Ratings based on 48 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
5 out of 5
by A verified traveler

Great get-a-way

Posted Nov 7, 2016 on Hotels
My wife and I enjoyed our stay. The room was spacious, convenient, and had everything we needed. We would definitely consider staying at same hotel and other residence inn's now based on this stay.
5 out of 5
by A verified traveler

Great

Posted May 25, 2016 on Hotels
I will recommend this hotel to anyone who is looking to stay in lansing
4 out of 5
by LeChele

Hotel & Staff amazing... Drunken parents, not so m

Posted May 16, 2016 on Hotels
This hotel would have been fabulous had it not been for all of the unsupervised children running around throwing ice in the pool, running people over, etc... while their parents proceeded to get completely drunk in the lobby. So this is more of a review of horrible parenting than the hotel & staff which were wonderful!
3 out of 5
by Brett

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Manager, Hotel Management
Dear Brett, Thank you for rating the Residence Inn Lansing West. I apologize we did not meet your expectations. We strive to give our guests a five star experience, and I'm sorry to see that we fell short. We hope that you will allow us another chance to host you, when your travels bring you to Lincoln. Sincerely, Steve N. General Manager
5 out of 5
by Felicia

This traveler left a rating score only Posted Mar 27, 2016 on Hotels
5 out of 5
by Tracy

The best customer service and management team

Posted Mar 14, 2016 on Hotels
Management is so nice
5 out of 5
by chris

This traveler left a rating score only Posted Jan 20, 2016 on Hotels
4 out of 5
by Sherry

This traveler left a rating score only Posted Jan 19, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jan 13, 2016 on Hotels
Hot tub was not working and pool was frigid.