Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
51% of guests recommend
3.0 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by MyJieny from Kuala Lumpur

Location Location Location

Posted Jun 10, 2016 on Hotels
It was ok! I wish they can refurbish to upgrade the hotel condition soon.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2016 on Hotels
3 out of 5
by Corrin from Canada

Amazing outdoor space makes up for repairs needed

Posted Mar 18, 2016 on Hotels
The grounds of the hotel were lovely. Lots of trees, flowers and seating areas. Outdoor restaurants and cafes have great views of the water and sunsets. The pool was great for kids but lack of staffing was a minus. Rooms were large and clean but outdated. Bed was very hard only one flat pillow given. Air con worked half the time. Carpet in hallway needs to be replaced 5 years ago. Overall the outdoor space makes up for the rooms.
3 out of 5
by Catherine from Leeds

Comfortable, overlooking the beautiful Kuah bay

Posted Feb 9, 2016 on Hotels
As this is mainly a business hotel which runs on site courses and seminars etc, although it is right on the beautiful Kuah bay it does not attract too many holiday makers in proportion to business guests. So, the lovely gardens and twin pool area are very quiet through the mid-morning to mid/late-afternoon, which makes it ideal for holiday makers to spread themselves!! The pools are not over-furnished, but as sais above they are quite under-used so there is not queue for beds most of the time. Pool towels are provided. We booked with breakfast included. Most of the hot items are Malaysian based, but toast, jam, cereals and an egg station are all there. If a de-luxe apartment is booked, they are quite large with a nice bathroom and comfortable beds. Cleanliness is patchy, but overall there is not much to complain about. It is by no means 4 star but we have now been there 3 times and enjoyed each stay. There is also an annexe across the road. We have not been there but believe it to be more basic and it is not much more expensive to book into the seafront main hotel building. It has a good location, the Kuah town centre is a 5 mins walk, a shopping mall 15 mins walk and the Jetty area, with shopping and eating facilities is a 20 min walk through the pretty Legenda park, which is also right on the coast and runs alongside a beach.
5 out of 5
by Mohd Tohar Yusoff

Posted Feb 2, 2016 on Hotels
Amat memuaskan
3 out of 5
by Naseer

Langkawi trip

Posted Feb 1, 2016 on Hotels
In general it's ok
3 out of 5
by A verified traveler

Nice location, not so nicehousekeeping

Posted Jan 28, 2016 on Hotels
The room could use a good maintenance and housekeeping.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2016 on Hotels
2 out of 5
by Mårten from Sverige

Missnöjd familj

Posted Jan 16, 2016 on Hotels
Vi är en familj med två flickor IUP 13 och 10 år. Det var ett smutsigt slitet hotell som dock hade en avsvalkande pool. Ovanlig frukost där man saknade det europeiska inslaget. Vi rekommenderar inte detta hotell.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2016 on Hotels