Reception

Reviews of Comfort Inn Okemos - East Lansing

2.5 out of 5
Comfort Inn Okemos - East Lansing
2187 University Park Dr, Okemos, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 632 reviews" "
Rating 8 - Good. 229 out of 632 reviews" "
Rating 6 - Okay. 47 out of 632 reviews" "
Rating 4 - Poor. 24 out of 632 reviews" "
Rating 2 - Terrible. 11 out of 632 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeanine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk clerk seemed like she was just going through the motions. Did not tell us where the elevator was until we asked, didn’t get the spiel about breakfast. Really felt like we were bothering her.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and took care of me quickly. I stay in hotels a lot and am used to broken items but saw none. Breakfast was the common fare. Hot food was hot. Juices cold. I had a good stay.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Hard to tell much about the staff, we have barely seen anyone , including waiting 10 minutes to check in.
Stayed 1 night in Feb 2024

10/10 Excellent

jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zhenbin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, room comfort
Starting to age
I stayed at the Comfort Inn several years ago and was impressed by the condition of the property and the attention to details. The door to the room did not slam shut and the carpeting was padded so you were not hearing others roaming around all the time. This visit, there was a trail of crumbs up the stairs that no one bothered to vacuum by the next day. The condition of the room was not as good like it had seen heavy use. The breakfast was decent and went beyond just bagels and cereal. It is an acceptable place to stay but nothing special.
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom sink drained really slow. I could smell the drain cleaner used to unplug it throughout the room. Couldn't get anyone to answer the phone to report the issue.
Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

2/10 Terrible

Nyazia

Stayed 1 night in Dec 2023

8/10 Good

Emerida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was more than expected . The breakfast options changed the next day were fewer alternatives
Stayed 2 nights in Dec 2023

8/10 Good

Adam

Business traveler
Liked: Cleanliness
Overall decent for price
Stayed 4 nights in Dec 2023

8/10 Good

Holly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Some of the property is remodeled. I was in a room that had been redone so it was ok (the carpet was pieces together & didn’t match up). The other hallway was very outdated & seemed dirty (but maybe just because it was old carpet). It was quiet & comfortable though.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the highway and nice rooms.
This is a very convenient hotel with courteous and helpful staff. I'd stay again. Because they allow pets, it's pretty noisy in the early hours when every dog needs to go outside and the room doors close VERY firmly. We were in a room with a roll-in shower, which is great for someone who needs that access. Unfortunately for us, that meant water everywhere in the bathroom. It was an amazing amount of water outside the shower area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine
Stayed 1 night in Nov 2023

4/10 Poor

Kimberley

Stayed 2 nights in Nov 2023

6/10 Okay

LaMarcus

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Average stay
It was quiet at night. The shower was barely hot, and the breakfast was not good but the gentleman that served it was delightful.
Stayed 2 nights in Nov 2023

4/10 Poor

Howard

Disliked: Cleanliness, staff & service
The smell in my was musky mold smell was hard to deal with. Room 138
Stayed 1 night in Nov 2023

10/10 Excellent

Juana

Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness
Property was under staffed and needs maintanence.
Stayed 2 nights in Nov 2023

4/10 Poor

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in bath rooms, furniture was stained. Smells in the building
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night before a day long conference at the Okemos Event Center. Nice cliean and quiet room. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Cale

Stayed 2 nights in Oct 2023

8/10 Good

Cami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice! Got the job done for a quick one night stay in town. Some of the sheets in the rooms were not clean and had stains on them however.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and quiet ... i am stay there for relax and peace
Stayed 2 nights in Oct 2023

2/10 Terrible

River

Disliked: Cleanliness, staff & service
poverty
Stayed 2 nights in Oct 2023

10/10 Excellent

Juana

Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Convenient to MSU
Clean comfortable room. Efficient check in. Breakfast was fine w waffles, yogurt, hard boiled eggs, cereal, milk, juice, muffins, hot eggs/sausage. MSU was about 15 min or less drive in town. Very easy.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast bar on Tuesday, but was not emformed of that would making reservation or at check-in. Will not stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

8/10 Good

Nancy

Liked: Property conditions & facilities, room comfort
Okemos, MI
Greaat location
Stayed 3 nights in Oct 2023

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Matthew

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Carpets all and I mean all along with mattresses need to be replaced. Stayed there many times its getting worse.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple and no hassle about having dogs-truly pet friendly!
Stayed 1 night in Oct 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Refrigerator didn’t cool
Stayed 1 night in Oct 2023

8/10 Good

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The electronic door keys have failed numerous times already and we haven't even been here overnight yet. The system badly needs to be upgraded. However the staff has been prompt to re code our room keys and ensure each time that it is working before they leave us to return to the desk.
Stayed 1 night in Oct 2023

8/10 Good

Eloisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
we stayed 1 night and it was good, I don’t say perfect because they need to upgrade the carpets around the common areas… they looked old and some stains because of the old they are but again, it’s clean. The breakfast though it was more than we expected so, Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 1 night in Sep 2023

10/10 Excellent

Cassandra

Traveled with family
Liked: Amenities
Rooms were clean
Stayed 2 nights in Sep 2023

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn
Large clean rooms, pretty quiet, good area with lots of restaurants. Parking a little limited around the hotel itself.
Stayed 2 nights in Sep 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😘
Stayed 2 nights in Sep 2023