with some attitude) told me that they didn't have another room with single beds, after I protested and other were watching they magically had another room available in seconds. At this time I also asked if the room could be upgraded (obviously with additional payments) as I felt a bit let down by the feeling of the room, dull and understated unlike the images shown when booking, they said they didn't have anymore rooms and I can upgrade to a loft room the next day. Managed for the night, not without hassle though as every sound in the building could be heard even from the room above of people walking and moving chairs. I upgraded the next day to the loft room, which was inline with images and expectations. Keep in mind the hot water does not work here, they say wait five minutes after running the water, but it never gets hot (solar powered apparently.) Not usually fussy, but expectations were higher...
Comment from Hotel Management
Dec 21, 2016 by Christine Ong, Manager
Dear Mr Mikhael, We are extremely grateful to you for taking the time in sharing your feedback with regards to your experience during your stay here with us at the Bella Vista Waterfront Langkawi! It is with definitely with feedback from valued guest like yourself that will further help to improve our product and service standards. First and foremost, we would like to apologize for all the inconveniences you have experienced during your stay with us. We have in fact taken note of all the feedback and issues highlighted and is currently reviewing and re-looking at immediate rectifications. We have also taken note of your comments with regards to the lack of attitude of one of the Reception staff member who did not portray professionalism while attended to your needs. The matter has since been brought to the attention of the Head of Department concerned with necessary actions taken to ensure this will not re-occur in the future. Mr Mikhael, once again, our sincere apologies and I very much hope that you will afford us the opportunity of welcoming you back with us in the near future. Best regards, Christine Ong Bella Vista Hotels & Resorts
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Cleanliness bad.

3 out of 5
by from KL
Posted Dec 18, 2016
I put the sign to clean my room. Your housekeeping just change my towel and clean my bed only. They didnt even swipe the room. Its too bad for me. You should teach back your housekeeping the correct way to clean the room
Comment from Hotel Management
Dec 21, 2016 by Christine Ong, Manager
Dear Sir, Thank you for your comments posted in your review which we have taken note of. All your feedback have since been highlighted to the Head of Department concerned with immediate actions to be taken and ensure proper checks to be made prior to guest check-in. It is with feedback from valued guest like yourself which will further help to improve our product and service standards. Once again, our sincere thank you for your feedback and look forward to seeing you in the near future. Regards, Christine Ong Bella Vista Hotels & Resorts
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