affordable price, but bad experience
Posted Aug 22, 2016 on Hotels
the overall hotel is very, very run-down. only certain block of rooms are renovated. wifi is chargeable at rm25/day!. room given was too far away from main lobby. 1 of the lift was spoilt, and we were using staircase since its nearer to walk from staircase than to walk almost 5 mins to the room. we had elderly and baby with us. how inconvenient! on second day, my room's toilet was spoilt and it was flooded with toilet bowl water. i called for maintenance guy to come in to repair and even informed that i would be going out, and he may came in freely. as i've turned on the DND switch, they did not come in. after a sweaty walk and when we got back to the room, the mess was left unattended and it had fowl smell. well, it may be my fault to put DND sign, but i informed them that i would be going out and please come in freely. then, i got to walk all the way to the lobby to complain because housekeeping asked me to call receptionist to request for room exchange. u tried to call receptionist, but there was no answer. that's the reason why i walked to the main lobby to request. if price is the main concern, you may stay here. otherwise, please pay the money and stay somewhere else for better experience holiday.