Andrew, thank you for taking the time to share your thoughts. We're pleased that you found our hotel satisfactory. Yet, we understand that you felt certain aspects of our property didn't match past experiences. We continually strive for improvements and we will certainly take your feedback into account. We hope for another opportunity to provide you an even better experience, reflecting our usual high standards.

Shaun, thank you for choosing DoubleTree by Hilton Lansing and for your positive rating. It's great to hear that you've had an enjoyable stay. We look forward to welcoming you back in the future.

Thanks for the 4/5 rating, Megan!We're happy you had such a lovely stay at DoubleTree by Hilton Lansing! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

We appreciate you taking the time to share your feedback, Dawson.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Greg, thank you for your valuable feedback about your visit to DoubleTree by Hilton Lansing. We're elated to hear you enjoyed your room. Your thoughts regarding our cookies have also been taken into consideration. Our team is always striving to deliver the very best to our guests, and this includes our signature cookies. We hope to have another opportunity to impress you on your next visit.

Jeff, it's fantastic to hear about your positive experience at DoubleTree by Hilton Lansing. It's particularly pleasing that Emma Grace left such a notable impression on you. We'll be sure to pass on your kind words to her. We look forward to welcoming you back on your next visit.

Francesco, it's apparent from your feedback that your stay did not live up to your expectations, and for that, we apologize. We're sorry for the misunderstanding regarding your room's view and any inconvenience caused by the restaurant's schedule. As for the condensation issue you encountered, that's certainly not typical, and we are having it looked into. In regards to our colleague at the Starbucks onsite, we appreciate your patience and will consider your feedback to ensure scheduling improvements. We hope for another chance to provide a better experience.

Samantha, thank you for choosing to stay at the DoubleTree by Hilton Lansing. We're pleased to see you had a positive experience. We strive to make every guest experience memorable and we would love to hear any specific feedback you might have. We look forward to hosting you again soon.

Thank you for the excellent rating, Christopher!We're so glad that you've enjoyed your stay at DoubleTree by Hilton Lansing so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

Dawn, we're elated to read such a positive evaluation of your stay at DoubleTree by Hilton Lansing. We're glad our team was able to offer alternative solutions during the unexpected issue, and we're thrilled to hear you'll be returning! We also can't help but share your enthusiasm for our scrumptious cookies. We look forward to welcoming you back soon for another delightful experience.

Pamela, thank you for sharing your experience at DoubleTree by Hilton Lansing. It's fantastic you appreciated our location, room, and amenities, and found our team members accommodating. We've noted your suggestion about the restaurant menu variety and value your feedback. We look forward to your return to enjoy more of what we offer.

Kelsey, it's reassuring to hear that your interactions with our team members at DoubleTree by Hilton Lansing were largely positive, however, it's disappointing to hear that you had issues with certain amenities in your room and an unfavorable experience with one of our colleagues. It's important to us that our guest's rooms are clean and well-stocked. We also value every guest interaction and emphasize courtesy among our team members. We have noted your comments and will ensure they're addressed. Thanks for sharing your feedback.

Thanks for the outstanding rating, Tara!We're delighted your time at DoubleTree by Hilton Lansing was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Jeff, we're truly sorry to learn that your experience did not live up to your expectations. We understand you had concerns during your stay and we're committed to continuous improvement based on feedback like yours. We hope that you will choose to stay with us again, so we can provide you with a better experience.

Donna, thank you for your perfect rating of DoubleTree by Hilton Lansing. We're delighted to hear you enjoyed your stay, and we hope to welcome you back for another positive experience in the future.

Doug, it's great to see your positive rating for DoubleTree by Hilton Lansing. We're thrilled you had a satisfying experience and we're looking forward to your next visit. Safe travels!

Melissa, what a delightful review to read! We're thrilled that your stay at DoubleTree by Hilton Lansing captured the beauty of the area so wonderfully. It's wonderful to hear that our front desk team members surpassed your expectations with their warmth and assistance. We're truly delighted you spent your birthday and New Year's Eve with us and left with great memories. Carlton & Team.

We appreciate your feedback regarding your recent stay. It's great to hear you found the location convenient for the event center. We regret any inconvenience experienced during your stay concerning the elevators, bathroom amenities and a few bathroom utilities. These concerns have been noted and our team members are addressing them. We truly value your comments and hope for the opportunity to better serve you in the future.

Nicholas, it seems your experience at our hotel did not meet expectations. We're truly sorry to hear this and we're committed to improve on the areas which may have fallen short during your stay. We appreciate your feedback and hope for an opportunity to better serve you in the future.

Thank you for taking the time to leave this wonderful rating, Kathy! We hope to see you again soon at DoubleTree by Hilton Lansing so we can share yet another amazing experience!

Herman, it's great to hear you enjoyed your stay at the DoubleTree by Hilton Lansing despite your concerns about the parking fees. We appreciate your feedback, and it aids in our continuous efforts to enhance our guest's experience. We hope to welcome you back soon for another memorable visit.

Marty, thank you for your kind words about the recent updates at DoubleTree by Hilton Lansing. We're delighted that your stay in downtown Lansing was enjoyable! We strive to offer our guests a wonderful stay and your feedback proves we're succeeding. Looking forward to hosting you again for another great experience.

Thanks for the perfect rating, Ericia!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at DoubleTree by Hilton Lansing.Have a wonderful day!

Lee, we're thrilled to hear about your enjoyable stays at DoubleTree by Hilton Lansing. We completely agree, our location is conveniently close to everything, making it a walker's paradise. It's also gratifying to know that our team members' warm hospitality has left such a positive impression on you. Indeed, we are continuously aiming to improve and enhance our property to better cater to our guests. Your high recommendation is greatly appreciated and we can't wait for your return visit.

Michelle, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

Claudia, we're delighted to hear that you found our team members at DoubleTree by Hilton Lansing to be very friendly. We strive to create a welcoming environment for all our guests. Looking forward to your next visit.

Brevin, we appreciate your feedback. It's great to hear you found our team members to be helpful and accommodating during your stay at the DoubleTree by Hilton Lansing. We take pride in maintaining a clean environment for our guests, so we're glad this aspect met your expectations.In regards to your experiences with our dining option, we sincerely apologize for any inconvenience. While we strive to ensure a remarkable experience for all our guests, it seems there may have been a missed opportunity in this area. Your feedback is important to us and will be utilized to make enhancements to our in-hotel dining service.You shared highly valuable insights in your review, from improved dining partnerships to extending our promotional efforts that could enrich our guests' experience. Rest assured, we'll take these into consideration as we continuously aim to exceed guest expectations. We hope you'll consider staying with us again on your next visit to Lansing.

Thanks for the feedback, Larry.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

Chris, it's fantastic to hear that you appreciated the cleanliness at DoubleTree by Hilton Lansing. We aim to provide a comfortable and enjoyable stay for all our guests. We acknowledge your feedback about the restaurant menu and availability of breakfast options. Rest assured, we're always looking to improve our services, so your input is greatly appreciated. We hope you were pleased with our in-house Starbucks too, even though you've mentioned a service delay. We're also glad that you found the food to your liking. As for the parking, we aim to provide hassle-free options for all our guests and we'll make note of your thoughts on the costs involved. We look forward to your next visit.

Krstine, we appreciate your feedback on your stay at DoubleTree by Hilton Lansing. It warms our heart to hear you found our team members amiable, the rooms pleasurable, and appreciated the cleanliness and strategic location of our premises. We can't wait to host your stay once more when you're in downtown Lansing.

Kristine, thank you for choosing DoubleTree by Hilton Lansing and for taking the time to rate your stay. We're thrilled to see that you had a good experience and we hope to have the opportunity to welcome you back soon.

Jusuf, it's wonderful to hear that you've had a satisfying experience at DoubleTree by Hilton Lansing. We always strive towards excellence, and your high rating is a testament to our efforts. Please come visit us again on your next trip.

Joshua, we're thrilled to see your full-star rating of DoubleTree by Hilton Lansing. It appears you had a fantastic stay, and we hope to have the pleasure of welcoming you back in the future. Safe travels!

Nicole, we appreciate your honest feedback as it helps us identify areas of improvement. We understand that there were some elements of your stay that did not meet your expectations. For instance, we apologise for any confusion regarding the hot tub, and it's unfortunate that you encountered issues with the shower. We also realize that your first room wasn't to your satisfaction and you found cleanliness concerns in your second room. This is clearly not the standard we aim for. You can rest assured that your comments have been shared with our team for a necessary follow-up. Thank you for your valuable input and we hope to deliver a more seamless experience on your future visits.

Jeanine, we're thrilled to see your positive rating of DoubleTree by Hilton Lansing. It's great to know you had a good experience with us. We sincerely hope you'll visit us again in the future for an even more delightful stay.

Heather, thank you for sharing your feedback. It's uplifting to hear that you appreciated the exceptional service offered by our team members at DoubleTree by Hilton Lansing, as well as our clean, contemporary rooms. Additionally, we understand that our facility might seem aged and feel assured that our current renovations will enhance the overall ambiance. We hope to welcome you back once the enhancements are complete.

Christopher, it seems that your stay didn't meet your expectations and we're sorry for any inconvenience you may have experienced. Our aim is to deliver a more positive experience to every guest and we look forward to having another chance to better serve you next time..

Peggy, it's wonderful to know you enjoyed your stay at DoubleTree by Hilton Lansing. Your positive feedback about our committed service, immaculate rooms, and top-notch shower accommodations is greatly appreciated. We can't wait to have you back with us soon.

Peter, it's regrettable to hear about your unwanted change in room type and misunderstanding regarding the beverage tickets. Mistakes in billing can certainly be frustrating. We greatly value your feedback and will thoroughly look into these issues in order to prevent such errors going forward. Please be reassured, our team members are dedicated to resolving these concerns promptly. We deeply appreciate your patience and understanding in this matter.

Thank you for choosing DoubleTree by Hilton Lansing. We're delighted to see you enjoyed your stay! Your fantastic rating motivates us to continually offer superior hospitality. We look forward to having the pleasure of welcoming you back in the future.

As there were no specific comments mentioned, we are glad to know that you had a memorable experience at DoubleTree by Hilton Lansing. We strive to offer an exceptional stay for all of our guests. We look forward to welcoming you back again in the future.

James, we're thrilled you enjoyed your experience at DoubleTree by Hilton Lansing, particularly our prime location and the helpfulness of our team members. We acknowledge the difficulty you faced regarding parking, and we're continuously working to streamline this process. We're looking forward to welcoming you back on your next stay.

Ellen, thank you for taking the time to share your feedback. We understand the change in ownership may cause some confusion. We also observe your preference for king size accommodations rather than queen ones. We strive to accommodate all guest requirements and we regret if there were any shortcomings this time. We hope to have another opportunity to provide you with the seamless stay you deserve.

Thank you for sharing your feedback.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.