Ratings based on 32 Verified Reviews

3.3 out of 5
72% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler

We did not have many choices during holidays

Posted Jan 15, 2017
Pros: Location
Cons: Dated FFnE
Location: Jetty and food court
Nothing to shout about. Disappointing really due to the floor we were at undergoing renovation and the elevators are really out of shape
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel with late check in.

Posted Jan 3, 2017
Not bad. Quite central to a few attractions. Easy parking. Excellent WiFi. TV not so good.programme lags many times.
1 out of 5
by A verified traveler

worst service, poor maintenance

Posted Dec 27, 2016
Pros: worst
Cons: cleaning, parking, service, breakfast.
breakfast was serve with poor. I personally found ( pin) while taking the breakfast on 26/12/16.
3 out of 5
Recommended
for Everyone
by A verified traveler from Putrajaya

Close to city centre.

Posted Dec 25, 2016
Close to the city centre. Walking distance to Pekan Rabu. Hotel's staff is very helpfull.
3 out of 5
Recommended
for Everyone
by A verified traveler from MALAYSIA

Close to town

Posted Dec 23, 2016
Strategic location, on nain road to town. There is a loop road surround the hotel, make it easy to drive in and out of hotel. Value for money, affordable for those on holiday in langkawi.
3 out of 5
Recommended
for Everyone
by A verified traveler from KL

far from beach

Posted Dec 14, 2016
Hotel is far from beach (30 minutes by car to Cenang beach) but is closer (5 mins away) to Eagle Square. Walls are paper thin, so if you happen to be allocated next to a noisy neighbour it'll suck. Cleanliness of room was just okay. There is no cable TV, mostly local channels broadcasting and the only shows in English was CNN and the resolution was not that great. The shower takes a while to turn hot, you have to keep it running for 5 minutes or so to get it to its optimal temperature. If you're looking for a place to just sleep at night and dont mind the drive, this hotel is not bad. But if you're going to langkawi to be at the beach (which is where everything is) then opt out of this hotel.
Comment from Hotel Management
Dec 21, 2016 by The Management, Hotel Management
Dear Malina Firstly, we would like to apologise for the feedback. For your information, the management are trying our very best to negotiate with the next door neighbor construction work to minimise the level of noise and despite lodged many reports to relevant authorities. Until to date, no actions taken by them. In order to resolve the noise level, we tried to locate all our in-house guests into right wing. However, during your check in time hotel was running high occupancy and therefore we are unable to do so. We sincerely apologise for this. As for nearby place of interest, perhaps our staff should introduce more of the nearby places such as Lagenda park and beach (about 5 minutes walk from the hotel), Langkawi shopping fair and pekan rabu just less than few minutes walk from Eagle Bay hotel. We hope you find the above information useful and hope that we can serve you better in near future.
3 out of 5
by A verified traveler

Posted Dec 12, 2016
Cons: the toilet flushing system suggest to improved.
the hotel look old, recommend to do the painting or renovation.
Comment from Hotel Management
Dec 21, 2016 by The Management, Hotel Management
Dear Sirs We sorry for the negative comments. From our inquiries, we believed the toilet flushing system was resolved immediate after we receive the complaint. For your information, we had completed the renovation for certain floors. As for other floors , it is expected to complete by this year. Again, we thank you for staying with us and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from perak

close to jetty and mall

Posted Dec 7, 2016
nice to stay and near to shopping mall. room is ok..
Comment from Hotel Management
Dec 21, 2016 by The Management, Hotel Management
Dear Bakh, First of all, the entire team of Eagle Bay Hotel glad to hear that you had enjoyed your stay with us. Your positive comments would definitely encourage our staff to continue preform highest level of service at all time. Once again, thank you for staying with us and hope to see you again soon.
1 out of 5
by A verified traveler from KD

Not recommended. Location ok near jetty

Posted Dec 3, 2016
If possible I asked for refund and upgrade to other Hotel.
Comment from Hotel Management
Dec 21, 2016 by The Management, Hotel Management
Dear Lambo, We are sorry that due to hotel policy, we are unable to give you refund since you already staying for more than the time limit. Furthermore, we tried our very best to upgrade you. Again we sincerely apologise for this and thank you once again for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

The hotel is located at the main town.

Posted Nov 6, 2016
Located far from tourist attractions and airport. Old style hotel design with small swimming pool.
Comment from Hotel Management
Nov 11, 2016 by The Management, Hotel Management
Dear Annie We thank you for your comments and hope you enjoy your stay. In relation to tourist attractions, perhaps our staff should explain to you of the nearest attractions during your stay. There are many attractions nearby our hotel such as the most famous mosque, Langkawi fair shopping complex, jetty Kuah, the beautiful 50 acres lagenda park & beach, Chogm garden and etc.... also the nearest jetty can take you to island hopping tour. In the near future, if you plan to return to Langkawi please feel free to contact our hotel manager, she will be very happy to meet you in person and introduce you all the beautiful hidden places nearby and also the most famous local food. Once again the entire team of Eagle Bay Hotel thank you for staying with us.