Ratings based on 287 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Feb 2, 2017
Should have another shuttle to the nearest mall in the morning so that one can easily get a taxi at the mall to other parts of town. Expedia should have let us know when we book that superior room does not come with ocean view on high floor. Westin upgraded us to premium superior with garden facing. Thanks. Though the room was renovated recently toilet sink stand area was not. Otherwise stay was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

A splendid hotel to stay-in throughout

Posted Jan 24, 2017
All the staffs were professional and friendly. The overall experience was awesome (i.e. nice suite, sea view, beach walk/jog, pools avail for children and adults, meals [get room with breakfast], or else, there are three restaurants of your choice within the hotel premises to cater to your meals [separate charges apply], Spa experience was awesome). Nearby amenities are Jetty Point and Langkawi Fair Shopping Mall (good for getting munchies, fast food or gifts); it is about 20-30mins walk (slow walk) from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Excellent location, wonderful views.

Posted Dec 27, 2016
Pros: See above
Cons: See above
The location of the hotel cannot be faulted and the view from the main facilities is the best on the island. Great, attentive staff. Christmas Eve buffet was extremely well done but considering the price it was disappointing to be charged extra for coffee. Overall a very pleasant experience. I do feel like it is time for some refurbishment both internal and external since the buildings are starting to show their age.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel

Posted Dec 15, 2016
Pros: - Stunning location. - Very helpful staff at information desk regarding activities to do in the local area
Cons: - More vegetarian food options - More entertainment options i.e. movie night or facility to take movie DVDs to room
Location: Wonderful location, great views. There is a local shopping mall one can visit. Other things to see include water falls, beaches and golf course .
Really enjoyed our stay at this hotel. Stunning location, good facilities including pool and spa. The staff were very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent 2 nite stay

Posted Nov 6, 2016
Location: Located far end of islands.Water sports activites is mostly popular at pantai cenang.
Friendly staffs.Garden view room with patio.Nothing much to see.Advised to book seaview.Room with interconnecting.Guess the layout of interconnecting room is one room with double single bed and another room is one king size bed.Bed and pillow is super comfortable.Room 4411 and 4413 which was given to me had a wall socket problem.Tried to plug in 3 pin plug but unable to do so.Wall sockets mostly is spoilt. Environment wise is quite relax and peaceful.Resort is located at far end of island and no nearby shops for dining.Taxi booking is a breeze to drive guest around e islands.Resorts provide free shuttle service from resort to nearby shopping centre.Timing starts at 1pm to 5pm. Check out is fast and not to forget breakfast is superb.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Pros: Resort beach is pretty for morning walks or getting the kids to pick up sea shells. Kids enjoyed the swimming pool very much.
Cons: The doors at the end of each corridors could have some door viewers to know if someone at the the other side of the doors. Or have an automatic doors
Location: Quite secluded. If u need to go convenience shops it is not very accessible. Nearest is at langkawi fair mall
Upgraded to the ocean room. Bright spacious and clean. Staffs are friendly and prompt.
5 out of 5
Recommended
for Everyone
by A verified traveler from khan

I feel a lot comfort

Posted Nov 1, 2016
Location: Malaysia
That's great Very awesome environment n also staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Enjoyable experience, facilities & food

Posted Oct 22, 2016
Pros: Room was spacious, well maintained with excellent views. Facilities were well designed with good views facing sea and nice landscaping with good exclusivity. Staff were courteous and polite while the food features a good variety of spread and was delicious!
Cons: Location slightly far off from the main tourist areas (pantai cenang) though having a rental car minimizes transport inconveniences. Nothing else to add as anything would be nitpicking here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Fantastic hotel with great personal service from the Westin team, we will definitely visit again
5 out of 5
Recommended
for Everyone
by A verified traveler from hasan

Price may refuse for long stay

Posted Oct 16, 2016
Location: Very nice
Well loketed , good etmosfaer ,beautiful scenario