Ratings based on 942 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay for large family.

Posted Feb 14, 2018
Perfect for us with 4 kids. Staff were nice. Room was clean. Lots of options for breakfast.
Comment from Hotel Management
Feb 17, 2018 by Rahim D - General Manager, Hotel Management
Thank you for your positive review of our property and thank you for staying with us. We hope to see you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very close to venue we were there for

Posted Jan 30, 2018
The only thing different I would have requested is that it not be a handicapped room. I did not request that.
Comment from Hotel Management
Jan 30, 2018 by Rahim D - General Manager, Hotel Management
Thank you for your feedback. During your stay, we were sold out and thus had to assign you to one of our accessible rooms. We appreciate you staying with us.
3 out of 5
by A verified traveler from Sidney BC

Disappointed

Posted Jan 21, 2018
When we arrived at the hotel we gave the clerk our credit card. They charge you in check in for the rooms, that was fine. Then they charged us for a deposit of 100.00. We didn’t understand as the room was fully paid for. The room was very musty and dated. I did not find the staff very helpfully or happy,
Comment from Hotel Management
Jan 23, 2018 by Rahim D - General Manager, Hotel Management
I am sorry your check in experience was not to your expectation. The $100 deposit is for incidentals and room deposit. Upon successful check out, it is returned to your payment type immediately. I will review your feedback with our Front Desk Team.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
I booked room for 5person I get stuff for 4person If u ask u has to wait till morning To get your stuff Otherwise is nice
Comment from Hotel Management
Jan 10, 2018 by Rahim - General Manager, Hotel Management
Thank you for your feedback - I have reviewed this with our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna

Convenient for our trip

Posted Jan 3, 2018
Family vacation/visit passing thtough to USA airport.
Comment from Hotel Management
Jan 6, 2018 by Rahim - General Manager, Hotel Management
Thank you Karl for staying with us - we appreciate your business and hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from williams lake

Very nice hotel. Best one I've ever stayed at.

Posted Dec 28, 2017
Pros: Everything
Location: Was very convenient.
My stay was quiet and pleasant. Breakfast was a good selection. Very clean as well. Thank you very much.
Comment from Hotel Management
Jan 1, 2018 by Rahim - General Manager , Hotel Management
Thank you for your positive feedback. We pride ourselves on being the best value Hotel in Langley
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable clean hotel.

Posted Dec 27, 2017
Pros: Good location to Langley.
The staff were good. They respected our wishes. Continental breakfast was fair although very basic. Toast, waffles, yogurt, fruit, juice, coffee, muffins. They made adjustments in our room location on short notice when we checked in.
Comment from Hotel Management
Jan 1, 2018 by Rahim - General Manager, Hotel Management
Appreciate your feedback and thank you for staying with us.
3 out of 5
by A verified traveler from Prince George B.C.

Away from everything

Posted Dec 15, 2017
Pros: Bed was comfortable. Staff was friendly
Cons: Fan in bathroom would probably make the stay more comfortable
Location: Long way from any shopping. Easy to find
The room we were in was small. Bathroom had no fan lots of moisture in room. Bed was comfortable
Comment from Hotel Management
Jan 1, 2018 by Ghalib - Operations Manager, Hotel Management
Thank you for your feedback. I will have our maintenance team inspect the bathroom fan.
1 out of 5
by A verified traveler

Posted Dec 12, 2017
Staff was too disgusting to even comment. DO NOT STAY HERE!!!
Comment from Hotel Management
Jan 1, 2018 by Rahim - General Manager, Hotel Management
I’m really sorry to hear about your experience. Please feel free to contact me directly and I’ll be sure to address whatever issue you have had on a past stay.
3 out of 5
Recommended
for Families
by A verified traveler

Convenient

Posted Dec 8, 2017
This is a good, budget hotel. Convenient location, friendly staff, comfy beds. Good place to stay with kids because they have rooms with bunk beds.
Comment from Hotel Management
Dec 13, 2017 by General Manager, TL Langley, Hotel Management
Thanks for staying with us!