Ratings based on 692 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Beautiful resort with stunning views

Posted Apr 16, 2017
Pros: everything
Location: for views location was wonderful, no activities near by, but was easy to arrange through hotel
Had a wonderful 10 day stay, delightful staff in all area's, breakfast was excellent, very clean and bright rooms, restaurants were very good, we just loved it all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent Experience!!

Posted Apr 3, 2017
It was short and sweet stay. Excellent staff and location. Food from the Tide restaurant was great. Some of the facilities need upgradation. Will defenitly recommend..
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Extremely nice place to wind down.

Posted Mar 28, 2017
Everything was just perfect. Nice location. Breathtaking view. Awesome swimming pool. Delicious food. Thumbs up service. Will definitely come back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel , short walk to Eagle Bay. Convenient.

Posted Mar 15, 2017
Enjoy the comfort and service of the hotel staff. Very relaxing at the swimming pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
This is a 3-star hotel, restaurant is good though.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice tranquil location in a beautiful surrounding.

Posted Mar 4, 2017
Pros: Cleanliness and the location
Cons: Could provide shuttle service little more frequently rather than just twice a day.
Location: It's little out of the way but as langkawi has no public transport you have to get a taxi anyway and the rates are very reasonable.
Hotel staff could not do enough for us. When the staff found out it was over wedding anniversary they send a bottle of wine , some chocolates, nuts and mini selections of very tasty cakes. They also gave us voucher for free cocktails on the night + they have happy hour free cocktails in a different bar every evening. Food was great good verity to choose from three restaurants. Only down side , on the day of our arrivel Rock pool was closed of due to a wedding party and loud music was played till the evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Posted Feb 19, 2017
Great room restaurants bars and service Nightly live singers
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Feb 2, 2017
Should have another shuttle to the nearest mall in the morning so that one can easily get a taxi at the mall to other parts of town. Expedia should have let us know when we book that superior room does not come with ocean view on high floor. Westin upgraded us to premium superior with garden facing. Thanks. Though the room was renovated recently toilet sink stand area was not. Otherwise stay was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

A splendid hotel to stay-in throughout

Posted Jan 24, 2017
All the staffs were professional and friendly. The overall experience was awesome (i.e. nice suite, sea view, beach walk/jog, pools avail for children and adults, meals [get room with breakfast], or else, there are three restaurants of your choice within the hotel premises to cater to your meals [separate charges apply], Spa experience was awesome). Nearby amenities are Jetty Point and Langkawi Fair Shopping Mall (good for getting munchies, fast food or gifts); it is about 20-30mins walk (slow walk) from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Excellent location, wonderful views.

Posted Dec 27, 2016
Pros: See above
Cons: See above
The location of the hotel cannot be faulted and the view from the main facilities is the best on the island. Great, attentive staff. Christmas Eve buffet was extremely well done but considering the price it was disappointing to be charged extra for coffee. Overall a very pleasant experience. I do feel like it is time for some refurbishment both internal and external since the buildings are starting to show their age.