Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

poor service

Posted Dec 29, 2015
difficult to get the towel to replace, and bed linen & cover are all dirty. Not worthy spending money. Only swimming pool and beach good.
3 out of 5
by A verified traveler

Posted Nov 18, 2015
部屋、プールがとても広い。 街から離れているので食事は不便。 アイアンマンランカウイに出場者するには価格も安く便利。
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Nice sea view

Posted Nov 11, 2015
Very friendly and helpful staff. We booked 2 seaview rooms and requested a connecting room upon check in but there were no connecting room for sea view type. They gave us 1 room in 1st floor and the other room in 2nd floor, which is a no no to us because we came in with small children in a family. However, the staff managed to arrange 2 sea view rooms next to each other although is not a connecting room. Our holiday almost spoilt but the front desk staff managed to saved it. Thanks for the effort.
2 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
5 out of 5
Recommended
for Couples
by zhe

This traveler left a rating score only Posted Oct 12, 2015 on Hotels
1 out of 5
Recommended
for Getaway With Friends
by Stephen Summers from America

Nice pictures. Bad place.

Posted Oct 9, 2015 on Hotels
This hotel was horrible to bear the Sheraton name. Don't be fooled by the pictures. The beach is so horrible you can't even get on it. The sand was polluted. There was a gas tank in the water and rubbish everywhere. The rooms have no wifi connection and the decor and overall cleanliness is not good. The staff was quite rude and seemed unorganized. If you spend this money don't stay in this hotel. Absolutely horrid !
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice view , staff is not quick

Posted Oct 3, 2015
Pros: Hotel view is nice , near to beach . Clean enough . I would like to stay there next time because of peace and relaxing environment. Nice gym , Nice swimming pool , feels like Cons: Room lighting are not proper . Some buttons for lights are very confusing when you try to open particular bulb. The beauty of the room was in bed lighting but they were out of order .Staff is not so quick . Suggestions: It would be great for hotel if staff responds fast and the room lighting is proper. Pool timming should starts from dawn as most of the people leave hotel in the morning for their langkawi tour.
5 out of 5
Recommended
for Getaway With Friends
by Eunhye h.

친절그자체

Posted Sep 14, 2015 on HotelClub
공항에서 택시 15링깃인가 할정도로 위치가 가까웠고 좋습니다. 직원들 친절하고 룸이 생각보다 엄청넓었고 가족끼리가던 친구끼리가던 너무좋을듯합니다 추천
2 out of 5
by A verified traveler

Eine Riesen Enttäuschung!!!!

Posted Sep 7, 2015
Personal ist freundlich, aber die Ausstattung ist miserabel. Das angebliche highspeed Internet ist nicht vorhanden (zumindest nicht auf meinem Zimmer und das obwohl es in der Beschreibung stand)! Internet gab es nur in der Lobby. Und als man mir dann ein eigenes Modem gab, war dieses so langsam, dass es nicht mal einen Google search durchführen konnte!!! Bis man im Hotel Restaurant mal bedient wird dauert es ewig.... Ansonsten ist das Personal freundlich, aber teils inkompetent. Und die Lage des Hotels ist katastrophal.... Von Entspannung keine Spur. Das Zimmer war sehr groß, aber sehr kühl von der Einrichtung her. Alles in allem eine Riesen Enttäuschung!!!