Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Michigan

Nice hotel, reasonable cost

Posted Jul 24, 2016
This hotel was very close to the places we were visiting in Lansing. Our room with King Size bed wasn't cleaned and ready when we arrived, so they upgraded us to a King suite, with no additional cost. What a nice difference it made to have the extra room. The room was clean and the staff was polite. We would stay here again.
5 out of 5
by A verified traveler from Monroe, Michigan

One of the best that I have seen in a long time!!

Posted Jul 23, 2016
Very friendly and helpful staff! Room was very clean! And quite ! Pool refreshing and hot tub relaxing!!
Comment from Hotel Management
Jul 23, 2016 by Jessika , Hotel Management
Thank you for taking the time to review your recent stay at our hotel. We take pride in our hotel's amenities and services and it is a delight to be able to exceed your expectations at our location. Thank you again for choosing our facility and we look forward to providing the same excellent service the next time you are in town!
4 out of 5
by A verified traveler

Nice place

Posted Jul 15, 2016
Bathroom was a bit outdated, but the stay was excellent. Slept like a baby and was quite comfortable!
Comment from Hotel Management
Jul 15, 2016 by Jessika , Hotel Management
Thank you for taking the time to review your recent stay at our hotel! We are overjoyed to see you were very comfortable during your visit. Thank you again for choosing our hotel and we hope to see you again the next time you are in the Greater Lansing Area!
5 out of 5
by A verified traveler

Nice hotel

Posted Apr 25, 2016
Location was great, easy to find. Staff was very friendly. Breakfast was very delicious. Hotel was clean and nice. Definitely would stay again.
Comment from Hotel Management
Jun 13, 2016 by Jessika, Hotel Management
Thank you for providing feedback about your stay at our hotel! We are overjoyed to see you found our hotel to be clean and nice as well as you found our staff to be very friendly! Thanks again for your business and we hope to see you again soon.
4 out of 5
by Andrew from Toronto

Comfort Inn Lansing

Posted Apr 17, 2016 on Hotels
Pet friendly hotel, everything we needed. Friendly staff, spacious rooms. Breakfast was a nice perk.
Comment from Hotel Management
Apr 21, 2016 by Jessika, Hotel Management
Thank you for choosing our hotel! It was our pleasure to provide friendly service and a spacious room during you stay with us. Thank you again for your business and we hope to see you in the future!
5 out of 5
by susan

Great hotel.

Posted Apr 15, 2016 on Hotels
I only stayed for one night. I wish I could've stayed longer! The room was that comfortable.
Comment from Hotel Management
Apr 21, 2016 by Jessika, Hotel Management
Thank you for taking the time to provide positive feedback about your stay at the Comfort Inn Lansing! We are pleased to see you found our hotel to be so comfortable that you wanted to stay longer if you had the chance... Thank you again for your business and we would love for you to come and stay with us again anytime!
5 out of 5
by Bruce from Prudenville, Mi.

Great Stay in West Lansing

Posted Apr 10, 2016 on Hotels
It was wonderful and it all started with the two ladies at the front desk. Not only did they make us feel welcome, they made us feel special. Very professional and spot on.
Comment from Hotel Management
May 8, 2016 by Jessika, Hotel Management
Thank you for taking the time to review your recent stay at our hotel! It is always a pleasure to receive positive feedback and we are pleased to provide such accommodating service during your visit. Thank you again for choosing us and we can't wait to provide you with the same excellent experience the next time you stay with us! Sincerely, Jessika Royce Assistant General Manager
2 out of 5
by A verified traveler from Lansing,MI

I will pay more and stay at a Fairfield inn

Posted Apr 10, 2016
Pros: Location off of express way.
Cons: Remodel rooms, add comfortable mattresses.
Location: There were plenty of fast food and franchise chain restaurants nearby.
The area that the hotel was in was run down. Abandoned buildings surrounding it. The check-in was extremely fast and efficient. Staff was responsive and pleasant. Room was a bit old and in need of deep cleaning or remodel. Mattress was very firm if you like that... Bathroom was clean. People above us were stomping around and screaming until midnight. I had to call front desk to get it to stop.
Comment from Hotel Management
May 8, 2016 by Jessika, Hotel Management
Thank you for choosing our hotel! Your feedback is very important to us and we will be sure to utilize this information to make the necessary changes to make your next experience even better than your last. We value your business and we hope to see you again in the future. Sincerely, Jessika Royce Assistant General Manager
5 out of 5
by A verified traveler from Ontario

Great hotel.

Posted Apr 8, 2016
Enjoyed our stay, staff was great and room was very comfortable.
Comment from Hotel Management
May 7, 2016 by Jessika, Hotel Management
Thank you for your kind words! It is always great to hear feedback from another satisfied guest. We would love for you to come back and stay at our hotel the next time you visit the Greater Lansing Area! Sincerely, Jessika Royce Assistant General Manager
5 out of 5
by A verified traveler

Posted Mar 31, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Jessika, Hotel Management
Thank you for taking the time to review our hotel!